Vonage Adapter on Network Magic Pro goes offline for no reason

1. Network Magic version: 5.5.9195.0-Pure0
2. Internet connection via Texas Communications in Bryan, Texas which is line of sight tower transmission to the dish receiver
(modem) on my home. http://www.tconline.net/default.htm
3. Texas Communications Modem - Motorola Canopy (Motorola Wireless Broadband Platform)
4. D-Link Router DIR-615, Hardware version B2, Firmware 2.25
5. Problem device is Vonage Voice over IP box (Vonage V-Portal Digital Phone Adapter) wired to the router.
6. Computer uses Windows XP Home Edition with sp3.
7. AVG version 10.0.1204 Anti-Virus Free Edition 2011
8. Windows firewall.
The problem occurs when the Vonage adapter drops offline (according to Network Magic Pro) for some unknown reason. The icon for  Vonage dims in the NMP map but the Vonage phone continues to work at a degraded level (about every 2nd or 3rd word spoken is not received).
I've tried port forwarding the Vonage adapter but this doesn't keep the adapter online.
Once the Vonage adapter drops offline the only way I've found to correct the problem is to delete the adapter from NMP then
re-install it again. There doesn't seem to be a way to wake up the adapter once offline. I can reboot my network computers and this doesn't affect the Vonage adapter.
Help!

You have to do a little better than that.
Printer?
current drivers?
Network? wireless? or bad USB cable?
1st I've read here.

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