VP Red - help please

Hello,
I am now seeing our VP as red - last month it was Amber
Code: SLSWY
County: Lincolnshire
Colour: Amber 20CN VP capacity at this exchange is currently showing as Amber.
20CN virtual paths: Amber
BT is reporting that some of the 20CN virtual paths at this exchange are not operating within BT Wholesale's planning guidance, although they are still operating within the product specification. At busy times, your ADSL connection may operate at a reduced speed, although not all customers on your exchange may be affected. You should only contact support if there is no current ETA date set.
The ETA fix time is: Not provided by BT
Record last updated: 31 Jan 14
As from the last week this is now RED - which asidse from a gif of a flame, i think is bad correct?
We have been with two providers and with both the same slow speeds during peak time (think dial up speeds). Our provider has advise this is outside their obligation to us.
Cheers!
//BE
Solved!
Go to Solution.

This is a forum for customers of BT Retail our ISP. there is no contact from here to openreach or wholesale it is your ISP you need to complain to and they in turn should be pushing wholesale to upgrade the exchnage
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[IMG]http://www.michael-remy.fr/forum/901.jpg[/IMG]
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