VPN Client and Windows 7 Issue

Using VPN Client, V5.0.07.0440 a Dell Vostro W7 Professional system, 64 bit. The client installs and runs the same way it has on at least 20 other systems without issue. When I try to remote into the network, I get a "can not connect" error attempting to connect to any system or server. I placed a known good laptop using XP on the same internet line, it connects without issue. The remote access (mstsc.exe) verson is 6.1.7601.17514 there is no Admin switch in the shortcut. This is the first time anything like this has happened, numerous W7 32 and 64 bit and XP systems. Any help greatly appreciated.
Thanks
It's like the VPN connects to the network, but the remote access is not using the same connection. I get the same results whether the VPN Client is loaded or not.
Sure could use some help on this.

The system that I am trying to connect with is a Dell Vostro desktop, W7 64bit Pro. I am attempting to connect to a Windows 2003 domain thru a PIX 501 firewall. The desktop system uses an onboard Ethernet adaptor connected to the Internet thru Charter. I do not have ready access to the computer as it's my employers home system. The frustrating thing is, I have installed and set this up on at least 30 other systems and all of them worked flawlessly. Of course, this one would be the problem as it belongs to my boss.
Thanks for responding, I plan on picking up the unit so I can devote some real time to fixing it.
Thanks again

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