VPN Plug-in issue with BM 3.9 SP1 and iManager 2.7

Hi,
We have a Netware v6.5 SP7 server with iManager 2.7 . We have just installed
BorderManager v3.9 SP1 and have configured in iManager and have running
ACL's/Proxy. This is working as designed.
We now wish to setup VPN for the first time but each time we select VPN
Services in iManager we get returned "System Error - unknown error" and when
we look in details the following is displayed:
java.lang.IncompatibleClassChangeError\r\n at
com.novell.imanage.vpn.VpnMemberTask.execute(VpnMe mberTask.java:215)\r\n at
com.novell.emframe.dev.Task.execute(Task.java:505) \r\n at
com.novell.nps.gadgetManager.BaseGadgetInstance.pr ocessRequest(BaseGadgetIns
tance.java:849)\r\n at
com.novell.nps.gadgetManager.GadgetManager.delegat eToGadget(GadgetManager.ja
va:4253)\r\n at
com.novell.nps.gadgetManager.LaunchService.onDeleg ateAction(LaunchService.ja
va:86)\r\n at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e
Method)\r\n at
sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39
)\r\n at
sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl
..java:25)\r\n at java.lang.reflect.Method.invoke(Method.java:324)\r \n at
com.novell.nps.gadgetManager.BaseGadgetInstance.ha ndleAction(BaseGadgetInsta
nce.java:2362)\r\n at
com.novell.nps.gadgetManager.GadgetManager.process InstanceRequest(GadgetMana
ger.java:1606)\r\n at
com.novell.nps.gadgetManager.GadgetManager.process ServiceRequest(GadgetManag
er.java:1062)\r\n at
com.novell.nps.PortalServlet.handleFrameService(Po rtalServlet.java:505)\r\n
at com.novell.nps.PortalServlet.processRequest(Portal Servlet.java:373)\r\n
at com.novell.nps.PortalServlet.doPost(PortalServlet. java:279)\r\n at
com.novell.nps.PortalServlet.doGet(PortalServlet.j ava:262)\r\n at
javax.servlet.http.HttpServlet.service(HttpServlet .java:689)\r\n at
com.novell.emframe.fw.servlet.AuthenticatorServlet .service(AuthenticatorServ
let.java:322)\r\n at
javax.servlet.http.HttpServlet.service(HttpServlet .java:802)\r\n at
org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(Application
FilterChain.java:252)\r\n at
org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterCh
ain.java:173)\r\n at
org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.ja
va:214)\r\n at
org.apache.catalina.core.StandardValveContext.invo keNext(StandardValveContex
t.java:104)\r\n at
org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:520)\
r\n at
org.apache.catalina.core.StandardContextValve.invo keInternal(StandardContext
Valve.java:198)\r\n at
org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.ja
va:152)\r\n at
org.apache.catalina.core.StandardValveContext.invo keNext(StandardValveContex
t.java:104)\r\n at
org.apache.catalina.authenticator.AuthenticatorBas e.invoke(AuthenticatorBase
..java:540)\r\n at
org.apache.catalina.core.StandardValveContext.invo keNext(StandardValveContex
t.java:102)\r\n at
org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:520)\
r\n at
org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:137
)\r\n at
org.apache.catalina.core.StandardValveContext.invo keNext(StandardValveContex
t.java:104)\r\n at
org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:118
)\r\n at
org.apache.catalina.core.StandardValveContext.invo keNext(StandardValveContex
t.java:102)\r\n at
org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:520)\
r\n at
org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java
:109)\r\n at
org.apache.catalina.core.StandardValveContext.invo keNext(StandardValveContex
t.java:104)\r\n at
org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:520)\
r\n at
org.apache.catalina.core.ContainerBase.invoke(Cont ainerBase.java:929)\r\n at
org.apache.coyote.tomcat5.CoyoteAdapter.service(Co yoteAdapter.java:160)\r\n
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyo teHandler.java:300)\r\n
at org.apache.jk.common.HandlerRequest.invoke(Handler Request.java:374)\r\n
at org.apache.jk.common.ChannelSocket.invoke(ChannelS ocket.java:743)\r\n at
org.apache.jk.common.ChannelSocket.processConnecti on(ChannelSocket.java:675)
\r\n at
org.apache.jk.common.SocketConnection.runIt(Channe lSocket.java:866)\r\n at
org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.jav
a:684)\r\n at java.lang.Thread.run(Thread.java:534)\r\n
Upon looking on the logger screen of the server the following is displayed
when VPN Services is selected in iManager: Task 514 ....
java.lang.incompatibleclasschangeerror
I reapplied the VPN schema extensions also uninstalled and installed the
VPN.NPM from BroderManager v3.9 SP1 plus restarted Tomcat - same error
occurs. Nothing shows up in the forums or the Novell site regarding this
error.
Does anyone know what might cause this and how it can be rectified. Until we
correct this we cannot configure VPN Services at all.
Cheers,
Dale.
Kind Regards,
Dale Bentley
Network Help

Craig,
Thanks for the feedback ... much appreciated.
Yes the standalone version works fine and we can configure VPN. However that server version we would like to run still throws that error - not sure what I can do to fix that one.
Regards,
Dale.
Kind Regards,
Dale Bentley
Network Help
>>> Craig Johnson<[email protected]> 29/08/2008 4:03 pm >>>
In article <[email protected]>, Dale wrote:
> Does anyone know what might cause this and how it can be rectified. Until we
> correct this we cannot configure VPN Services at all.
>
I hate those sorts of errors.... Gonzalo told me java errors are easy to
figure out, but not for me. I usually find the clue in the first line or two,
while the rest of the error message is just a reaction to the first problem.
That said, what I THINK is happening is that you are either missing a needed
java bit, or are using an incorrect version. (When you track down the fix,
they usually end up being simple, like copying a file to some location, or a
subdirectory of files).
I would try downloading and setting up iManager 2.7 mobile on a PC, and
installing the BM 3.9sp1 iMan 2.7 plugins. Bypass any tomcat issues on the
server that way. If it still fails, then there may be some NDS issue, but
let's start with a different iManager installation.
Craig Johnson
Novell Support Connection SysOp
*** For a current patch list, tips, handy files and books on
BorderManager, go to http://www.craigjconsulting.com ***

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