Vpn trouble with 10.8.2

I everybody,
I have trouble with vpn on OSx Mountain Lion.
I use a pptp vpn connection, the vpn can connect and access the Internet bug I can't ping local address... I get a time out error message.
(I choose "Send all traffic over VPN connection" in the advanced settings)
Is there a known problem with 10.8.2 VPN ? And how can I fix it.
I had the same problem using Shrew Soft as VPN client.
Everything worked before update to 10.8.2.
Thanks,

#UPDATE
The problem only occured when both LAN are on the same subnet (ex : 192.168.0.0/24)...

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I am having trouble with exchange account connection .the vpn connects fine but the exchange account is still showing the yellow light .can anyone help?

i am having trouble with exchange account connection .the vpn connects fine but the exchange account is still showing the yellow light .can anyone help?

I had a similar problem. Here is how I resolved the issue.
1. Remove Network Connect
2. Run Terminal and remove /usr/local/juniper and everything within the juniper directory.
3. Reboot the machine and reinstall Network Connect
4. Test if you can now connect.
During removal, you may encounter permission denied error, you will need to change the permission to 777. For example "sudo chmod 777 nc".

I've been having trouble with in getting iMessage to send messages. I decided to connect to my VPN (along with wifi) and it worked. Why won't it work via my wifi connection alone?

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Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
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http://www.ehow.com/how_10033185_block-someone-facetime.html
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Send an iMessage as a Text Message Instead with a Quick Tap & Hold
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Trouble with VPN on HH5

hello,
i very recently changed provider to bt about 2 days ago and while i have been connecting all of my devices back up i hit trouble with my VPN server.
i have made my own firewall rule to allow 500 and 4500 to the VPN server so that i can connect externaly but the connection keeps on timing out.
i can connect internaly with no problems but when i try externaly it always fails.
what could be causing this as i really need this working.

carbonjoker wrote:
hello,
i very recently changed provider to bt about 2 days ago and while i have been connecting all of my devices back up i hit trouble with my VPN server.
i have made my own firewall rule to allow 500 and 4500 to the VPN server so that i can connect externaly but the connection keeps on timing out.
i can connect internaly with no problems but when i try externaly it always fails.
what could be causing this as i really need this working.
You will see that a number of people in this forum have been reporting problems with VPN and the HH5; there is also a firmware problem with some HH3. It is possible that you too have have come up against these difficulties.
However, I see that you are a new customer of BT and there are a couple of problems that BT puts in the way of customers of which you may not be aware.
Go to http://preferences.webaddresshelp.bt.com/selfcare/preferences.cgi and turn off BT address help; it is not compatible with VPN.
Also check that your address is not being shared http://btsupport.custhelp.com/app/answers/detail/a_id/44044/c/6433
Michael

Trouble with DNS set up

Hello !
I've got a real trouble with my dns configuration... and i can't understand! so, i need some help....
well, qutie newbie in mac os server, i run in on a G4, and i had not noticed any trouble until i've decided to run open directory as a master with LDAP, wanting to have a kerberos protection for the users.
Kerberos doesn't want to play with me !
I've been in console mode to have a look, and, actually i've seen this :
"Oct 17 11:31:08 wakan servermgrd: servermgr_dns: no name available via DNS for 192.168.0.109
Oct 17 11:31:08 wakan servermgrd: servermgr_dns: no reverse DNS entry for server, various services may not function properly"
Ok... my DNS has a trouble... but i don't know how to fix it ! Is there anybody in this world who can help me?
I don't want to have a real DNS for my little server... but i understand that my config is not good. I can understand that having a caching DNS can improve the quality of my config, and, in other hand that it is necessary for having the services of OSX server in an effeciant way, but i don't know the way and the parameters i've to put in my config to fix it.
Now, just some words on my config...
First, i've got an adress provided by my FAI (the frenchy workd for ISP, i think) is "193.252.209.135". This adress is set on a d-link modem router via PPOE. The DNS of my provider (wanadoo.fr) are 80.10.246.1 and 80.10.246.132.
After this there is my G4 With mac osX server.
• en0, the "extenal gate" and the internal ethernet on the computer is plug on the modem with the adress "192.168.0.109". the router is set on "192.168.0.1". the dns are 80.10.246.1 and 80.10.246.132.
• en1, the "internal gate" for the network, an PCI card in the computer, has the parameters : adress "192.168.3.1", subnet "255.255.255.0", router "192.168.3.1". no dns records. (no VPN service for the moment). After this, i've a switch for the macs behind the server. (without any link agregation)
All those parameters have been set by the gateaway assistant.
And now the parameters inside the admin server :
DHCP : en1 - adress from 192.168.3.2 to 192.168.3.254, name 192.168.3. no static card. Router 192.168.3.1. No name for domaine by defaut, name servers 80.10.246.1 and 80.10.246.132 No LDAP, no WINS.
DNS : No zone transfert, recursivity is ON. No zone records.
NAT : set on full, Transfert and Network Address Translation.
When i've been on the terminal, i had those information:
"wakan:~ st$ sudo changeip -checkhostname
Password:
Primary address = 192.168.0.109
Current HostName = wakan.local
The DNS hostname is not available, please repair DNS and re-run this tool."
All my "main" services are working fine (AFP, Firewall, DHCP, DNS, Update) Open Directory is running without Kerberos. By the way, all the macs after the G4server can have a corect access to internet, and share information via LDAP of Open Directory, but i've to say that, a couple of days later, a friend of mine, who has a PC computer, can't have a DHCP dynamic address when he plug on my little network. I think that it is an other trouble, and i've decided to have e look to this later... but if someone knows how to resolve it...
So here begins the nightmare for me... so if anybody can help me... i realy need some help to fix this mystery!!!
Special thanks!

As the router modem is already doing NAT why use NAT in the server?
If you want to use OpenDirectory and other services you should/need to set up the DNS correctly using the server's private IP (and others in the same range the server is setup with). The domainname used internally can be different than your public one.
And then use the server as the only DNS for you LAN clients and the server itself. Forwarders (your ISP DNSes) in /etc/named.conf usually speeds up lookups of external addresses (also turning off IPv6 can help that too).

Can log into Yosemite server (4.0) VPN service with a Mavericks client, but not Yosemite client

Sever Info:
Yosemite Server 4.0 running on a late 2009 Mac Mini with 8 GB RAM with vpnd service enabled
The server was upgraded to Yosemite - not clean install - this may not matter (see below)
Airport extreme router with standard VPN UDP ports for L2TP forwarded to server (500, 1701, 4500)
Client info:
MB Air 13" early 2014 with 8 GB RAM
Yosemite
Mavericks 10.9.5 running as a Parallels virtual machine (don't ask - I need it to run an app for work that is not yet compatible with Yosemite)
OD service is NOT running - no VPN connections ever occurred from ANY client with this service running - OD is not needed in my case fortunately
With the OD service off, I can connect via the Mavericks virtual machine just fine, but not with Yosemite. With Yosemite, the ppp connection appears to occur, but server config requests appear to fall on deaf ears (client side doesn't appear to respond) until the connection times out. Can't figure out what triggers the client response to a server config request. Client side complains about no route to host and IP addresses don't get assigned to the connection.
The connection happens successfully in an eyeblink with the Mavericks client. Same username/password/shared secret in both instances.
Tried a generated .vpnconfig from the server, this also did not work.
It's possible that it is an auth problem, but can't figure out how the process occurs or what may be going wrong. There does not seem to be an obvious way to increase the granularity of the logging such that it might give other hints - at least that I can find. I found plenty of references to VPN issues when people upgraded from Mountain Lion to Mavericks as well as work arounds for this. I tried the most promising looking of those - no love. I reverted everything back to stock install since I could at least connect with Mavericks.
If log entries would be helpful, they are included below. I've stared at them long enough - perhaps a new set of eyes can provide a hint.
In addition, I can find no documentation regarding the VPN service in Yosemite server so as to get a clue as to whether there have been changes in racoon since Mavericks.
Thanks in advance for any suggestions. I would be glad to supply any other info needed for an accurate diagnosis .
Pat
==
Regarding the Yosemite client connection in the Yosemite server VPN Service log:
2014-10-21 12:18:30 MDT
Incoming call... Address given to client = 192.168.1.228
Tue Oct 21 12:18:30 2014 : Directory Services Authentication plugin initialized
Tue Oct 21 12:18:30 2014 : Directory Services Authorization plugin initialized
Tue Oct 21 12:18:30 2014 : publish_entry SCDSet() failed: Success!
Tue Oct 21 12:18:30 2014 : publish_entry SCDSet() failed: Success!
Tue Oct 21 12:18:30 2014 : publish_entry SCDSet() failed: Success!
Tue Oct 21 12:18:30 2014 : L2TP incoming call in progress from 'my.dotted.quad.address'...
Tue Oct 21 12:18:30 2014 : L2TP received SCCRQ
Tue Oct 21 12:18:30 2014 : L2TP sent SCCRP
Tue Oct 21 12:18:30 2014 : L2TP received SCCCN
Tue Oct 21 12:18:30 2014 : L2TP received ICRQ
Tue Oct 21 12:18:30 2014 : L2TP sent ICRP
Tue Oct 21 12:18:30 2014 : L2TP received ICCN
Tue Oct 21 12:18:30 2014 : L2TP connection established.
Tue Oct 21 12:18:30 2014 : using link 0
Tue Oct 21 12:18:30 2014 : Using interface ppp0
Tue Oct 21 12:18:30 2014 : Connect: ppp0 <--> socket[34:18]
Tue Oct 21 12:18:30 2014 : sent [LCP ConfReq id=0x1 <asyncmap 0x0> <auth chap MS-v2> <magic 0x93542b1> <pcomp> <accomp>]
Tue Oct 21 12:18:33 2014 : sent [LCP ConfReq id=0x1 <asyncmap 0x0> <auth chap MS-v2> <magic 0x93542b1> <pcomp> <accomp>]
Tue Oct 21 12:18:36 2014 : sent [LCP ConfReq id=0x1 <asyncmap 0x0> <auth chap MS-v2> <magic 0x93542b1> <pcomp> <accomp>]
Tue Oct 21 12:18:39 2014 : sent [LCP ConfReq id=0x1 <asyncmap 0x0> <auth chap MS-v2> <magic 0x93542b1> <pcomp> <accomp>]
Tue Oct 21 12:18:42 2014 : sent [LCP ConfReq id=0x1 <asyncmap 0x0> <auth chap MS-v2> <magic 0x93542b1> <pcomp> <accomp>]
Tue Oct 21 12:18:45 2014 : sent [LCP ConfReq id=0x1 <asyncmap 0x0> <auth chap MS-v2> <magic 0x93542b1> <pcomp> <accomp>]
Tue Oct 21 12:18:48 2014 : sent [LCP ConfReq id=0x1 <asyncmap 0x0> <auth chap MS-v2> <magic 0x93542b1> <pcomp> <accomp>]
Tue Oct 21 12:18:51 2014 : sent [LCP ConfReq id=0x1 <asyncmap 0x0> <auth chap MS-v2> <magic 0x93542b1> <pcomp> <accomp>]
Tue Oct 21 12:18:54 2014 : sent [LCP ConfReq id=0x1 <asyncmap 0x0> <auth chap MS-v2> <magic 0x93542b1> <pcomp> <accomp>]
Tue Oct 21 12:18:57 2014 : sent [LCP ConfReq id=0x1 <asyncmap 0x0> <auth chap MS-v2> <magic 0x93542b1> <pcomp> <accomp>]
Tue Oct 21 12:19:00 2014 : LCP: timeout sending Config-Requests
Tue Oct 21 12:19:00 2014 : Connection terminated.
Tue Oct 21 12:19:00 2014 : L2TP disconnecting...
Tue Oct 21 12:19:00 2014 : L2TP sent CDN
Tue Oct 21 12:19:00 2014 : L2TP sent StopCCN
Tue Oct 21 12:19:00 2014 : L2TP disconnected
2014-10-21 12:19:00 MDT
   --> Client with address = 192.168.1.228 has hungup
==
Client side log for this connection using the Yosemite client:
Tue Oct 21 14:32:08 2014 : publish_entry SCDSet() failed: Success!
Tue Oct 21 14:32:08 2014 : publish_entry SCDSet() failed: Success!
Tue Oct 21 14:32:08 2014 : L2TP connecting to server 'myserver.com' (my.dotted.quad.address)...
Tue Oct 21 14:32:08 2014 : IPSec connection started
Tue Oct 21 14:32:09 2014 : IPSec connection established
Tue Oct 21 14:32:10 2014 : L2TP connection established.
Tue Oct 21 14:32:10 2014 : L2TP set port-mapping for en0, interface: 4, protocol: 0, privatePort: 0
Tue Oct 21 14:32:10 2014 : Using interface ppp0
Tue Oct 21 14:32:10 2014 : Connect: ppp0 <--> socket[34:18]
Tue Oct 21 14:32:10 2014 : L2TP port-mapping for en0, interfaceIndex: 0, Protocol: None, Private Port: 0, Public Address: 3fe4b3e8, Public Port: 0, TTL: 0.
Tue Oct 21 14:32:10 2014 : L2TP port-mapping for en0 inconsistent. is Connected: 1, Previous interface: 4, Current interface 0
Tue Oct 21 14:32:10 2014 : L2TP port-mapping for en0 initialized. is Connected: 1, Previous publicAddress: (0), Current publicAddress 3fe4b3e8
Tue Oct 21 14:32:10 2014 : L2TP port-mapping for en0 fully initialized. Flagging up
Tue Oct 21 14:32:25 2014 : write: No route to host
Tue Oct 21 14:32:25 2014 : write: Host is down
Tue Oct 21 14:32:28 2014 : write: Host is down
Tue Oct 21 14:32:28 2014 : write: Host is down
Tue Oct 21 14:32:31 2014 : write: Host is down
Tue Oct 21 14:32:31 2014 : write: Host is down
Tue Oct 21 14:32:34 2014 : write: Host is down
Tue Oct 21 14:32:34 2014 : write: Host is down
Tue Oct 21 14:32:37 2014 : write: Host is down
Tue Oct 21 14:32:37 2014 : write: Host is down
Tue Oct 21 14:32:40 2014 : LCP: timeout sending Config-Requests
Tue Oct 21 14:32:40 2014 : Connection terminated.
Tue Oct 21 14:32:40 2014 : L2TP disconnecting...
Tue Oct 21 14:32:40 2014 : L2TP error sending CDN (Host is down)
Tue Oct 21 14:32:40 2014 : L2TP clearing port-mapping for en0
Tue Oct 21 14:32:40 2014 : L2TP disconnected
==
Pertinent client side log for connection of Mavericks client to Yosemite server:
Tue Oct 21 13:29:13 2014 : Connect: ppp0 <--> socket[34:18]
Tue Oct 21 13:29:13 2014 : L2TP port-mapping for en0, interfaceIndex: 0, Protocol: None, Private Port: 0, Public Address: 3fe4b3e8, Public Port: 0, TTL: 0.
Tue Oct 21 13:29:13 2014 : L2TP port-mapping for en0 inconsistent. is Connected: 1, Previous interface: 4, Current interface 0
Tue Oct 21 13:29:13 2014 : L2TP port-mapping for en0 initialized. is Connected: 1, Previous publicAddress: (0), Current publicAddress 3fe4b3e8
Tue Oct 21 13:29:13 2014 : L2TP port-mapping for en0 fully initialized. Flagging up
Tue Oct 21 13:29:21 2014 : local IP address 192.168.1.229
Tue Oct 21 13:29:21 2014 : remote IP address 192.168.1.2
Tue Oct 21 13:29:21 2014 : primary   DNS address 192.168.1.2
Tue Oct 21 13:29:21 2014 : secondary DNS address 8.8.8.8
Tue Oct 21 13:29:21 2014 : l2tp_wait_input: Address added. previous interface setting (name: en0, address: 10.0.1.38), current interface setting (name: ppp0, family: PPP, address: 192.168.1.229, subnet: 255.255.255.0, destination: 192.168.1.2).
Tue Oct 21 13:29:21 2014 : Committed PPP store
Tue Oct 21 13:29:21 2014 : Committed PPP store
Tue Oct 21 13:52:32 2014 : [DISCONNECT]
Tue Oct 21 13:52:32 2014 : Hangup (SIGHUP)
Tue Oct 21 13:52:32 2014 : Connection terminated.
Tue Oct 21 13:52:32 2014 : Connect time 23.4 minutes.
Tue Oct 21 13:52:32 2014 : Sent 2674664 bytes, received 10680854 bytes.
Tue Oct 21 13:52:32 2014 : L2TP disconnecting...
Tue Oct 21 13:52:32 2014 : L2TP clearing port-mapping for en0
Tue Oct 21 13:52:32 2014 : L2TP disconnected
==
Regarding the Mavericks client connection in the Yosemite server VPN Service log:
2014-10-21 12:09:48 MDT Incoming call... Address given to client = 192.168.1.226
Tue Oct 21 12:09:48 2014 : Directory Services Authentication plugin initialized
Tue Oct 21 12:09:48 2014 : Directory Services Authorization plugin initialized
Tue Oct 21 12:09:48 2014 : publish_entry SCDSet() failed: Success!
Tue Oct 21 12:09:48 2014 : publish_entry SCDSet() failed: Success!
Tue Oct 21 12:09:48 2014 : publish_entry SCDSet() failed: Success!
Tue Oct 21 12:09:48 2014 : L2TP incoming call in progress from ‘my.dotted.quad.address’…
Tue Oct 21 12:09:48 2014 : L2TP received SCCRQ
Tue Oct 21 12:09:48 2014 : L2TP sent SCCRP
Tue Oct 21 12:09:48 2014 : L2TP received SCCCN
Tue Oct 21 12:09:48 2014 : L2TP received ICRQ
Tue Oct 21 12:09:48 2014 : L2TP sent ICRP
Tue Oct 21 12:09:49 2014 : L2TP received ICCN
Tue Oct 21 12:09:49 2014 : L2TP connection established.
Tue Oct 21 12:09:49 2014 : using link 0
Tue Oct 21 12:09:49 2014 : Using interface ppp0
Tue Oct 21 12:09:49 2014 : Connect: ppp0 <--> socket[34:18]
Tue Oct 21 12:09:49 2014 : sent [LCP ConfReq id=0x1 <asyncmap 0x0> <auth chap MS-v2> <magic 0x4bc40d9f> <pcomp> <accomp>]
Tue Oct 21 12:09:49 2014 : rcvd [LCP ConfReq id=0x1 <asyncmap 0x0> <magic 0x71598937> <pcomp> <accomp>]
Tue Oct 21 12:09:49 2014 : lcp_reqci: returning CONFACK.
Tue Oct 21 12:09:49 2014 : sent [LCP ConfAck id=0x1 <asyncmap 0x0> <magic 0x71598937> <pcomp> <accomp>]
Tue Oct 21 12:09:49 2014 : rcvd [LCP ConfAck id=0x1 <asyncmap 0x0> <auth chap MS-v2> <magic 0x4bc40d9f> <pcomp> <accomp>]
Tue Oct 21 12:09:49 2014 : sent [LCP EchoReq id=0x0 magic=0x4bc40d9f]
Tue Oct 21 12:09:49 2014 : sent [CHAP Challenge id=0x73 <074a110a5e0620296b1937345c34090e>, name = “myserver.private”]
Tue Oct 21 12:09:49 2014 : rcvd [LCP EchoReq id=0x0 magic=0x71598937]
Tue Oct 21 12:09:49 2014 : sent [LCP EchoRep id=0x0 magic=0x4bc40d9f]
Tue Oct 21 12:09:49 2014 : rcvd [LCP EchoRep id=0x0 magic=0x71598937]
Tue Oct 21 12:09:49 2014 : rcvd [CHAP Response id=0x73 <dfed1e41e1fb8c1132387c3d7792b1880000000000000000b2b163259cbe410aae792093680ba7 a89da3b46737c0d8d200>, name = "somelocaluser"]
Tue Oct 21 12:09:54 2014 : sent [CHAP Success id=0x73 "S=00EDB07933CE697641E2263A2A76386389512329 M=Access granted"]
Tue Oct 21 12:09:54 2014 : CHAP peer authentication succeeded for somelocaluser
Tue Oct 21 12:09:54 2014 : DSAccessControl plugin: User 'somelocaluser' authorized for access
Tue Oct 21 12:09:54 2014 : sent [IPCP ConfReq id=0x1 <addr 192.168.1.2>]
Tue Oct 21 12:09:54 2014 : sent [ACSCP ConfReq id=0x1]
Tue Oct 21 12:09:54 2014 : rcvd [CHAP Response id=0x73 <dfed1e41e1fb8c1132387c3d7792b1880000000000000000b2b163259cbe410aae792093680ba7 a89da3b46737c0d8d200>, name = "somelocaluser"]
Tue Oct 21 12:09:54 2014 : sent [CHAP Success id=0x73 "S=00EDB07933CE697641E2263A2A76386389512329 M=Access granted"]
Tue Oct 21 12:09:54 2014 : rcvd [IPCP ConfReq id=0x1 <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns3 0.0.0.0>]
Tue Oct 21 12:09:54 2014 : ipcp: returning Configure-NAK
Tue Oct 21 12:09:54 2014 : sent [IPCP ConfNak id=0x1 <addr 192.168.1.226> <ms-dns1 192.168.1.2> <ms-dns3 8.8.8.8>]
Tue Oct 21 12:09:54 2014 : rcvd [IPV6CP ConfReq id=0x1 <addr fe80::021c:42ff:febf:bf66>]
Tue Oct 21 12:09:54 2014 : Unsupported protocol 0x8057 received
Tue Oct 21 12:09:54 2014 : sent [LCP ProtRej id=0x2 80 57 01 01 00 0e 01 0a 02 1c 42 ff fe bf bf 66]
Tue Oct 21 12:09:54 2014 : rcvd [ACSCP ConfReq id=0x1 <route vers 16777216> <domain vers 16777216>]
Tue Oct 21 12:09:54 2014 : sent [ACSCP ConfRej id=0x1 <route vers 16777216>]
Tue Oct 21 12:09:54 2014 : rcvd [IPCP ConfAck id=0x1 <addr 192.168.1.2>]
Tue Oct 21 12:09:54 2014 : rcvd [ACSCP ConfAck id=0x1]
Tue Oct 21 12:09:54 2014 : rcvd [IPCP ConfReq id=0x2 <addr 192.168.1.226> <ms-dns1 192.168.1.2> <ms-dns3 8.8.8.8>]
Tue Oct 21 12:09:54 2014 : ipcp: returning Configure-ACK
Tue Oct 21 12:09:54 2014 : sent [IPCP ConfAck id=0x2 <addr 192.168.1.226> <ms-dns1 192.168.1.2> <ms-dns3 8.8.8.8>]
Tue Oct 21 12:09:54 2014 : ipcp: up
Tue Oct 21 12:09:54 2014 : found interface en0 for proxy arp
Tue Oct 21 12:09:54 2014 : local IP address 192.168.1.2
Tue Oct 21 12:09:54 2014 : remote IP address 192.168.1.226
Tue Oct 21 12:09:54 2014 : Received acsp/dhcp dictionaries
Tue Oct 21 12:09:54 2014 : Received acsp/dhcp dictionaries
Tue Oct 21 12:09:54 2014 : l2tp_wait_input: Address added. previous interface setting (name: en0, address: 192.168.1.2), current interface setting (name: ppp0, family: PPP, address: 192.168.1.2, subnet: 255.255.255.0, destination: 192.168.1.226).
Tue Oct 21 12:09:54 2014 : rcvd [ACSCP ConfReq id=0x2 <domain vers 16777216>]
Tue Oct 21 12:09:54 2014 : sent [ACSCP ConfAck id=0x2 <domain vers 16777216>]
Tue Oct 21 12:09:54 2014 : Received protocol dictionaries
Tue Oct 21 12:09:54 2014 : Committed PPP store
Tue Oct 21 12:09:54 2014 : sent [ACSP data <payload len 24, packet seq 0, CI_DOMAINS, flags: START END REQUIRE-ACK>
    <domain: name private>
    <domain: name local>]
Tue Oct 21 12:09:54 2014 : rcvd [IP data <src addr 192.168.1.226> <dst addr 255.255.255.255> <BOOTP Request> <type INFORM> <client id 0x08000000010000> <parameters = 0x6 0x2c 0x2b 0x1 0xf9 0xf>]
Tue Oct 21 12:09:54 2014 : sent [IP data <src addr 192.168.1.2> <dst addr 192.168.1.226> <BOOTP Reply> <type ACK> <server id 0xc0a80102> <domain name "local">]
Tue Oct 21 12:09:57 2014 : sent [ACSP data <payload len 24, packet seq 0, CI_DOMAINS, flags: START END REQUIRE-ACK>
    <domain: name private>
    <domain: name local>]
Tue Oct 21 12:10:00 2014 : sent [ACSP data <payload len 24, packet seq 0, CI_DOMAINS, flags: START END REQUIRE-ACK>
    <domain: name private>
    <domain: name local>]
Tue Oct 21 12:10:03 2014 : sent [ACSP data <payload len 24, packet seq 0, CI_DOMAINS, flags: START END REQUIRE-ACK>
    <domain: name private>
    <domain: name local>]
Tue Oct 21 12:10:06 2014 : sent [ACSP data <payload len 24, packet seq 0, CI_DOMAINS, flags: START END REQUIRE-ACK>
    <domain: name private>
    <domain: name local>]
Tue Oct 21 12:10:09 2014 : sent [ACSP data <payload len 24, packet seq 0, CI_DOMAINS, flags: START END REQUIRE-ACK>
    <domain: name private>
    <domain: name local>]
Tue Oct 21 12:10:09 2014 : rcvd [LCP TermReq id=0x2 "User request"]
Tue Oct 21 12:10:09 2014 : LCP terminated by peer (User request)
Tue Oct 21 12:10:09 2014 : ipcp: down
Tue Oct 21 12:10:09 2014 : sent [LCP TermAck id=0x2]
Tue Oct 21 12:10:09 2014 : l2tp_wait_input: Address deleted. previous interface setting (name: en0, address: 192.168.1.2), deleted interface setting (name: ppp0, family: PPP, address: 192.168.1.2, subnet: 255.255.255.0, destination: 192.168.1.226).
Tue Oct 21 12:10:09 2014 : L2TP received CDN
Tue Oct 21 12:10:09 2014 : Connection terminated.
Tue Oct 21 12:10:09 2014 : Connect time 0.4 minutes.
Tue Oct 21 12:10:09 2014 : Sent 1003 bytes, received 646 bytes.
Tue Oct 21 12:10:09 2014 : L2TP disconnecting...
Tue Oct 21 12:10:09 2014 : L2TP disconnected
2014-10-21 12:10:09 MDT   --> Client with address = 192.168.1.226 has hungup

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\$[0-9]+\$\$.+\$/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */   /;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:|suhel| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Remote VPN access with Windows 7, 64 bit

Hey there,
What do you guys suggest for Remote VPN access with Windows 7, 64 bit?

Hi,
You can configure a Remote access VPN with a windows 7, 64 bit client. You wieall hav to download a IPsec VPN client specially for a 64-bit machine. It should not give you much trouble.
The client is vpnclient-winx64-msi-5.0.07.0290-k9.exe. it is available on cisco.com site.
hope this helps.
Regards,
Anisha
P.S.: please mark this thread as resolved if you feel your query is resolved. Do rate helpful posts.

I have been having a lot of trouble with the latest itunes update and my ipod classic 80Gb i.e. being unable to sync songs, but now i have no files at all on my ipod, it is completely blank when i view it from my computer. I need help, please, anybody.

As it says above, i have been having a lot f trouble with my ipod classic and the latest itunes update, i was unable to sync songs or anything to it and have tried every conceivable 'fix' i could find. i have run an itunes diagnostic and the results are posted below. a major problem is that when i try and view my ipod through my computer it displays nothing at all on the ipod, no files or anything, this may be the problem but i have no idea how it has happened or how i could resolve it.
This ipod holds huge sentimental value and i am loathe to buy a new one! If anybody can help it is greatly appreciated, than kyou in advanced.
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
ASUSTeK Computer Inc. K50IJ
iTunes 11.1.5.5
QuickTime not available
FairPlay 2.5.16
Apple Application Support 3.0.1
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0038B8600B98D1E0
Current user is not an administrator.
The current local date and time is 2014-03-21 16:52:39.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 2fd81a1f13cf3ff25a8b4f0e8e725116
**** Device Connectivity Tests ****
iPodService 11.1.5.5 (x64) is currently running.
iTunesHelper 11.1.5.5 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.

Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

Trouble with Toshiba built-in webcam: "unable to enumerate USB device"

I am running archlinux on a Toshiba Satellite L70-B-12H laptop, and having troubles with the Webcam. *Once in a while*, everything goes well and I get
# lsusb
Bus 004 Device 002: ID 8087:8000 Intel Corp.
Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 004: ID 04f2:b448 Chicony Electronics Co., Ltd
Bus 003 Device 003: ID 8087:07dc Intel Corp.
Bus 003 Device 002: ID 8087:8008 Intel Corp.
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
# dmesg
[ 3433.456115] usb 3-1.3: new high-speed USB device number 4 using ehci-pci
[ 3433.781119] media: Linux media interface: v0.10
[ 3433.809842] Linux video capture interface: v2.00
[ 3433.826889] uvcvideo: Found UVC 1.00 device TOSHIBA Web Camera - HD (04f2:b448)
[ 3433.835893] input: TOSHIBA Web Camera - HD as /devices/pci0000:00/0000:00:1a.0/usb3/3-1/3-1.3/3-1.3:1.0/input/input15
[ 3433.835976] usbcore: registered new interface driver uvcvideo
[ 3433.835977] USB Video Class driver (1.1.1)
Unfortunately, *most of the time* the camera seems invisible to my system, and I get
# lsusb
Bus 004 Device 002: ID 8087:8000 Intel Corp.
Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 003: ID 8087:07dc Intel Corp.
Bus 003 Device 002: ID 8087:8008 Intel Corp.
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
(note the missing "04f2:b448 Chicony Electronics Co., Ltd" device), and
# dmesg
[ 480.104252] usb 3-1.3: new full-speed USB device number 4 using ehci-pci
[ 480.171097] usb 3-1.3: device descriptor read/64, error -32
[ 480.341235] usb 3-1.3: device descriptor read/64, error -32
[ 480.511375] usb 3-1.3: new full-speed USB device number 5 using ehci-pci
[ 480.578007] usb 3-1.3: device descriptor read/64, error -32
[ 480.748151] usb 3-1.3: device descriptor read/64, error -32
[ 480.918282] usb 3-1.3: new full-speed USB device number 6 using ehci-pci
[ 481.325196] usb 3-1.3: device not accepting address 6, error -32
[ 481.392091] usb 3-1.3: new full-speed USB device number 7 using ehci-pci
[ 481.798926] usb 3-1.3: device not accepting address 7, error -32
[ 481.799166] hub 3-1:1.0: unable to enumerate USB device on port 3
Searching on the web, most results I found lead to this page, where it is said that the problem is due to badly tuned overcurrent protection, and advocated that unplugging and switching off the computer for a little while gets things back into normal. This does not really work for me; the problem seems to occur more randomly, unfortunately with high probability (my camera is available after less than one boot out of ten).
I tried to ensure that the ehci-hcd module is loaded at boot with the ignore-oc option (with a file in /etc/module-load.d/), to no avail.
I also wrote a script which alternatively removes and reloads the ehci-pci driver until my device is found in lsusb. It is sometimes helpful, but usually not. And even when my device is found that way, it can only be used for a while before disappearing again.
Anyway, such a hack is unacceptable... So, my questions are:
is it indeed related to overcurrent protection ?
is there anything else I can try ?
should I file somewhere an other of the numerous bug reports about "unable to enumerate USB device" already existing ?
If of any importance, I am running linux 3.15.7, because at the time I installed my system, I couldn't get the hybrid graphic card Intel/AMD working under 3.16.
Last edited by $nake (2014-10-18 16:29:06)

uname -a
Linux libra 3.9.4-1-ARCH #1 SMP PREEMPT Sat May 25 16:14:55 CEST 2013 x86_64 GNU/Linux
pacman -Qi linux
Name : linux
Version : 3.9.4-1
Description : The linux kernel and modules
Architecture : x86_64
URL : http://www.kernel.org/
Licences : GPL2
Groups : base
Provides : kernel26=3.9.4
Depends On : coreutils linux-firmware kmod mkinitcpio>=0.7
Optional Deps : crda: to set the correct wireless channels of your country
Required By : nvidia
Optional For : None
Conflicts With : kernel26
Replaces : kernel26
Installed Size : 65562.00 KiB
Packager : Tobias Powalowski <[email protected]>
Build Date : Sat 25 May 2013 16:28:17 CEST
Install Date : Sun 02 Jun 2013 15:30:35 CEST
Install Reason : Explicitly installed
Install Script : Yes
Validated By : Signature

Hi, i am having trouble with my mac mail account, i cannot send or receive any emails because of the server connection problems. Message says it could not be connected to SMTP server. Thanks in advance for your help.

Hi, i am having trouble with my mac mail account, i cannot send or receive any emails because of the server connection problems. Message says it could not be connected to SMTP server. Thanks in advance for your help.

Hello Sue,
I have an iPad 3, iPad Mini and iPhone 5S and they are all sluggish on capitalisation using shift keys. I hope that Apple will solve the problem because it is driving me crazy.
I find using a Microsoft Surface and Windows 8 phone, which I also have, work as well as all the ios devices before the ios 7 upgrade.
It has something to do with the length of time that you need to hold the shift key down. The shift key needs to be held longer than the letter key for the capitalisation to work. For some reason, this is a major change in the way we have learnt to touch type on computers. I am having to relearn how to type!
Michael

Trouble with OR in where clause

Hello,
I'm having trouble with execution speed. The problem seems to be with using OR in my where clause.
Here's the meat of the function where i_pledge_number is an input parm:
BEGIN
SELECT /*+ INDEX (pp) */ SUM(pp.prim_pledge_amount)
INTO return_amount
FROM
primary_pledge pp
WHERE
-- Get total if multiple allocations
pp.prim_pledge_number IN
(SELECT pc.pledge_number
FROM pledge_codes pc
WHERE pc.pledge_code_type = 'M'
AND pc.pledge_code = 'AC'
AND lpad(pc.pledge_comment,10,'0') = i_pledge_number)
-- Get total if single allocation
OR pp.prim_pledge_number = i_pledge_number;
RETURN return_amount;
END;
If I comment out either half of the OR statement (either the subquery or the pp.prim_pledge_number = i_pledge_number half) the function returns a value in .02 seconds. If I leave the OR in, it takes 2.764 seconds to execute?? Can someone please show me a better way (faster) to do this? I tried using nvl() around the subquery but couldn't get it to compile.
Thanks

These things are difficult to diagnose remotely, but here is something you can try....
SELECT */ SUM(pp.prim_pledge_amount)
INTO return_amount
FROM   primary_pledge pp
WHERE pp.prim_pledge_number IN (SELECT pc.pledge_number
                                 FROM pledge_codes pc
                                 WHERE pc.pledge_code_type = 'M'
                                 AND pc.pledge_code = 'AC'
                                 AND lpad(pc.pledge_comment,10,'0') = i_pledge_number
UNION ALL
SELECT i_pledge_number FROM dual)
   RETURN return_amount;
END;If that doesn't do anything (and it might well not) there are a large number of different ways we can recast this query. To save us further guessing please give us more details: execution plans, database version number, volumetrics.
Cheers, APC

A trouble with "LIKE" in a select statement

Hi!
I'm having trouble with "LIKE" in a select statement...
With Access I can make the following and everything works well:
SELECT name, birthday
FROM client
WHERE birthday LIKE '*/02/*';
but if try to do it in my application (it uses Access), it doesn't work - I just can't understand that!!!
In my application the "month" is always the currently month taken from the "System". Look what I'm doing...
String query1 = "SELECT name, birthday " +
          "FROM client " +
          "WHERE birthday " +
          "LIKE '*/" +
          pMonth +
          "/*' " +
          "ORDER BY birthday ASC ";
ResultSet rs = statement1.executeQuery(consulta1);
boolean moreRecords = rs.next();
The variable "moreRecords" is always "false", the query returns nothing although the table "client" has records that attend the query.
Please, anyone can help me?! It's a little bit urgent.
Thanks,
Katia.

Hi Katia,
I'll bet the problem lies with the characters you're using to escape the LIKE clause. You're using the ones that Access likes to see, but that's not necessarily what's built into the JDBC-ODBC driver class.
You can find out what the correct escape wildcard characters are from the java.sql.DatabaseMetaData.getSearchStringEscape() method. It'll tell you what to use in the LIKE clause.
I'm not 100% sure about your code. It doesn't use query1 anywhere. I'd do this:
String query = "SELECT name, birthday FROM client WHERE birthday LIKE ? ORDER BY birthday ASC";
PreparedStatement statement = connection.createStatement(query);
String escape = connection.getMetaData().getSearchStringEscape();
String test = escape + '/' + pMonth + '/' + escape;
statement.setString(1, test);
ResultSet rs = statement.executeQuery();
while (rs.hasNext())
// load your data into a data structure to pass back.
rs.close();
statement.close();Let me know if that works. - MOD

(Trouble printing) Trouble with connection between Macbook Pro and Hp Deskjet 1510.

Trouble with connection between Macbook Pro and Hp Deskjet 1510. (Nothing Prints).
I have a Macbook Pro and am having difficulty printing documents from ‘Pages' from my Hp Deskjet 1510. I have installed the necessary software for the printer and it is connected via USB. Every time I try to print the printer icon comes up as it should, 'printing' and then 'job completed' and then the icon disappears. (Nothing is printed.) I thought it might be something to do with Pages compatibility with the printer but exporting the document to Word or making it a PDF doesn’t change anything. I don’t have Microsoft Word on my computer. The scanner does work and when I printed a ‘Test Page’ that worked too.
Let me know if you know why this is happening.

With these settings the network now works flawlessly, however, when i have my ethernet cable plugged in, my internet access via my airport card(on the macbook pro) is no longer available. Hoping you can tell me why this would be with this info i've provided.
Educated guess. The networking devices have priorities as to which are used. The standard order is that Ethernet has a higher priority than Airport.
While your Ethernet is unplugged it is inactive and the Mac ignores it. Once you plug it in, the Mac sees that it is active and switches traffic to that interface.
I actually take advantage of this feature at home, but configuring my Airport and Ethernet with identical fixed IP addresses. Normally I'll use Airport, but if I'm copying a huge file and I want faster performance, I'll just walk my MacBook (previously iBook, previously Powerbook) over to my Ethernet switch and plug in my MacBook. Magically, the Mac detects that the Ethernet is active and continues the file transfer uninterrupted over the faster 100baseT Ethernet connection. When the transfer is finished, or if I really need to move back to the Comfy Chair, I unplug the Ethernet cable, and all activity reverts back to the Airport, all without disrupting any existing networking connections.
You on the other hand have totally different settings for your Ethernet and your Airport, so when you switch to Ethernet, you basically loose your Airport connections.
Something you can try:
System Preferences -> Network
Gear icon on the bottom left, next to the [+] [-] icons.
Select *Set Service Order...*
Now Drag the network interfaces into the perfer priority order you want. In this case put Airport above Ethernet.
NOTE: You may want to create a new Network Location for this, instead of messing with your normal home Location (which is most likely the default Automatic. That way you have your original you can always fall back to.

Edge Animation having troubles with iOS devices within Muse Site

Hi All! I've been creating a mobile version of my website www.rinkdesigns.com and have it all complete. I created an animation/navigation bar within Adobe Edge Animate and imported it into Muse. It functions AMAZINGLY on my Nexus 4 (Android) in Chrome but on a buddies iPhone 5 Chrome only loads about 3/4 of the animation/nav bar, in Safari the animation does not load at all and half of the page background does not load either. Please check out the preview site here http://rinkdesignsmobile.businesscatalyst.com/phone
Has anyone else been having animation/mobile troubles with iOS devices? Any hints as to how you fixed your errors would be extremely helpful! I also posted this question in the Muse forum and haven't gotten a response...
Thanks,
John

Or, how about this:
Does anyone know how to have Edge Animate objects that utilize "_top" in an open url trigger make the Muse site that they are a part of open a new window/tab with that action (as opposed to having it open the url in the current page, or using "_blank" in the trigger)?

Trouble with 3rd party VST installs for Garageband, can't find instruments

Hi,
I am having trouble with Audio Units for Garageband when installing 3rd party software, VSTs, loops, instruments. I have more issues with Logic Pro. I am hoping that it is the same underlying issue and that I am just missing something. I have the manuals (not great for troubleshooting). I am confused with some installs use User Library and others use the Computer Library. I do go to the mfgs sites for updates. The installs sometimes work as standalones but I don't see ALL of the components of the software in say Garageband or Logic. Mostly, I am missing the "instruments" and "loops" that I want to access within the DAW. Some examples:
• Here is some of the software I am talking about: East West sample libraries (Play and Native Instruments); Vienna Symphonic librarires; Sylenth1 (just last night); Sample Tank 2 and Total Workstation 2 from IK Multimedia and others.
• In GB I see the Audio Units for Vienna, Play, Sylenth, some of the IK Multimedia but NOT any instruments when I go to the "Sound Generator" -- I seem to be missing the instruments and loops. I see less AUs in Logic Pro. Some of these are VST instruments.
• Can I just drag-drop samples to the library folders to fix this?
• The plug-ins do not seem to work (though Sylenth1 worked for a single sound). When there is a standalone app (as in Sample Tank), I finally got the "sounds" to be reinstalled and loaded, those sounds/samples don't show up in any DAW.
• When and if the sounds/loops/samples show up in GB's "Instruments" section will I be able to tell that they belong to that particular software or library?
Thanks in advance.
John

Found the answer myself, it was simple:
• Select the Track
• Show the Instrument (info area)
• Click on Edit
• Click on the "Sound Generator" pop up field.
• At the bottom of the pop-up list, select from the Audio Units that you have installed. This is where you see "Sample Tank 2, Vienna Instruments..."
• NEXT -- IMPORTANT: CLICK ON THE PICTURE next to the Sound Generator pop-up field.The AU unit loads up, the interface pops up, you load up the instruments in this AU Unit. You do NOT see the sounds from the AU unit in the normal Apple instrument list.
This was not intuitive but once you know it, fairly simple.
Still, the devil is in the details -- more questions on the way.

Vpn trouble with 10.8.2

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