VPN:  Unable to see server files, download Email attachments

I recently installed the Apani Contivity VPN client in order to connect my home iMac with my company's servers. The Apani product was the client specified by my company. I can access the company's servers, but cannot see individual files. According to my company's IT department, this is because my company uses Microsoft's Distributed File System, whick OS X is unable to access. Has anyone else had similar problems and know of a workaround? In what may be a related matter, when I connect through VPN to my company Email account, I am unable to open or download message attachments. I have used both Entourage and Thunderbird Email programs, again as recommended by my IT department. Can anyone offer any advice here?
iMac   Mac OS X (10.4.4)  

Hmm.
I'm going to defer this to someone more adept at VPN's,
but it sure sounds like permissions that aren't set properly on the server.
Don't let your techies off the hook too easily.
And as far as the attachments...is this using an email client, after you've made the VPN connection...on the 'inside'?
(what kind of attachments, did you say? Word, pdf?)
If you can't see files in those folders, there's a probability that you don' t have "permissions" to run the programs associated with the attachments.
See why it sure looks like it's falling back on your network gurus.

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