VTR OK does not appear in Viewer

I connect my Canon or my JVS minidv cam. Set the cam to VCR or Play. Connect the fire wire. Click on FCP to open. It does and the appropriate screens open. I look under the controls on the Viewer in FCP and there appears nothing. No VTR OK or anything. The dialogue box that pops up if you did not have the cam turned on or connected does not appear. Any attempts to control the cam from my computer fail. The software seems to recognize the camera but not enough to place VTR OK or anything for that matter under the Viewers controls. Any thoughts? BTW it happens for both cameras and one year ago this was never a problem as I've outlined here. Thank you.

Canon cameras do not always connect well using log and capture. I have an old GL1 that I let my grandkids use for school projects and I have to use capture now in order to get video and audio into FCP.
Be sure your capture settings are for "non controllable device"
Shut down FCP, plug the firewire in, restart FCP and it should show up.

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