Vuze + Airport Extreme BS + Comcast ISP

I recently switched to Comcast from ATT. I have never had a port or NAT problem with ATT using Vuze or other P2P. As soon as Comcast was installed, my ports are closed. I have gone through the port forwarding again and still nothing.
I disconnected the airport extreme and hooked directly into the Comcast modem (which also has telephone) with my MacBook Pro via ethernet. The port is open doing it this way, no problem. As soon as I reconnect the AE, it is closed again.
Why is the modem not allowing the AE to open the port? Or how do I configure differently? Am I doing something wrong?
Thanks for the help. I've searched the web for answers and others have had these issues, but as soon as they fix them they do not report back how they fixed it!

HI Russell,
I think VUZE is the issue. Their site indicates the requirements are 10.4.8 and up but that doesn't mean it's compatible with Snow Leopard even though it says Intel based.
http://www.vuze.com/
Carolyn
Message was edited by: Carolyn Samit

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How do I connect an Airport Extreme to my ISP with a static IP address?

I have 5 static IP addresses from my ISP. The cable modem has five ethernet jacks. I run an ethernet cable from separate jacks on th cable modem to the devices listed next. I have one static IP address assigned to a Linksys wireless router for a MS network. Another is used by my VoIP router. I want to use a third static IP address for my Airport Extreme and set up a new network for a server running Leopard Server, iMacs, latptops. When I enter a static IP address in the Airport Extreme, I can't connect to the internet. Can anybody help?

When you configured your Airport Extreme with one of the five static (and public) IP addresses available to you - did you remember to also configure the Airport Extreme with your ISP's router (or "gateway") IP address as well as the IP address(es) of your ISP's domain name servers?

Trying to connect airport extreme to comcast provided ubee modem. Light on airport green, but no internet access.

Attempting to connect ubee d3.0 comcast modem to airport extreme base station.
Light on airport will go green, but I cannot connect to the internet.
I'm sure it has something to do with DHCP/NAT - as the airport extreme is getting an IP address, but then assiging a 10.x.x.x IP to my computer
but attempts at putting it in bridge mode just causes the light to go yellow and give warning of "No DNS Server" and "No internet connection"
I am able to connect to the internet when I connected directly to the modem.
I'm running OS 10.8.5
previously had DSL modem and connected after a few easy tweaks of the NAT settings before. am unsure what the issue is on this on... have used up my rather limited tech knowledge.
any thoughts?
Thank you!

Attempting to connect ubee d3.0 comcast modem to airport extreme base station.
Light on airport will go green, but I cannot connect to the internet.
Ubee provides both cable modems and gateway devices. What is the model number of yours?
I'm sure it has something to do with DHCP/NAT - as the airport extreme is getting an IP address, but then assiging a 10.x.x.x IP to my computer
By default, the AirPort Extreme would performing as a router with both NAT & DHCP enabled. Also, it would act as a DHCP server for the local network and provide out Private IP addresses in the range of 10.0.1.2 - 10.1.1.200. The WAN-side IP address of the Extreme should be a Public one and provided to you by your ISP via the Ubee modem. Did you perform a "factory default" reset on the Extreme before attempting to connect it to the modem?

Facetime "Fails" to connect via Airport Extreme using Comcast?

Greetings,
First time poster... tried researchings specifics on my situation and couldn't find anything so posting here to see if a solution has been found.
I used to have Verizon DSL for ISP with Airport Extreme as my wireless router. Everything worked including Facetime (only issue was the need for speed). Switched to Comcast as ISP which uses cable and had the Tech reconnect it to the Airport Extreme to behave as the wireless router. Internet is on and good... got a green light on the Airport Extreme. However, when attempting to connect via any device using Facetime (it will ring but as soon as it is answered I get "Fail" message and it ends) be it my laptop, desktop or either of our iphones I have IOS7 and IOS6 respectively same error. Did not make any modifications to Airport settings or any of my devices.
When checking the common response to this issue was a potential "Blocked Port" situation... but by digging a little deeper it appears that Comcast does not block ports that are relevant to Facetime (please confirm). I didn't see anything else that would suggest a solution at this point.
Help would be greatly appreciated as we enjoy using facetime to have our 6 month old daughter connect to our grandparents.
Thanks,
Andrew

The USB port on an AirPort Base Station other than the 802.11n model is only for use with an USB printer; hard and flash drives will not be recognized. The compatible base stations include version 5.0 of the AirPort software on a CD.
(27846)

Setting up Airport Extreme and Comcast

Hi!
I recently purchased and Airport Extreme for my G4 iBook. I already have Comcast for my regular HP computer. I cannot sucessfully set up the Airport to work with my Mac. I don't have Apple care and my husband uses windows and has not been able to do it either. I have heard that the it's difficult to hook up the Airport w/Comcast...is this true? I called comcast and they said they didn't know how to do it...I would have to call Apple.
Anyone out there that can offer a step by step on how to get this working? Or does anyone know if I can hire someone to come my house to hook it up? I'm getting a little frustrated. Thanks for any advice!

Hello DelilahBelle. Welcome to the Apple Discussions!
AirPort Extreme Base Station Setup (AEBSn) w/Cable Modem
Perform a "hard" reset of the AEBSn.
o (ref: http://docs.info.apple.com/article.html?artnum=107451)
Modem/Router Power ReCycling
o Power-off the Cable modem, AEBSn, & computer(s); Wait at least 30 minutes.
o Power-on the Cable modem; Wait at least 15 minutes.
o Power-on the AEBSn; Wait at least 5 minutes.
o Power-on the computer(s)
Setup the AEBSn
Temporarily connect your computer directly (using an Ethernet cable) to one of the LAN ports of the AEBSn, and then, using the AirPort Utility in Manual Mode, check these settings:
AirPort - Base Station
o Base Station Name: <whatever you wish or use the default>
o Base Station Password: (optional)
o Contact: (optional)
o Location: (optional)
o Set time automatically (optional)
o Time Zone: <select your time zone>
o Status Light: Always On (Default)
o Allow configuration over Ethernet WAN port (unchecked)
o Advertise configuration globally using Bonjour (unchecked)
AirPort - Wireless
o Wireless Mode: Create a wireless network
o Network Name: <whatever you wish or use the default>
o Allow this network to be extended (unchecked)
o Radio Mode: 802.11n (802.11b/g compatible)
o Channel: Automatic
o Wireless Security: None
AirPort - Wireless - Wireless Options
o Region: <select your region>
o Multicast Rate: 2 Mbps
o Transmit Power: 100%
o Create a closed network (unchecked)
o Use interference robustness (unchecked)
Internet - Internet Connection
o Connect Using: Ethernet
o Configure IPv4: Using DHCP
o IP Address: <provided by your ISP>
o Subnet Mask: <provided by your ISP>
o Router Address: <provided by your ISP>
o DNS Server(s): <provided by your ISP>
o Domain Name: <provided by your ISP>
o DHCP Client ID: (optional)
o Ethernet WAN Port: Automatic (Default)
o Connection Sharing: Share a public IP address
Internet - DHCP
o DHCP Range: 10.0 1.x
o DHCP Beginning Address: 10.0.1.2
o DHCP Ending Address: 10.0.1.200
o DHCP Lease: 4 hours
o DHCP Message: (optional)
o LDAP Server: (optional)
o DHCP Reservations: (optional)
Internet - NAT
o Enable default host at: (leave blank)
o Enable NAT Port Mapping Protocol (checked)

Airport extreme and Comcast

I can't seem to get my (new) airport extreme to work. I have internet access (via Comcast) when I go directly from the router to my Mac. When I plug it into the airport extreme unit, I get the green light, but my Mac can't seem to find the signal. Any ideas?

That Comcast modem needs to be completely reset to be able to issue an IP address to the AirPort Extreme.
Power off the modem completely by pulling the power cable from the back of the device or from the wall AC socket. Pull the battery as well if it is easily accessible.
Let the modem rest for 30 minutes
Power off the AirPort Extreme as well and leave it off
After the power down period, reinstall the battery if it was pulled, start the modem first and let it run for 5 minutes by itself
Then, start the AirPort Extreme the same way
Check the network and report on your results.

Connect my Airport Extreme to Comcast modem

I have just ordered Comcast high speed internet service and they installed a Motorola Surfboard SB5120. They plugged it into my computer directly and I thought it was running fine. When I disconnected and tried to install it in my Apple Extreme, it doesn't work. I understand from reading some of the other topics that Comcast protects its bandwidth by not allowing routers to distribute to other computers, but can I change that?
I use 2 hard wire and 2 laptops around the house, can anyone help me configure the modem to distribute the signal?

I have an Arris TM402P cable modem that I rent from Comcast and it has a reset button on back which is accessed by pushing in with a pin or tack. This works to reset the modem without removing battery. Comcast said to disconnect modem from router or computer, hold for 10 seconds, allow to reset for 3 minutes or more, and then connect to router or directly to computer (Mac). This works fine for me and yes you can not switch from direct connection to router or back again without a hard reset such as above.
BTW, are you happy with performance of Apple AirPort Extreme Base Station with Comcast. I'm thinking of getting one since my DLink router seems to be on it's way out - 2+ years old. thanks

Airport extreme with comcast, very slow wireless connection

well i am creating this new thread becuase after searching this board and trying others' suggestions all day nothing is seeming to improve my wireless speed.
i have used the extreme base station with other internet providers and the wireless speed was amazing. however, i have just moved and we got the comcast 3-1 deal, so we get internet, cable, and telephone all over the same line. we have 6mb/sec and i did a line test and the speed from comcast was fine. so i think that it must be a setting on the base station.
i have done a recycle of the power on the network wating about 30-45 minutes inbetween each power on (multiple times). modem, base station, computer. and still there is no improvement.
i have done hard resests of both the modem and the base station, and still no improvement. i have also done soft resests of both.
furthermore, i have taken the network security off and that did not improve the speed either.
but...when i connect to the internet using the lan port of the base station the internet flys.
what am i doing wrong??? any help would be greatlty appreciated.
the comcast modem is an Arris telephony modem, i am using a mac book circa oct. 2006, with the airport extreme base station.

Hello eisnachm. Welcome to the Apple Discussions!
The only thing that you didn't mention doing was checking for Wi-Fi interference.
It is very possible that you may have some form of Wi-Fi interference in the immediate area that is preventing you from getting a good clean signal.
I suggest you perform a simple site survey, using utilities like KisMAC, MacStumbler, iStumbler, or IPNetMonitorX to determine potential areas of interference...and then, try to either eliminate or significantly reduce them.

Airport Extreme on Comcast Digital Phone System

The Airport Literature mentions not to try to connect the airport to a digital phone line. Unfortunately, Comcast cable phone service is digital. Is there anything I can do other than go back to a non digital system to reconfigure the airport base station? What does a digital system do to the airport base station. One thing I noticed is I cannot change anything on the station?

academicsupport, Welcome to the discussion area!
Digital phone lines don't work with analog 56k modems like the one in the AirPort Extreme base station (AEBS). Connecting a digital phone system to the 56k modem can destroy the modem.
If you have digital phone, do you also have the possibility for cable Internet? That is really what you want. You will then connect the cable modem to the WAN port on the AEBS.

Can the latest generation Airport Extreme support Comcast 100mbps internet service?

I have an Asus router now that I am having problems with. I would like to replace it with the latest Airport Extreme. I am currently getting speeds of 126mbps down and 24 up. Would I be able to get those speeds on the latest Airport Extreme.
If it can I will get it. What're your thoughts?
Thanks!

I don' think that anyone here has a crystal ball that is good enough to be able to tell you how a given product will work on your network in your home.
I use a Zoom modem with an AirPort Extreme with 100 Mbps service from the ISP.
If I run an Internet connection test using a popular site like www.speedtest.net and connect my Mac directly to one of the Ethernet ports on the AirPort Extreme, I typically get 100-105 Mbps.
If I switch to wireless, and my Mac is within 10-20 feet of the AirPort Extreme in the same room, I will get about 95 Mbps on average
If I move the Mac to the next room, so the signal must pass through a wall to reach the Mac, I get about 80 Mbps on average
If I move the Mac a few more rooms away, the speed drops to about 50 Mbps
You get the idea
If I run an option-click check with the WiFi icon at the top of the screen, and the Mac is near the AirPort Extreme, you can see the result below.
That might be an impressive number to look at, but the fact remains that the speed of the Internet connection will only be as fast as the ISP can deliver.
Your results will likely be different, and you won't know what they will be until you try things out in your home. Buy from Apple and you have 14 days to return the product for a refund or credit.

Connecting my airport extreme to comcast cable modem-- AGHHH

I've had three Comcast techies to my house since switching over to their triple play offer. Today, I finally got connected to the Internet, through their cable wired into my house, and connecting their modem to my Mac mini (which does not have wireless card). I want to hook up two other laptops in the house, but can't figure out how I do that? The Comcast guy today said with an ethernet cord. So I've plugged the cord into the back of my Extreme, but the other end doesn't fit into the only slot remaining on the back of the cable modem -- which is labeled "phone"... Does anyone know how I do this?
Thanks,
Jill

You need either a router or an ethernet hub/switch between the modem and the computers to give you the needed ethernet ports. Hubs/switches are cheaper but, depending on the Comcast policy on multiple computers on one modem, may not all work at the same time.
A router, on the other hand, allows up to something like 255 devices to be connected. Instead of the Comcast server passing out IP addresses as would happen with a hub, the router issues the addresses to each device. This is useful when the ISP limits how many IP addresses can be assigned to one account (we had this with our ISP--limit of three--and is why we now use a router).
Basically, the arrangement is:
cable from wall >>> cable modem >>> router or hub >>> multiple ethernet lines out to individual computers
See if this video helps:
http://videos.howstuffworks.com/labratstv/829-episode-6-home-network-primer-vide o.htm

Multiple devices no longer work with Airport Extreme

I can’t get multiple devices to work with my Airport Extreme any longer. Normally, I have 4 wireless devices with my Airport Extreme: MacBook Pro, iPhone 5, Sony Wireless Blu-Ray Player, and Windows Laptop. On a daily basis, I use the MacBook Pro and iPhone 5 at the same time on the network. I have even had all 4 devices on the network without a problem.
Problem: Since last night, I cannot use any of the devices on the network at the same time. Every time I try to use two devices, I am asked to login into to my ISP and the device currently on the network is booted off.
Additional info: I live in an apartment complex and use the complex’s ISP. Unusually, since yesterday another device (my guess is a neighbor’s Airport Express) has been showing up in my AirPort Utility. I cannot access that device because it is password protected.
Attempted Solutions: I have tried a soft reboot, hard reboot, and factory reboot of the Airport Extreme, but still have the same problem. I have also cycled the modem on a repeated basis.
The ISP does not think it is their problem as I can still connect to them through either directly plugging into the modem/outlet or through the AirPort Extreme. The ISP has great customer service and are usually very helpful, so I don’t think they are trying to blow me off.
Perhaps, my AirPort Extreme’s settings are off.
If anyone can provide me with a possible solution, it would be greatly appreciated.

I have tried a soft reboot, hard reboot, and factory reboot of the Airport Extreme
A factory reset on the AirPort Extreme would have configured the AirPort Extreme to act as a router, providing normal DHCP and NAT services for your network.
But, the symptoms that you describe indicate that the AirPort Extreme's Router Mode settings may be configured for "Off (Bridge Mode)".....a setting in which another router at the apartment complex would be responsible for allowing multiple devices on your network to connect.
Using your MacBook Pro, we need to check the Router Mode setting on your AirPort Extreme as follows:
Open Finder > Applications > Utilities > AirPort Utility
Click on the AirPort Extreme icon
Click Edit in the smaller window that appears
Click the Network tab at the top of the next window
Please check the current setting for Router Mode and report on what that setting might be.......either DHCP and NAT......or "Off (Bridge Mode)".

My airport Extreme just stopped assigning IP addresses to wired devices

I have an fairly large home network that is run by an Airport Extreme.
- Comcast Cable Modem for 3 public (not static) IP addresses
- small switch to be able to obtain three addresses
- Apple Airport Extreme connected to the switch and it receives an IP address and internet connectivity from Comcast
- Airport Extreme connected to a 16 port Cisco switch to handle the wired connections in the house. I have 54 ports of which 9 are currently in use.
all wired devices connected through the wall and a patch panel to the Cisco switch.
The issue is that after working flawlessly for about a month (just moved into this house) it stopped today. any device going through the hardwired Cisco Switch is no longer getting an IP address from the Airport Extreme.
I replaced the switch with a second one to see if that was the failure and it is not.
I unplugged the Cisco Switch from the Airport Extreme and plugged devices directly into the Airport Extreme 1 by 1 and they were able to obtain IP addresses.
I need more than the three ports available on the Airport extreme.
What changed and what do I do?

I unplugged the Cisco Switch from the Airport Extreme and plugged devices directly into the Airport Extreme 1 by 1 and they were able to obtain IP addresses.
This tells you that the AirPort Extreme is working correctly and the issue....whatever it is....is appearing after the AirPort Extreme on the network.
A few thoughts:
You have tested the ports on the AirPort Extreme and they are working, so the next step would be to disconnect the Ethernet cable that runs from the AirPort Extreme to the switch at the switch, and then connect a laptop to the Ethernet cable to check to make sure that you are getting a good IP address that way.
If you cannot, then you have a bad Ethernet cable between the AirPort Extreme and switch that will need to be replaced.
If the laptop is getting a good IP address when you run this "test", then you know that the AirPort Extreme and Ethernet cable are working correctly and the troubleshooting focus must now move to the switch.
Check to make sure that you have an unmanaged switch. Or, if it is managed design, that it has been configured to operate as an unmanaged switch.
Next, connect the Ethernet cable from the AirPort Extreme to the switch and disconnect all of the other Ethernet cables that are connected to the switch and test each port one by one with your laptop and a spare Ethernet cable to make sure that each port is working correctly.
If you cannot get a good IP address on your first test with the laptop connected to the switch, then you know that you have a misconfigured or defective switch.
If the switch checks out OK when you test each port, then the next step is to connect one of the Ethernet cables that runs to another area, and connect your laptop to the Ethernet cable to make sure that the cable is working correctly. Continue to test each Ethernet cable the same way.
About 95% of the time in issues like you are having, the problem is bad wiring somewhere on the network, even though the "tech" said that he tested everything. The trick is to find it....when there are no shortuts.

Airport Extreme to extend wireless – How best to set this up?

I added an Airport Extreme to my ISP Service provider box in order to extend my home / home office networking capabilities. Currently I have a MBP (May 2010 model) with ethernet & wireless; a PBG4 (Feb 2005 model) with ethernet & wireless; an eMac (Feb 2005 model) with JUST ethernet; and an iPad3 (March 2012) with of course just wireless. But I am not certain that I have set this up optimally. Here's what I have done and if anyone could comment on this it would be greatly appreciated!
I have my ISP's modem "B-box" (which has 2 ethernet ports OUT plus its own Wireless) which I have used the past year. The problem is range for wireless and extending ethernet (via cable) to the 3 levels of the house. So I added an Airport Extreme to solve that issue and believe I am almost there! The house has 3 levels and I will call them Level A (basement, underground); Level B (ground floor) and Level C (upstairs). Without Airport Extreme it is possible to get wireless on on 3 levels, but it drops-out often in my main, office (Level-A) location so that was the incentive to get good wireless everywhere using the Airport Extreme.
Here's my setup today:
ISP "B-box" (as it is called) located on Level B and emits a wireless signal and I have called that SteveBelWiFi     ---There is an ethernet cable that goes down to Level A.
On Level A I have my home office with a MacBook Pro-13" (May 2010) running Mountain Lion 10.8.2. The Ethernet cable from the B-box arrives in my office and is plugged into the WAN port of my new Airport Extreme.
From this Airport extreme I have the following setup: (there are 3 ethernet out ports on the Airport Extreme - 5th generation - most recent model)
Ethernet cable #1 plugged into my MBP
Ethernet cable #2 running to Level C where it is plugged into an eMac (Feb 2005)
A USB cable going from the USB Out port on the Apple Extreme to an unpowered USB hub
From the hub, one USB cable to my Canon MP640 Printer/Scanner*
From the hub, one USB cable to a 300 mb LaCie external Hard Drive
Ethernet cable #3 plugged into the ethernet port of my Canon MP630 Printer/Scanner *(Needed because when one attaches a printer/scanner to the Airport Extreme via USB it can only print, not scan, so I configured the scanner portion of the MP640 to run via ethernet…)
WIRELESS: I used Airport Utility to CREATE A WIRELESS NETWORK (not "extend a wireless network") and so I now have these 2 additional wireless network choices for my Macs or iPad: Steve Airport WiFi     and also via the Airport Extreme:   Steve Airport WiFi 5GHz
What I would prefer is to have ONE wireless choice instead of 3. So I am guessing that I could re-setup the Airport Extreme by choosing "Extend a wireless network" (instead of what I did "create a wireless network") so that the SteveBelWiFi is then simply the ONLY wireless choice. BUT how will this work? The B-box is still emitting a signal on level B -- correct? If I "extend" the wireless, I see that I get to choose an existing wireless so I would choose SteveBelWiFi
WELL NOW I'VE GONE AND MESSED-UP EVERYTHING!!!!!!   Before submitting this questions I decided to try to change to "extend a wireless connection" and I chose the      only to get a warning message that this couldn't be done and then a yellow triangle with an "!" inside next to my Airport Extreme. I did a "factory reset" like this:
To perform a factory default reset on the AirPort Extreme:
First remove power from the Extreme.
Using a paperclip or similar object, depress the reset button, and while still depressed plug the Extreme into power.
Keep the reset button depressed until the status light on the Extreme starts flashing rapidly, and then, release the reset button.
BUT NOTHING-- Airport Utility DOES NOT FIND my Airport Extreme - the only way I can now connect to the internet is to plug-in my B-Box ethernet cable directly to my MacBook Pro. Everything else-- gone.
WHY WON'T Airport Utility re-find my Airport Extreme when I do the reset? I let it glow with the amber button for over 10 minutes, - NOTHING.
Really lost, depressed and fully not understanding this now…
Truly need serious HELP here-- I'm almost shut-down…
Thanks anyone,
Best regards,
Steve Schulte
Thursday 10 January 2013

I left-out one thing: Prior to the factory when I was trying to choose "Extend a wireless Network" I of course chose SteveBelWiFi
Regards,
Steve

Airport Extreme & Remote Access for database application

Hi There,
I have spent an entire week of my time between apple, apple consultants and networking experts trying to get a access remotely to a simple database program inside an wireless network. I have read the discussions on remote access thru the AEBS and port mapping.
I'm hoping an user here can help me with a foolproof solution that the 'apple experts' can seem to design?
All that is required to get this program up and running remotely is the ip address of my computer inside my wireless network. I have set that this computer to a static address but since my dsl provider uses dynamic IP's this doesn't seem to work (or it does for about 12 hours until the IP address of my AEBS is changed). Will port mapping work for me or is my only solution an up-charged static IP?
Thanks in advance for any suggestions......the thought of spending another week on this is frightening!

If your ISP is refreshing the dynamic host configuration of the public ip address assigned to the ISP provided router you will need to request a static ip address from your service provider.
The addresses that are used "inside of your network" are private ip addresses. If you are using the (1) public address for your router (APE)(Apple airport extreme) from the ISP what you are trying to do will not work very well since your router (APE) will use the Public IP address to provide access to the public internet for your private network using the private ip addresses you have used to create your subnet and told your router (APE) about. Three private IP address schemes can be used for a private internet. One for each class. Class A 10.x.x.x/8, Class B 172.16.0.0/12 and Class C 192.168.0.0/24. Translated using dynamic NAT (network address translation with overload) making your LAN hosts using private IP addresses to seem as if they are using a public ip address allowing access to the public internet where only public ip addresses can be used.
PAT (port address translation) is what you are trying to accomplish. For PAT you must have a valid public ip address from your ISP and a private address from your network assigned to interesting host. Use the private ip assigned to the interesting host in the port mapping panel of airport admin that you wish to allow access to via the global internet as well as the tcp or udp port number for the traffic to be directed. For example port 5003 for FileMakerPro or port 20 and 21 for ftp. You should also implement security policies to protect your network and hosts.
Since you said that it works for 12 hours you must have the basics set up correctly. All you need now is to get a static ip address assigned to you from your ISP or use a service such as http://www.dyndns.com/
Hope I didn't ramble on too much

Vuze + Airport Extreme BS + Comcast ISP

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