VZ Navigator and GPS Not working in East Texas

My phone and my wifes phone (both TB) are experiencing the gps outage in East Texas.
We live in Henderson, TX which geographically lies between Tyler and Carthage.
I have called Verizon repeatedly with little to no help so far. I have been told by customer support many times that Verizon does not support 3rd party gps apps like Google Maps or My Tracks; however, I'm not able to get VZ Navigator to work either.
After calling customer support and being reminded that they do not provide support for Google maps, the rep asked if I was able to use VZ Navigator. I quickly installed VZ Navigator while trying to communicate the real issues at work in our area of
Texas. Once VZ Navigator was installed, (yes, I agreed to the $10 per month) I opened the app to discover all the same issues. VZ Navigator doesn't get a gps fix. It just says, "Updating location..." and when you try to navigate to any destination from your current location, it says "Getting GPS..." until it returns with an error message. The error message reads "VZ Navigation is having trouble finding your current position. Please try again. (1001)
Once the 2nd level tech verified that I actually installed VZ Navigator and that was not able to make it work, she notated all I had to say about the gps issues and escalated the open ticket to a higher level engineer. She said I should get a call
tomorrow (05-16-2011).
She said the key to getting the issue escalated was VZ Navigator. It's not free. It's a Verizon product. She also stated that I can
stop the service once the issue is resolved. I encourage everyone living in East Texas with this issue to do the same. It's worth a shot!
I will keep everyone informed of my progress (or lack of) as time passes.
If anyone has a solution to the GPS outage in East Texas please post a reply.
Links to other forum discussions about the East Texas GPS outage are found here:
http://forum.xda-developers.com/showthread.php?t=1035665
http://www.droidforums.net/forum/droid-general-discussions/143008-gps-outage-east-texas.html
Please help!

I have always thought this was a GPS issue..  but i only use the free apps..    i complained enough to get 2 months credit for VZ Navigator..   guess what..   it uses the same gps chip in the phone and it doesn't work either.  supprise supprise supprise.
How many weeks does it take?
As for Google updating a database..    in airplane mode, GPS still works...   or used to.. ...   i have done it many times.
Why does Google have to update something that works in airplane mode when all the transmitters in the phone are turned off?  makes no sense at all..
fix your service or credit me something for the services you are not providing till you get them fixed!!!
It's been weeks and weeks and weeks guys..   COME ON!!!!

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