VZ Navigator Data Usage

I am interested in using VZ Navigator, and I read the terms and usage and it says " Additionally, VZ Navigator Maps utilizes a billable data connection which is charged per your data plan."
I am just wondering how much data does this program use? I currently have the 25MB plan and I don't want to be charged a bunch of money for using this program.
Thanks!

You will certainly incur overages using the VZ Navigator with a 25MB data plan. I would imagine that 25MB might be just enough to navigate and download maps for one trip. Map images are data intensive, if you plan to use it, I would switch to the unlimited data plan.

Similar Messages

ITunes to iPod Sync corrupts iPod Music Library - Data Usage Chart Incorrect

Issue 1: Syncing Music Library
Issue 2: Data Usage Sync Displaying Incorrect Data
Conflicting Device: iPod Touch (5th Gen- Model MD717LL/A- 32GB)
Conflicting Device OS: iOS 7.0.4 (11B554a)
Capacity of Device: 28.01 GB
Current (As of February 18, 2014 at 11:30 PM EST) Total Space Used on Device: 19.05 GB
Current (As of February 18, 2014 at 11:30 PM EST) Total Space Available on Device: 8.95 GB
Conflicting Device 2: iTunes for Windows Vista (iTunes 11.1.4.62)
Back Up Config: iCloud
Option(s) selected on iTunes (in iPod Menu):
-Sync with this iPod over Wi-Fi
-Sync Music
     -Entire Music Library
     -Include Music Videos
     -Include Voice Memos
-Sync Movies
-Sync TV Shows
Number of Songs in iTunes Library: 1245
Number of Songs in iPod Library: 1395
Note on Previous Data: This is due to errors with purchased songs from iTunes. I have a downloaded version of the purchased songs with added lyrics as well as a iTunes download for a fresh version of the song (has the cloud icon next to them).
Mutual Step(s) Leading to Issue(s):
- 1 - Open iTunes
Individual Step(s) Leading to Issue 1:
- 2 - Alter, Add, Change, Remove, or Edit any Music in my iTunes library
- 3 - Connect to iPod either via lightning to USB cable or Wi-Fi
- 4 - Click on the "iPod" button on the Navigation Bar
- 5 - Click "Sync" at the bottom of the screen
Individual Step(s) Leading to Issue 2:
Issue: Syncing Music Library
Issue 2: Data Usage Sync Displaying Incorrect Data
Conflicting Device: iPod Touch (5th Gen- Model MD717LL/A- 32GB)
Conflicting Device OS: iOS 7.0.4 (11B554a)
Conflicting Device 2: iTunes for Windows Vista (iTunes 11.1.4.62)
Back Up Config: iCloud
Option(s) selected on iTunes (in iPod Menu):
-Sync with this iPod over Wi-Fi
-Sync Music
     -Entire Music Library
     -Include Music Videos
     -Include Voice Memos
-Sync Movies
-Sync TV Shows
Number of Songs in iTunes Library: 1245
Number of Songs in iPod Library: 1395
Note on Previous Data: This is due to errors with purchased songs from iTunes. I have a downloaded version of the purchased songs with added lyrics as well as a iTunes download for a fresh version of the song (has the cloud icon next to them).
Mutual Step(s) Leading to Issue(s):
- 1 - Open iTunes
Individual Step(s) Leading to Issue 1:
- 2 - Alter, Add, Change, Remove, or Edit any Music in my iTunes library
- 3 - Connect to iPod either via lightning to USB cable or iCloud
- 4 - Click on the "iPod" button on the Navigation Bar
- 5 - Click "Sync" at the bottom of the screen
Individual Step(s) Leading to Issue 2:
- 2 - Connect to iPod either via lightning to USB cable or iCloud
- 3 - Click on the "iPod" button on the Navigation Bar
- 4 - Hover over data usage bar
Description of Issue 1:
-When following steps, sync completes by corrupting all music files on the iPod Touch and not syncing altered/changed/added/removed/edited music with iPod.
-All music is either not shown or greyed out/inaccessible.
-When tapping a seemingly accessible song after sync, song immediately skips to next seemingly playable song. This process repeats until all songs are skipped. After the song is skipped, the song is grayed out/inaccessible. A download circle eventually shows showing the process of downloading the music file again. The file is never downloaded and remains stuck at 0% downloaded.
-Music purchased from iTunes is shown as downloadable and will download properly from iTunes if clicked on
-No known cause
Description of Issue 2:
-When looking at the data usage bar for my iPod Touch the status shows approx. 512 Mbs of data over capacity of the iPod and all data shown is categorizes as "Other"
-No known cause
-Causes Sync to Fail
-No Other Symptoms Seen
Affected Functions with Issue 1:
-Music Playback on iPod Touch
-Playlist Creation on iPod Touch
-Successful Sync Process
Affected Functions with Issue 2:
-Proper and Valid Sync with iPod
Failed Attempted Fixes for Issue 1:
-Restart of iPod
-Restart of iTunes
-Restart of Computer
-Hard Reboot of iPod
-All Combinations of listings above
-Multiple Syncs
-Ejecting iPod-> Removing USB from Port-> Connecting USB to Port again
-Deselecting "Sync over Wi-Fi with this iPod" option-> Clicking "Apply"
-Trying all of the above with and without the Music app running (including in the background).
Failed Attempted Fixes for Issue 2:
-Restart of iPod
-Restart of iTunes
-Restart of Computer
-Hard Reboot of iPod
-All Combinations of listings above
-Multiple Syncs
-Ejecting iPod-> Removing USB from Port-> Connecting USB to Port again
-Deselecting "Sync over Wi-Fi with this iPod" option-> Clicking "Apply"
Successful Attempted Fixes for Issue 1:
- 1 - Open iTunes
- 2 - Connect to iPod either via lightning to USB cable or iCloud
- 3 - Click on the "iPod" button on the Navigation Bar
- 4 - Navigate to the "Music" Tab on the Navigation Bar
- 5 - Deselect "Sync Music"
- 6 - When pop-up comes up click "Remove"
- 7 - Click "Sync"
- 8 - Wait for Sync to Finish
- 9 - Reboot iPod
- 10 - Reselect "Sync Music"
- 11 - Click Sync
- 12 - Wait for Sync to Finish
Successful Attempted Fixes for Issue 2: N/A
Unattempted Known Fixes for Issue 1:
-iTunes Match (I do not want to pay extra for this service)
Unattempted Known Fixes for Issue 2:
N/A
Annoyances of Issue 1:
-Having to delete all songs and redownload all songs onto iPod, it's very time consuming and frustrating due to the fact this doesn't always work.
-Having every song I bought on iTunes show twice- one downloaded with lyrics and one not downloaded without lyrics.
Annoyances of Issue 2: Disrupts the iPod Sync process (does not let it complete or even start- no error messages occur though) and I am unable to see the proper state of my iPod.
After Effects for Issue 1: A copy of any song purchased off of the iTunes Store is
After Effects for Issue 2: N/A
Occurrence Rate of Issue 1: Every Sync
Occurrence Rate of Issue 2: Occasionally during sync or daily iPod status check.
Origin Date of Issue 1: January 1, 2014 was the first noticed occurrence of this.
Origin Date of Issue 2: January 1, 2014 was the first noticed occurrence of this.
Note: If there is anything else needed please tell me- I would like to find a better solution or have this turned in as a bug. Thank you for your help!

Were you ever able to solve this problem? If so,
how? If not, did you see the same slowness copying
the files in Windows Explorer from the NAS to the
iPod?
No I wasn't. To be honest I have essentially given up as even if I can fix it, disk space is cheaper than life is long!
Using the NAS in general is no problem. In fact, once iTunes got beyond the initial working out of what needed to be removed from and copied to the iPod, having all my MP3s on the NAS and copying direct to the iPod was no issue.
Following some sage (and frankly scary!) advice at ilounge (http://forums.ilounge.com/showthread.php?t=163611), I've decided to keep two copies of my MP3s. The fact that my fiendish NAS plan has failed is hurting more than the not-all-that-traumatic reality of duplicating 140GB of files if truth be told!

999-999-9999 & data usage when phone sitting on table untouched

Hi,
I understand this has been asked before and I know they are supposed to be blocked calls or as Verizon told me "numbers from other carriers who don't supply the information". I am still at odds with this because I have 4 of these calls showing up under current usage and only one of them is an incoming and I do remember receiving and answering a call that said it was "restricted" so 1 out of the 4 is not an issue.
I have never in my life dialed "*69" to block my number on a phone, neither on my cell phone or home phone when I had one. I remember now that you could do it but I didn't even know what you had to dial to do that until someone told me when this came up. The other three all have numbers in the "Description" column so they don't list a city like my other outgoing calls.
Also, 2 of these were in the 4 AM hour...wouldn't I remember making a phone call at 4 AM, especially if I had to dial *69 before the number? And also, these three that appear to be "outgoing" are NOT listed in my phone's history of phone calls made. And no one had access to my phone but me. No one. Anyone have any idea what these could be?
And also, although this may need to be on another board...data charges coming in the wee hours of the morning, like between 12-1 AM and 4-6 AM and I have not touched my phone. And I have no alerts set, except I have occasionally gotten a "you have new content" but have not found what this is talking about either. And I had a data usage show last night at 12:29 AM and I remembering checking the time at 4:07 AM and there was no notification on my phone. Totally stumped over this too. Any help or idea's appreciated!
Verizon told me yesterday the data issue sounded like either my VZ Navigator or Social Beat. I believe I signed into Social Beat one time but if I go to "Social Beat" it will say "no account" listed by all three icons.

It sounds to me like someone put spyware on your phone. Maybe you have a crazy ex or your bf doesn't trust you. idk but that's what it seems like to me. Does your phone ever just light up when it's just sitting there and nobody is touching it.

IPhone 5 unexpected data usage-AT&T

My data usage is unexpected very high for the past couple of months. I increased my data plan from 200mb to 300mb because my data usage was unexpectedly increasing. I'm 5 days into my billing cycle and i'm already 20% into my data plan. The only things I've done are read news articles online, pulled emails, and used iMessage. No online music or videos. I also made sure my background apps were closed out, and I even rebooted. Has anyone experienced the same issue? How did you resolve this issue?

Have you used Siri a lot or any navigation apps?

Check 3G data usage for previous months?

Where do I go to check my 3G iPad2 data usage for previous months?
I look in the Settings / Cellular Data / View Account - but only see the current month.
I tried to create a My Verizon account on the verizon wireless web site using my iPad phone number but I get the error "We're sorry, but at this time you cannot register your account for My Verizon. Please access your account information on your device."
I installed the "My Verizon" app for ipad from the App Store but I get "System under maintenance. Please Try again." all the time.
Is there someplace else I can see previous months data usage? I would like to get a sense how much I have used in the past.
Thanks
Joe

Dear AdamE+VZW and AntoniioC_VZW
Have you actually tried the advice you gave? I'm 6 days into my billing cycle. The furthest back I am able to see data traffic is 6 days.
The specific navigation path "View Bill --> I Want To... --> Month ---> Usage Details --> Data" does not currently exist.
As far as I can tell, AdamE's claim that "You can easily see the past six months of data usage on our website " is untrue.
The report generated by the "Account Analysis" is plainly false as well. It reports that both of my data phones used exactly 1024.00 MB in February, March, and April. (sic: 2 decimal points!!). That is an exceedingly unlikely coincidence, and flatly contradicts the current month summary which reports that one of my phones has used only 23 MB, and the other line even less. The "Account Analysis" has a bug so serious as to render its data traffic output absolutely useless. Since it is providing false output, it should be removed from the site until it can be fixed to generate accurate reports.
I can't even find a way to see my prior month's summary bill, though I can't be sure it is unavailable since the site is large. But I can say that when a customer spends 15 minutes clicking around a site trying to find their prior month's bill (not merely the bill's dollar amount, but the bill's usage summary) and fails, the site navigation should be improved!!

Charged for Data usage I didn't use

I have been experiencing extreme amounts of data usage for the last two months. I just checked my usage 6 days into the billing cycle and I am already at a gigabyte. I have not changed usage habits since I have had this phone. I have a Samsung Galaxy 4G phone, I do not download pictures, music, or video. I usually get 10-20 emails a day and use the navigator occasionally. I do not use a mobile hotspot and use WIFI in my home. I have contacted Verizon about this and they were no help. I noticed on the community forum that many people are experiencing the same problem. My wife and I each have phones with Verizon and a Verizon home phone all of which are on expired contracts. We have done all the things recommended by the forum and I now wonder if this is a ploy by Verizon to get us to up the data on our plan. Is it possible someone can hi-jack the data from a cell phone? If I don't get this resolved I will be looking for another provider soon.

No there is no secret ploy by Verizon. Please people enough with the conspiracy theories. Explain how come we never have these issues? We have 5 lines on a 6 GB data plan. That's far below the 10 GB the website recommends. The most data we've used in a month in 2.5 GB. Now if Verizon had this plot to secret up people's data to get them to get higher data plans they are sure doing a lousy job if it on my lines. Am I on Verizon's "do not scam " list or something?
You may think you have everything set right but obviously you don't. Most of the issues here are with iPhones because Apple stupidly set every to use mobile data as the default and in fact makes it where some apps ONLY work on mobile data. Some apps have background data that use mobile data and do it constantly. I suspect it's your e-mail app. Assuming your phone is a Galaxy S4( you don't really make that clear ) Go to Settings them press Mobile Data set the data usage cycle to the dates that your billing period is and it should tell you EXACTLY which apps are using data during your billing cycle. Then you can press the app and it will tell you how much foreground and background data that app is using.

What causes cellular data usage to decrease if last reset has not changed? I reset every pay period cuz I do not have unlimited and was showing 125 mb sent/1.2g received. Now showing 98mb sent/980mb received. Last reset still shows same

I reset my cellular data usage every month at the beginning of my billing period so that I can keep track of how much data I am using thru out the month. I do not have the unlimited data plan and have gone over a few times. It's usually the last couple days of my billing cycle and I am charged $10 for an extra gig which I barely use 10% of before my usage is restarted for new billing cycle. FYI, they do not carry the remainder of the unused gig that you purchase for $10 which I disagree with. But have accepted. Lol Moving on.
I have two questions. One possibly being answered by the other. 1. Is cellular data used when I sync to iTunes on my home computer to load songs onto my iPhone from my iTunes library(songs that already exist)? 2. What causes the cellular data usage readings in iPhone settings/general/usage/cellular usage to decrease if my last reset has not changed? It is close to end of my billing cycle and I have been keeping close eye. Earlier today it read around 180mb sent/1.2gb received. Now it reads 90mb sent/980 mb recieved. My last reset date reads the same as before. I don't know if my sync and music management had anything to do with the decrease but i didn't notice the decrease until after I had connected to iTunes and loaded music. I should also mention that a 700mb app automatically loaded itself to my phone during the sync process. Is cellular data used at all during any kind of sync /iPhone/iTunes management? Is the cellular data usage reading under iPhone settings a reliable source to keep track of monthly data usage? Guess turned out to be more than two questions but all related. Thanks in advance for any help you can offer me. It is information I find valuable. Sorry for the book long question.

Is cellular data used at all during any kind of sync /iPhone/iTunes management? Is the cellular data usage reading under iPhone settings a reliable source to keep track of monthly data usage?
1) No.
2) It does provide an estimated usage, but it's not accurate. For accurate determination, you should check the remaining/used MBs from the carrier (most of the carriers provide this service for free).

Why do I have mysterious cellular data usage (Verizon) every 6 hours on all 3 of my iphone 5's?

I have recently uncovered mysterious cellular usage on three different iPhones. I am a Verizon customer and discovered this by examining the cellular data use logs. What I found are a long series of mysterious data usage logs. I have visited the Genius Bar at my local Apple Store 3 times now to log notes and discuss the issue. It is being escalated.
The characterstics are as follows:
All my family phones have the appropriate IOS and hardware updates (verified by the GeniusBar at my local Apple Store).
This is occuring across three phones, which happen to all be iphone 5. Two are 5 and the other a new 5s. We do have one iphone 4 in the family but the issue (so far as I can tell), is not happening on it.
One iphone 5 has IOS 7, the other IOS 6. The new 5s has of course IOS 7.
Mysterious data use happens even while connected to wifi.
Each mysterious data use log entry is exactly 6 hours apart. For example: 2:18 AM, 8:18 AM, 2:18 PM, 8:18 PM, 2:18 AM ... etc. It cycles AM and PM, same times, for a day to many days until some condition causes it to change (evolve).
The times evolve. One day it could be cycling through at one time series, then it changes to another time sequence and continues until the next condition.
The data usage is anywhere from a few K to many MB. The largest I've seen is over 100 MB.
The logs clearly show these usages are not due to human interaction. It is a program.
If cellular connection is used frequently (by the owner), the pattern is hard to pick out. Luckily, my family member is very good about only using wifi whenever possible, so these mysterious use patterns are easy to pick out.
Verizon allows access to 90 days worth of data logs, so I downloaded and analyzed them. This has been happening for at least 90 days. I have found 298 instances of mysterious use out of 500 total connections to cellular. A total of 3.5 GB of mysterious cellular data has been recorded as used in that 90 days by this phone alone. Only .6 GB of the total cellular data use is legitimate, meaning by the person.
This issue is occuring across three different phones. Two are iPhone 5, and the third is a recently purchased iPhone 5s. The 5s I have not touched beyone the basic startup. I have left it alone on a desk for 3 days, and looking at the logs, the mysterious data use in the same pattern is occuring.
So ... I am speaking to both sides, Verizon and Apple to get answers. Verizon puts their wall up at data usage. It doesn't matter how it is being used, you simply need to pay for it. Yes, the evidence I have gathered is getting closer to someting on Verizon's end.
Before pressing in that direction, I am hoping someone reading this may recognize this issue as a possible iPhone 5 issue ... OR ... you, right now, go look at your data usage logs available through your carrier's web account, and see if you can pick out a pattern of mysterious use. Look especially at the early morning instances when you are most likely sleeping.
I am hoping this is a simple issue that has a quick resolution. I'm looking for the "ooohhh, I see that now ..." But I am starting to think this might be much bigger, but the fact is, most customers rarely or never look at their data usage details, much less discover mysterious use patterns.
The final interesting (maybe frightening part) thing about all this is that I discovered while talking to Verizon ... they do not divulge which direction the data is going. This goes for any use, mysterious or legitimate. Is cellular data coming to your phone, or leaving it? Is something pulling data from your phone? We know that it is possible to build malware apps, but the catch with my issue is that it is also happening on a brand new iphone 5s with nothing downloaded to it.
Thanks for your time

Thanks for the replies. It took a while not hearing anything so thought I was alone. I have done many of the suggestions already. The key here is that it occurs on both phones with apps, and phones still packaged in a box.
A Genius Bar supervisor also checked his Verizon data usage log and found the same 6 hour incremental use. Suprisingly, he did not express much intrigue over that. Maybe he did, but did not show it.
I think the 6 hour incremental usage is the main issue here. I spoke with Verizon (again) and they confirmed that all they do is log exactly when the phone connected to the tower and used data. The time it records is when the usage started. I also found out that the time recorded is GMT.
What is using data, unsolicited, every 6 hours?
Why does it change?
Why does it only happen on the iPhone 5 series and not the 4?
Since no one from Apple seems to be chiming in on this, and I have not received the promised calls from Apple tech support that the Genius Bar staff said I was suppose to receive, it is starting to feel like something is being swept under the rug.
I woke up the other day with another thought ... What application would use such large amounts of data? Well ... music, video, sound and pictures of course. Well ... what would someone set automatically that is of any use to them? hmmm ... video, pictures, sound. Is the iPhone 5 succeptible to snooping? Can an app be buried in the IOS that automatically turns on video and sound recording, and send it somewhere ... every 6 hours? Chilling. I noted that the smallest data usage is during the night when nothing is going on, then it peaks during the day. The Genius Bar tech and I looked at each other when I drew this sine wave graph on the log print outs during an appointment ...

ICloud sync and data usage

After upgrading my ATT iPhone 4 to iOS5, I thought I would try out iCloud. I read somewhere, that it only syncs when it is connected to a powersource, and maybe I read that wrong, but I interpret it to mean when I am connected to either a power outlet or my computer using the cable. In otherwords, it wouldn't sync while I was out and about, away from my wireless home network, using the 3G network.
Is this not correct?
Because 2 days ago I racked up 80 MB of my data plan (not iCloud storage) while I slept at home, where I have a wireless network. I found this out by getting a text warning from ATT the next day, that I was close to using up my alloted 200MB data usage. I checked out my account online, and sure enough the 80MB transferred in the middle of the night. I didn't notice the "documents and data" setting was turned on so it looks like my apps updated while my phone was in sleep mode. Is there anything else it could be? I have everything iCloud turned off now and wondering if there is something I should know about to avoid wasting my data usage?

elko wrote:
After upgrading my ATT iPhone 4 to iOS5, I thought I would try out iCloud. I read somewhere, that it only syncs when it is connected to a powersource, and maybe I read that wrong, but I interpret it to mean when I am connected to either a power outlet or my computer using the cable. In otherwords, it wouldn't sync while I was out and about, away from my wireless home network, using the 3G network.
Is this not correct?
Because 2 days ago I racked up 80 MB of my data plan (not iCloud storage) while I slept at home, where I have a wireless network. I found this out by getting a text warning from ATT the next day, that I was close to using up my alloted 200MB data usage. I checked out my account online, and sure enough the 80MB transferred in the middle of the night. I didn't notice the "documents and data" setting was turned on so it looks like my apps updated while my phone was in sleep mode. Is there anything else it could be? I have everything iCloud turned off now and wondering if there is something I should know about to avoid wasting my data usage?
I think possibly you are thinking about wireless sync of iTunes. That can be set to happen when you connect to a charger etc, but that is not the same thing as you are descrbing with iCloud.

Unexplained Verizon Data Usage on Iphone 5s

I have data usage charges showing up on my Iphone 5s every day at 5:40am Eastern time. The problem is that my phone is not being used at that time of day and is always connected to WiFi while I am home. The data usage has been very large, from 60mb all the way up to 100mb. I see that others have posted similar concerns so I'm throwing my voice in here saying that this is not our imagination, it is happening and killing out data usage.
Here is a screen grab of my data usage. As you can see, every day at 5:40am, there is a large spike in usage. My phone is not in use at that time:
There must be an explanation and resolution for this.

Hi KingPumpkin,
We always want your charges to be accurate! Smartphones are now able to tell you what applications are using your data. Please go to cellular>use cellualr data for>and this list tells you what data was billed to your cellular data. You could screen shot this list when your done using the phone in the evening. Then compare the screenshot in the morning to see what application data has changed. Data overages can sometime be billed in delay. Your device is set to pick up the strongest signal on the device, so if the Wi-fi server is weak or reboots at 5:40am every morning, then the device will quickly switch to back the Verizon Wireless network until the Wi-fi server comes back up. You could also eliminate these charges by turning off the cellular data every night since the device is connected to Wi-fi.
Thanks,
PamelaF_VZW
Tweet us @vzwsupport

My iPhone 5s has no visual voicemail or regular voicemail and data usage is off the charts....

Okay so problem number 1 with my new iPhone 5s is data usage has spiked tremendously. I don't know why this is as for the last 2 years I have had an iPhone 4 and barely ever used 1GB a month. Now with my 2GB allowance I reached 90% used midway through the month. I have turned off the LTE and now have turned off cellular data completely and am only using wifi. I don't understand why my data usage has been so high this month since I am using my phone the same way. Is it the LTE?
My second problem is my phone has no voicemail. It tells me visual voicemail is unavailable and to call my voicemail. Except when I call my voicemail it asks me for a password. I have had my phone number for over 5 years and never had a password and now I can't get into my voicemail. I tried resetting the Network settings, that did not work. I have left my self voicemails and no notification even shows up. I called *86 to create a voicemail and it asks for a password which I never made.
I am EXTREMELY angry with Verizon's service at this point. I can not use my data until next month, and now I can't even receive voicemail messages. If someone could please tell me what is going on I would be appreciative.

To answer your first question, the answer is yes, it is the LTE. Your iPhone 4 could only connect to 3G and so therefore unable to transfer data as quickly as 4G on the 5s. So then you end up using more data than you have before.
And your second question. I am not sure as to why it's asking for a password if it never was before. You can reset your voicemail password if you log into your MyVerizon account. Hope that helps

Mysterious Data Usage

Hello,
My wife owns an HTC Thunderbolt. We are experiencing mysterious data usage.
The data log shows data usage during hours and at times when the phone is not being used. We have tried closing all apps and resetting the phone.
Still, these nickel and dime data used entries are adding up fast and bring us to the brink of our our plan which we have already extended.
We do not stream video, we do not listen to Pandora.... The phone is used strictly for texts, emails, and phone calls.
Any advice? Thank you for your help.

Same here - very similar.Times are close but not like yours.
I've deleted the email accounts and re-added them to see if there was a looping email send issue that I've read about.
Funny though, when I review the data use on the phone, "photo" is the app indicating using the most data. So I've turned off and uninstalled everything I can think is tied to that.

Question regarding roaming and data usage

I am currently out of my main country of service, and as such I have a question regarding roaming and data usage.
I am told that the airplane mode is sufficient from keeping the phone off from roaming, but does this apply to any background data usage for applications and such?
If the phone is in airplane mode, are all use of the phone including wifi and application use through the wifi outside of all extra charges from roaming?

Ann154 wrote:
If you are getting charged to use the wifi, then it is possible. Otherwise no
Just to elaborate here, Ann154 is referring to access charges for wifi, which is nothing to do with Verizon, so if you are using it in a plane, hotel, an internet cafe etc that charges for Wifi rather than being free . Verizon does not charge you (or indeed know about!) wifi usage, or any other usage that is not on their cellular network (such as using a foreign SIM for example in global phones) So these charges, if any, will not show up on the verizon bill app. Having it in airplane mode prevents all cellular data traffic so you should be fine

Disabling data usage on Elipsis Tablet does not turn of Data Usage

Yesterday purchased 3 tablets for my kids. First thing I did when I got home was add home wifi and disable data usage. Ridicoulous but this does not disable data usage. Tablet used 4gb of data before I realized what was going on, all the while connected to home Wifi, like the data connectio took precedence. This is a major flaw of this tablet. Called Customer Service, waiting for a mgr to call back. Unfortunatly waiting on hold for over 45min without getting to tech support but in the end the only way to turn off data apparently (or at least I found) was to put in Airplane mode. This is not right!
Even support forum states this is the way to enable/disable data. I feel dooped!

I'm sorry you waited so long trying to get through to Tech Support dm805. I know being able to disable Mobile Data is important to keep usage under control. As Ann154 mentioned, you are able to turn off Mobile Data in Settings. You can go to Settings> Data Usage> Select Mobile Data (at top right hand side), and it will turn off. You can also go to Settings> More> Mobile Networks> Uncheck Data Enabled.
I hope this helps.
Thank you,
VanessaS_VZW
Follow us on Twitter @VZWSupport

Why am I being charged data usage during the times my phone is not being used?

I got a notice on my phone that my number has used all of its allowed data usage for the month. I looked at my current usage and seen that I was being charged for data usage during the times that I am not using my phone. I figured it up and it adds up to be more than the amount that you say I am over. Explain please.

Ok, what all should I turn off on my 5s and I should get any additional fees waived. I just got this new phone about a week before Thanksgiving and never got a notice till it was full. I have never went over before. I also have never been told that I could be charged data even if I am not using my phone and I should make these changes to prevent this.
Also, the phone was 2 days late getting to me. So in addition to any additional fees that I may occur from the overage I should get a credit for the delay in my phone being sent. Oh, and it probably would have been longer had I not called to see where it was at, which the guy that helped me put in the order and was to follow up the next day with a phone call to let me know what the status was and never did.

VZ Navigator Data Usage

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