VZ won't start service for 7 days on a self install

Hoping someone can offer advice. I scheduled a self installation for a move online. I had fios st my old address, the new house is also wired for fios. VZ is telling me they can't start service at the new address until a tech visits the house.
I don't need a tech, I moved all of the equipment with me. I'm comfortable hooking it up myself. I only need VZ to flip the switch to provision service.
I've spoken with several customer service reps and managers and they tell me they can't do any thing for me without a technician on-site. The next available appointment is 9 days from now.
Cell service is not fantastic inside the house and I'm not comfortable leaving my wife and infant alone without a telephone. Any advice is greatly appreciated. Thank you!
Solved!
Go to Solution.

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.

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            WAIT_HINT          : 0x0
    C:\Users\CMMAdmin>
    As the EXIT CODE is 31 ( A device attached to the system is not functioning), I have checked device manager and made sure there is no yellow warning shown against any hardware device. Further I am not sure how to proceed and debug this issue.
    Please let me know if you have any suggestion on how debug this issue further.
    Thanks
    -Poopesh

    Hey,
    I had this same problem running MS Server 2008 R2 and server log is as follow:
    name     : Services for Network File System
    state    : Changed
    rank     : 2
    sync tech: CBS
    ant.     : empty
    pred.    : File Services
    provider : FileServerRoleProvider
    5676: 2014-01-14 14:08:57.474 [Sync]                      Calling sync provider of Services for Network File System ...
    5676: 2014-01-14 14:08:57.521 [FileServer]                Sync:: guest: 'Services for Network File System', guest deleted?: False
    5676: 2014-01-14 14:08:57.536 [FileServer]                Begin installation of 'Services for Network File System'...
    5676: 2014-01-14 14:08:57.536 [FileServer]                Install: Guest: 'Services for Network File System', updateElement: 'ServicesForNFS-ServerAndClient;ClientForNFS-Infrastructure;NFS-Administration;ServerForNFS-Infrastructure'
    5676: 2014-01-14 14:08:57.536 [FileServer]                Installation queued for 'Services for Network File System'.
    5676: 2014-01-14 14:08:57.536 [CBS]                       installing 'ServicesForNFS-ServerAndClient ClientForNFS-Infrastructure NFS-Administration
    ServerForNFS-Infrastructure ' ...
    5676: 2014-01-14 14:09:00.173 [CBS]                       ...parents that will be auto-installed: '<none>'
    5676: 2014-01-14 14:09:00.173 [CBS]                       ...default children to turn-off: '<none>'
    5676: 2014-01-14 14:09:00.204 [CBS]                       ...current state of 'ServicesForNFS-ServerAndClient': p: Staged, a: Staged, s: UninstallRequested
    5676: 2014-01-14 14:09:00.204 [CBS]                       ...setting state of 'ServicesForNFS-ServerAndClient' to 'InstallRequested'
    5676: 2014-01-14 14:09:00.235 [CBS]                       ...current state of 'ClientForNFS-Infrastructure': p: Staged, a: Staged, s: UninstallRequested
    5676: 2014-01-14 14:09:00.235 [CBS]                       ...setting state of 'ClientForNFS-Infrastructure' to 'InstallRequested'
    5676: 2014-01-14 14:09:00.266 [CBS]                       ...current state of 'NFS-Administration': p: Staged, a: Staged, s: UninstallRequested
    5676: 2014-01-14 14:09:00.266 [CBS]                       ...setting state of 'NFS-Administration' to 'InstallRequested'
    5676: 2014-01-14 14:09:00.282 [CBS]                       ...current state of 'ServerForNFS-Infrastructure': p: Staged, a: Staged, s: UninstallRequested
    5676: 2014-01-14 14:09:00.282 [CBS]                       ...setting state of 'ServerForNFS-Infrastructure' to 'InstallRequested'
    5676: 2014-01-14 14:09:00.313 [CBS]                       ...'ServicesForNFS-ServerAndClient' : applicability: Applicable
    5676: 2014-01-14 14:09:00.360 [CBS]                       ...'ClientForNFS-Infrastructure' : applicability: Applicable
    5676: 2014-01-14 14:09:00.422 [CBS]                       ...'NFS-Administration' : applicability: Applicable
    5676: 2014-01-14 14:09:00.469 [CBS]                       ...'ServerForNFS-Infrastructure' : applicability: Applicable
    5676: 2014-01-14 14:09:01.624 [CbsUIHandler]              Initiate:
    5676: 2014-01-14 14:09:01.624 [InstallationProgressPage]  Installing...
    5676: 2014-01-14 14:09:35.117 [CbsUIHandler]              Error: -2147021879 :
    5676: 2014-01-14 14:09:35.117 [CbsUIHandler]              Terminate:
    5676: 2014-01-14 14:09:41.170 [InstallationProgressPage]  Verifying installation...
    5676: 2014-01-14 14:09:41.264 [CBS]                       ...done installing 'ServicesForNFS-ServerAndClient ClientForNFS-Infrastructure NFS-Administration
    ServerForNFS-Infrastructure '. Status: -2147021879 (80070bc9)
    5676: 2014-01-14 14:09:41.279 [FileServer]                Skipped configuration of 'Services for Network File System' because install operation failed.
    5676: 2014-01-14 14:09:41.279 [Provider]                 
    [STAT] ---- CBS Session Consolidation -----
    [STAT] For
              'Services for Network File System'[STAT] installation(s) took '43.7368586' second(s) total.
    [STAT] Configuration(s) took '0.0062843' second(s) total.
    [STAT] Total time: '43.7431429' second(s).
    5676: 2014-01-14 14:09:41.279 [Provider] Error (Id=0) Sync Result - Success: False, RebootRequired: True, Id: 105
    5676: 2014-01-14 14:09:41.279 [Provider] Error (Id=0) Sync Message - OperationKind: Install, MessageType: Error, MessageCode: -2147021879, Message: <null>, AdditionalMessage: The requested operation failed. A system reboot is required to roll back changes
    made
    5676: 2014-01-14 14:09:41.279 [InstallationProgressPage]  Sync operation completed
    5676: 2014-01-14 14:09:41.279 [InstallationProgressPage]  Performing post install/uninstall discovery...
    5676: 2014-01-14 14:09:41.295 [Provider]                  C:\windows\system32\ServerManager\Cache\CbsUpdateState.bin does not exist.
    5676: 2014-01-14 14:09:41.295 [CBS]                       IsCacheStillGood: False.
    5676: 2014-01-14 14:09:43.900 [CBS]                       >>>GetUpdateInfo--------------------------------------------------
    5676: 2014-01-14 14:09:57.394 [CBS] Error (Id=0) Function: 'ReadUpdateInfo()->Update_GetInstallState' failed: 80070bc9 (-2147021879)
    5676: 2014-01-14 14:09:57.410 [CBS]                       <<<GetUpdateInfo--------------------------------------------------
    5676: 2014-01-14 14:09:57.488 [DISCOVERY]                 hr: -2147021879 -> reboot required.
    5676: 2014-01-14 14:09:57.613 [InstallationProgressPage]  About to load finish page...
    5676: 2014-01-14 14:09:57.628 [InstallationFinishPage]    Loading finish page
    5676: 2014-01-14 14:09:57.644 [InstallationFinishPage]    Finish page loaded
    My solution was to run netstat -ano to identify what process was running on port TCP/UDP :111, then with the command tasklist I got PID matching with the task name. Once identified I stopped the process, rebooted and installed
    the NFS service. On top of that, before installing NFS services I disabled firewall and antivirus. It worked fine for me. I hope this will be usefull for you. By the way, don't forget to enable all process back!
    Have a good one!

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