VZAccess Manager Still Running

Hi All,
I have a Pantech USB modem through Verizon and lately VZAccess Manager (VZA M) has been giving my laptop a fit.  When VZA M closes, it takes about one to three minutes to close and if I try to start a new session without restarting my laptop I get the VZA M "is still running" error message.  I'm trying to keep an open mind about this inconvenience but our usage (the modem is also shared with a desktop which, fortunately, doesn't appear to have this problem) is above average this month already.  I hate to have the 5GB quota eaten up by opening e-mail and project tabs when I don't have to!
Theories:  my laptop has recently been in for repairs and there may be some sort of residual network left over that's causing VZA M issues...perhaps trying to run while the access manager is trying to close?  I recall reading that VZA M doesn't do well with VPN's and I'm curious if that could be the problem.  Both of the computers have also been recently outfitted with Kaspersky 2011 anti-virus software and I wonder if that could also be a factor since it scans in realtime with the internet.  I've tried pausing the sweep while running VZA M but that doesn't seem to make a difference.
Any ideas would be very, very much appreciated!

Thanks Kimberly_Nicole (and Natavia)!  Re-installation seemed to do the trick. 
I made certain everything was working properly via Control Panel and then downloaded the newest version of VZAccess Manager from VZAM.  I uninstalled my old version, restarted (just to be safe) and then installed the newest version.  I believe the directions indicated that reinstallation could take place with the CD...but since the CD had picked up an enormous gash somewhere along the line I decided to download the newest version since, either way, I expected to have to download expensive updates.   
And yes, I never encountered the VZA M "is still running" problem prior to the repairs.  I'm thinking that one of the drivers or incidental files was deleted or corrupted during the experience.  Re-installation did the trick! 
Again, huge thanks to Kimberly and Natavia! 

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