VZW sucks, after overcharging me for four months they issued a credit and then charged me for that credit the following month and 2 cost service reps and one supv can't figure out why...THEY SUCK
Does anyone else find it odd VZW starts every conversation with the standard "this call may be recorded" line, but if you imply you are recording them, they freak out and go silent. It's amazing they never want to stand by what they say. I was overcharged and basically screwed for four months, they then issues me a credit and then CHARGED me for that credit the following month. I explained it in their second grade terms so they could understand and still NO ONE gets it.
RIDICULOUS
Grothka wrote:
First, can you elaborate a bit on what the concern with the credits are? It is really hard to give advice about the scenario without really knowing what is happening. #2: I don't find it odd at all that vzw wants to record their calls but not have customers record them. In fact I can't imagine that any medium-large company (or many small companies either) would be comfortable with their rep's being recorded seeing as they could make mistakes or just decide to not be appropriate. VZW records their calls for 'quality and training purposes.' Meaning that they are doing it in an attempt to improve their customer service internally, and if it means that they can go back and listen to a call to see if a rep made a mistake then that is just gravy. In most cases if a call is listened to and it's found that the rep did lie or make a mistake it will be corrected and handled internall. If, however, a customer records a call there is a pretty good chance that they will blast it all over the world and damage vzw's reputation... this is a problem if vzw would have fixed the issue anyways once they had a chance to listen to the call.
Thats interesting. Sounds like a fairy tale but interesting.
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[svn] 819: Can't figure out why this broke the build, but reverting it for further investigation
Revision: 819
Author: [email protected]
Date: 2008-03-14 13:51:51 -0700 (Fri, 14 Mar 2008)
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Can't figure out why this broke the build, but reverting it for further investigation
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Author: [email protected]
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ShawnWell, one extreme that I eventually had to go to was inserting a new row with only the primary keys, which were numerical columns, while just setting the strings to empty values.
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for ( int i=1; i<length; i++ ) {
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This is exactly what I meant when I said don't look too closely or you might wind up distrusting this technology you are working with on a day to day basis. Frankly, the more I work with technology the more I realize that I, for example, will never use my credit card over the web (particularly with .NET in the picture). I am sure you can find another way to get to the results you want if you think about it creatively. I got my project done. I just didn't get there in the way I had expected I would. Maybe that's not even a bad thing, even though it can be extremely frustrating at times. When we look at all the disclaimers that come with software these days, or look at faster and faster computers that just run slower and slower, maybe we shouldn't expect so much from technology. At least Java allows you to write your own logic and often work around these impediments ...which is still alot better than being stuck with .COM libraries that force you to abandon a project half way through when you find out the library fails to live up to its claims in the reference manual.
Sorry your project is on hold at the moment. If no one else answers, start a new thread that asks your question again, and I will butt out. Maybe there is someone who has found out what causes this issue. After all, I can only speak from my own experiences ...and I am far from being an authority on any issue surrounding technology. Good luck, and don't give up. I am sure there is a way to get where you want to go.
After saying all that, I realize kev wrote a response while I was composing this one. As he implores, yes ...do be certain you have eliminated all the obvious possibilities before you adventure into any painfull work-arounds. Really, I wish you all the best of luck.
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