W2371d unable to power off, locked out

When pressing the power button reads "Power Button Lock-out" and will not turn off monitor
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Hello @CocoJoe,
I understand that you are getting a 'Power Button Lock-out' error when you push the power button on your HP W2371d 23-inch Diagonal LED Backlit Monitor.I am providing you with some steps you can try below:
Step 1. Hold the power button down for 30 seconds
Step 2. Unplug the power cord from the back of the monitor and the wall
Step 3. Hold the power button down for at least one minute
Step 4. Plug the power cord back into the monitor and then into the wall outlet (not a power bar or surge protector)
Step 5. Press the Menu button on the monitor
Step 6. Navigate to the Factory Reset option and select it
Step 7. Try different cables between your computer and monitor.
If the above steps did not resolve your issue you can try the monitor on a computer or other device to see if the issue persists. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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    Thank you for posting on the HP Forums. Have a great day!
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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