W520 3DSMax Crash

I have had a few w520's already and never experienced this problem.
I installed max 2013 design with Vray on my w520 16gig quaddro 2000.
It has worked fine for months. Now after a few months it is starting to crash. It will open as long as nitrous is not selected and will work fine on open GL but will crash when a project with VRay is opened and sometimes will crash my computer. The viewports will turn black and thats it. I feel it could be a driver problem. I have sent reports to Autodesk ect. Before I get on the horn I wanted to see if anyone else has experienced this problem.  These crashes started only recently. 
So to sumarize 
Max with 2013 running on nitrous will not open and will crash max, sometimes even crashing my computer.
Open GL opens and runs fine but max crashes when vray files are opened.
This only started happening recently and max/vray ran fine leading me to guesse it is some kind of driver issue.
Is there any insite to help me get my workhorse back in the game?
Lenovo W520 Quad Core I7 @2.2 Ghz 16.GB Windows 7 Quadro 2000m
Solved!
Go to Solution.

Think back carefully and think of any new software or drivers that you installed right before the crash started happening. Most likely either a driver was updated or a new software was installed that is causing the conflict. I would try updating the BIOS to 1.39 and installing the latest display drivers then reinstalling 3DMax.
This should fix your issue if it's a software issue. Otherwise, could be anything from bad RAM to problems with your harddrive. Try running a RAM check and a hard-drive scan to see if they could be the cause.
This doesn't sound like an overheating issue

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  • Indesign CS5 crashing public.dll when copying pages from one document to another

    Hello,
    I have several Lenovo W520 (Core i7-2720, 8GB ram, Quadro 1000M) and a couple Dell M6500 (Core i7, 4GB ram, Quadro FX 2800M) all running Windows 7 Pro x64, the latest video drivers and Adobe CS5, including Indesign 7.0.4.  We have several different Indesign docs that for the purpose of interactive Table of Contents, are copying pages from one to another to end up with one master document.  On the majority of the documents, copying as few as one page to another doc crashes Indesign with the windows system error below. 
    Faulting application name: InDesign.exe, version: 7.0.4.553, time stamp: 0x4d890440
    Faulting module name: Public.dll, version: 7.0.4.553, time stamp: 0x4d8903ca
    Exception code: 0xc0000005
    Fault offset: 0x00038727
    Faulting process id: 0x18c0
    Faulting application start time: 0x01ce1f68465d45de
    Faulting application path: C:\Program Files (x86)\Adobe\Adobe InDesign CS5\InDesign.exe
    Faulting module path: C:\Program Files (x86)\Adobe\Adobe InDesign CS5\Public.dll
    Report Id: fa196aee-8b5b-11e2-9afa-a088b43f1cec
    We have tried working with the documents on different machines (both specs outlined above), and copying different pages from one doc to another in varying quantities.  The documents do not have any link errors or other references that need to be corrected. 
    Any suggestions or other things to look at?
    Thanks.

    HI. Same problem Here. i will now trying to reinstall the software. hopefully it will help me.
    What could be the cause of this error? its not in english sorry for that.
    Název protokolu:Application
    Zdroj:         Application Error
    Datum:         22.4.2013 14:09:32
    ID události:   1000
    Kategorie úlohy:(100)
    Úroveň:        Chyba
    Klíčová slova: Klasické nastavení
    Uživatel:      Není k dispozici
    Počítač:       NB-CZ-1209.cz.corp.mann-hummel.com
    Popis:
    Název chybující aplikace: InDesign.exe, verze: 7.5.3.333, časové razítko: 0x4f6b9e72
    Název chybujícího modulu: Public.dll, verze: 7.5.3.333, časové razítko: 0x4f6b9c77
    Kód výjimky: 0xc0000005
    Posun chyby: 0x000df832
    ID chybujícího procesu: 0xad4
    Čas spuštění chybující aplikace: 0x01ce3f522c7f2f21
    Cesta k chybující aplikaci: C:\Program Files\Adobe\Adobe InDesign CS5.5\InDesign.exe
    Cesta k chybujícímu modulu: C:\Program Files\Adobe\Adobe InDesign CS5.5\Public.dll
    ID zprávy: 7d476cca-ab45-11e2-b201-009c02185dea
    Kód XML události:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-04-22T12:09:32.000000000Z" />
        <EventRecordID>12469</EventRecordID>
        <Channel>Application</Channel>
        <Computer>NB-CZ-1209.cz.corp.mann-hummel.com</Computer>
        <Security />
      </System>
      <EventData>
        <Data>InDesign.exe</Data>
        <Data>7.5.3.333</Data>
        <Data>4f6b9e72</Data>
        <Data>Public.dll</Data>
        <Data>7.5.3.333</Data>
        <Data>4f6b9c77</Data>
        <Data>c0000005</Data>
        <Data>000df832</Data>
        <Data>ad4</Data>
        <Data>01ce3f522c7f2f21</Data>
        <Data>C:\Program Files\Adobe\Adobe InDesign CS5.5\InDesign.exe</Data>
        <Data>C:\Program Files\Adobe\Adobe InDesign CS5.5\Public.dll</Data>
        <Data>7d476cca-ab45-11e2-b201-009c02185dea</Data>
      </EventData>
    </Event>

  • When am I be able to use my W520?

    I hate to rant, but I need to release some off my chest..
    I ordered my w520 on July 30th... It is September 3rd today.. I am not yet able to use my w520..
    I will put aside shipping time, UPS delay and the double customs clearance..
    I will put aside my unit shipped without a charger.. and delievered to me without it too (received August 16, notice of missing charger was sent the same day)
    I will put aside that the charger that is sent to me is 65watt.. (received August 26 and reported being wrong part same day)
    But what I am not putting aside is that my W520 is defective. I did report all the issues the day I got it.. Till now I am not issued a replacement. Also, till now I didn't get to use the device except on battery because till now I didn't received my 170watt power adaptor.
    The sales agent told me a refund of $50 was to be made to my CC as a compensation for shippment missing the charger, well that one never happened -- a minor detail, but since I am venting why not mention it.
    So lenovo when I am expected to function with this W520? This is not my first thinkpad -- T30, T43, T61 and T410, and enjoyed your products very much... but this really stings.
    Ah.. I can now hold my breath for a bit longer..
    Thanks.
    -- incase you want to know what defects my unit has,: the screen whites are reddish regardless of what I do to hue/saturation, my palm rest has a hole for color sensor/calibrator which I didn't order, webcame disconnects whenever the lid is touched as I try to tilt the screen, and cpu is stuck at 800mhz -- read the forum posts and applied all changes i could even firmware 1.30 but nothing changes this behavior -- try scrolling on a page like techcrunch's website and see how choppy this goes.
    W520 4270-CTO: i7-2820QM 2.3GHz, 12 GB, FHD, Quadro 1000M 2GB, 500GB 850EVO, no-raid/no mSata/no calibrator, BIOS 1.42
    Solved!
    Go to Solution.

    ThorsHammer wrote:
    Likvid wrote:
    Lenovo is a crap laptop brand in my opinion, i paid $2500 for a W510 that Lenovo can't fix because they designed it wrong from the start.
    Soon the W530 will come and they will rip some other customers, i will never buy another Lenovo again, quality sucks for what you pay.
    Only thing in common with the old IBM TPs are the looks.
    One thing i like about the W510 i have is the FHD screen, it's great quality for being a laptop, kudos for that.
    I'm curious.  Looking back over your posts here I don't see where you ever sent your W510 in for service.
    I see where you put an uncertified Crucial M4 SATA III drive in it.  I see where you installed and had problems with memory.  I see where you appear to have disassembled the entire cooling system and have modified that thus voiding your warranty.  I see where you were looking to overclock the W510.  And I see where you have tortured it along the way with a variety of test tools.  All of this in the past two months.
    Did I miss where you sent the W510 in for repair?  I don't see that.
    Yes there have been problems and it's all because of overheated GPU memory chips.
    I don't get your point at all, i work as Network Engineer and have high demands on my computers, i don't know what your demands are really, it seems more that you are touchy about negative posts about Lenovo.
    I had reboot and shutdowns since i bought my W510 and being a new laptop i had to get to know it first before judging what was wrong and diagnosing the faults, after all time it seems the major source for all problems i had is the GPU memory chips overheating and that is caused by bad design by Lenovo.
    When i removed the thermal assembly i could notice that the assembly could not touch one of the four GPU memory chips.
    I reapplid the thermal package and changed the thermal paste for Arctiv Silver 5 which lowered the CPU and GPU temperature by 15c, the GPU memory chip i applied Bergquist thermal pads which did make it better but still crash when running Furmark at 2560x1600 and AA at 8x MSAA which is the highest setting that the Nvidia GPU can handle.
    Obviously Lenovo never heard of bench tests when they designed the W-series.
    How can lenovo cure that? do you actually beleive Lenovo will fix my laptop? no 
    It's a bad design from start, the thermal assembly looks the same, sending it in to Lenovo will not fx anything exccept me being without my laptop for 2 weeks and still get it back the same.
    If you look around most W users have problems, mostly overheating problems.
    As i said i don't need to send it in when i know what's wrong, only thing i can do is ditch the laptop and buy another one from another manufacturer that know how to design their hardware.
    It's like buying a Corvette, don't drive it over 150mph or the engine will burst, would you be happy about that?

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