W520 battery died after 6.5 months. Not a recalled unit

Is there a way to resurrect a dead battery that failed way too soon? Seems it's the chip that has the problem.
I bought a second battery from Amazon to "back up" my original battery sent in the machine at purchase late October 2011. I have a 427637U that has had an mSATA and SSD 256 added to the chassis. Spinning HD in the optical bay. Usual stuff, right? I knew that there was only a chance that it was really new -- as advertised. All seemed to go well with this new battery but about a month ago it seemed to stop charging at 49% and then it actually would not power the computer a little while ago.
I ran the battery recall ID software and it returns a "product not covered" message. I do have Amazon helping me get something back from the seller of the second battery.
I ran the Lenovo Power Manager software "battery reset" routine but no help. The Power Manager says there's a battery error and confirms that it will not power the laptop. The stats are not at zero for voltage, etc., though.
I might have made this happen because once when the laptop was on AC and I took out the battery to swap to the other unit -- I noticed a real hiccup in the notifications area. I wish I could remeber exactly what I saw.
I hope Monday brings word the retailer willl swap it out, but I doubt it. I hope someone here has an idea (I *did* search a bunch of different query strings...)
Thanks in advance for any suggestions.
Jonathan7007
4276-37U -- W520. Still have an X61t. First laptop in my house was an Osborne! Now that was a cool computer. (...for its time!)
Solved!
Go to Solution.

This was sold as a Lenovo. It had the right labels, tags, etc., although those can be counterfitted. I looke closely at the typography, etc. Further, I looked at the numbers when I first received the battery and those looked OK although I didn't create a screenshot, which in retrospect I wish I had.
I am waiting for a reply from the seller and I will report back what they say. An Amazon rep promised that Amazon would want the seller to give me some kind of compensation. How much clout that has with the seller remains to be seen.
Thanks for replies. I guess no one knows a way to wake up the battery through a software frontal lobotomy on the embedded chip. My intuition says this is the issue. Disclaimer: I am not a registered Pyschic.
jonathan7007
4276-37U -- W520. Still have an X61t. First laptop in my house was an Osborne! Now that was a cool computer. (...for its time!)

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* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
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Message was edited by: Dick Young

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XXXXXXXXX
Moderator note: Personal information removed for member's protection.

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Serial Number:          9G*****VNA
Manufacturer:          DP
Device name:          bq20z451
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PCB Lot Code:          0000
Firmware Version:          0003
Hardware Revision:          0002
Cell Revision:          0100
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Fully charged:          No
Charging:          No
Full charge capacity (mAh):          3545
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Amperage (mA):          -1156
Voltage (mV):          11241
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Disk Sleep Timer (Minutes):          180
Display Sleep Timer (Minutes):          15
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Wake On Clamshell Open:          Yes
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Display Sleep Uses Dim:          Yes
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Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          16
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<Edited by Host>

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Helen3 wrote:
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I couldn't find the edit button on my original post so I am posting an update here.
I have gone through more apps and have had good luck on all but one more. And it's not that the app doesn't work, I am talking about the Yahoo Weather app, It works fine, but when you swipe between cities the screen lags a bit and it sometimes doesn't move between pages the way it should. On iOS 7.1.2 it was smooth as butter but on iOS 8.0, not so much. I will post a note in the app store to let them know. I really like the Yahoo app better than the new stock app.
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W520 battery not charging

My less-than-a-month old w520 is having battery issues. It started over a week ago. I first noticed it was at 99% and not charging. It slowly dropped to mid-90's before I had to send my laptop in to Lenovo for a motherboard replacement (due to the five beep error). When it returned, the battery was at 83% and still not charging.
I've tried:
* Unplugging, letting it drain a couple percent, and plugging it back in. Still didn't charage.
* Rebooting.
* Changing the "Charge Mode" from "Automatically optimize for battery lifespan" to "Always fully charge". No change. Tried "Custom charge threshold" of 96%. No change.
* I tried running the "Perform Reset" process. I let it run for almost 12 hours, but it never actually finished - the button said something about clicking it to stop the process and I clicked it, since I figured 12 hours should've done the trick and if it hadn't, it wasn't going to (since the process itself said it would only take several hours). The net result is that the battery now says 80%.
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After 17.5 hours, I stopped the battery reset and called Lenovo.
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A half-hour later, the laptop was still at 80%. (For what it's worth, "Current" in the Battery tab of the Power Manager reads "0.01 A".) I updated the power management software to the current one on Lenovo's site. Still says "charging" but isn't.
I am really reluctant to update the BIOS. I don't want to brick my machine - I haven't even had it a month!
I'm going to call Lenovo back tomorrow and see what other options are available; I just thought I would update.

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