[W520] Intel AMT missing in BIOS configuration

Hello everyone,
I've been trying to get the Intel Active Management working, but I'm running into some problems trying to enable it.
According to Intel, my CPU supports vPro (http://ark.intel.com/products/50067/Intel-Core-i7-2720QM-Processor-%286M-Cache-2_20-GHz%29) and I can successfully use all the vPro features, except for Intel AMT. Here are my system specifications:
http://i41.tinypic.com/jgs18p.png
My BIOS does have the Intel Management Extensions and I've updated both my BIOS/UEFI and the ME to the latest firmware (1.35 and 7.1.30.1142, respectively). This is the output from MEInfoWin.exe:
http://i41.tinypic.com/2s8s31v.png
The weird thing is that I can access the AMT management interface at http://localhost:16992, but all that is shown is this:
http://i39.tinypic.com/358ny3k.png
The Intel AMT diagnostics tool shows that AMT is supported, but disabled. Here are the results from the tool:
http://ompldr.org/vY2QyYQ/Results.nfo
Does anyone know why this happens? Does my W520 need to be serviced?
Thanks in advance!

@christopherlang
Agreed. I ordered with only one hard drive since I already had a spare only to find out that my motherboard doesn't support RAID.
After some searching a little bit, it seems that Lenovo will include AMT only when configured with an Intel wireless card, which I didn't order since my broken W510 has one. They should really make clear which features are included and which aren't. Honestly, I can't believe they would take the time and effort to make 8 different motherboards just to remove features .
Same as you, other than that, I really like this laptop.

Similar Messages

X201 severely crippled after disabling Intel AMT / AT in BIOS

Hi all,
My X201 has been running great for a number of weeks now, but somehow I managed to pretty much destroy it. Before going to do a fresh install (been trial testing different antivirus packages) I went into BIOS by hitting F1 during boot and disabled Intel AMT and Intel AT. Since these are enterprise features I didn't think I would need them at the house here.
After disabling both and doing a save-and-quit, I got a screen saying something to the effect of "configuration updated" and it rebooted. Except now it takes about 1 full minute to get through POST and hitting F1 takes about 15 seconds before BIOS configuration is shown. Here is what I have observed since disabling AMT and AT...
1) CPU fan is now disabled. The left side of the unit will get so hot it will burn your finger.
2) From main BIOS screen, choosing the "Config" option will cause it to hang and freeze.
3) From main BIOS screen, choosing the "Security" option will no longer show the "Intel AMT" menu option so there seemingly no way to reenable it.
4) Waiting over a minute to get through POST and it will still boot the OS, but even when running Win7 the CPU fan will not enable.
5) During various stages of boot (initial power-on and right after hitting F1 to get into BIOS) the CPU fan will turn on for no more than 2 seconds and then turn back off.
My 2 immediate ideas to fix this haven't panned out...
-- Created a BIOS update CD from the .iso available in the support section. Booting from CD works but it says something to the effect of "BIOS does not been to be updated. Process is cancelled."
-- Googling around I have been unable to find any reference to a jumper on the X201 mainboard to clear CMOS or any reference to a CMOS Clear button.
Has anyone else encountered this problem and knows a fix, or knows how to clear CMOS on the X201? I still have over a year left on the factory warranty but I'd like to fix this myself if I can.

knacky805:
Resetting the CMOS should resolve the issue, if you are comfortable opening your Thinkpad, you can try that. What you'll want to do is unplug the AC adapter, open up the Thinkpad, remove the battery, then the CMOS, press the power button a few times to ensure you drain the capacitors. You can then replace all components starting with the CMOS and it should restore all the default settings in BIOS including the Intel AMT settings.
Please note: Use an electrostatic discharge (ESD) strap to establish personal grounding, If you don't, you can make sure you and the computer are at Zero Potential by continuously touching an un-painted metal surface of the Thinkpad chassis.
Let us know if this solves your problem!
Was this or another post on the forum helpful? Click the star on the left side of the screen to give kudos! Did someone solve a problem you encountered? Mark it as "solution provided" to help others with the same problem.

Missing "Intel AMT" option in BIOS Config menu

I'm not sure what that setting is for, but it is missing from the time I bought this laptop. I won't bother returning it just for that, but I wonder why Lenovo chose to remove it.

Good day.
Can you tell us a little more about your system?
Model? BIOS version?
The information may help other members to offer you suggestions or advice.
Regards.
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X1C3 Helix X220 X301 X200T T61p T60p Y3P • T520 T420 T510 T400 R400 T61 Y2P Y13
I am not a Lenovo employee.

Enabling Intel AMT (Active Management Technology)

I have a P67A-G45 and would like to be able to remotely administer my desktop PC with Intel AMT.
I have BIOS 1.A and have installed the latest Intel Management Engine Driver for P67/H67 from the MSI website. In Device Manager, I have Intel(R) Management Engine Interface in System Devices.
I've downloaded Intel SCS, but when I run the wizard, I get the message "This system does not support Intel AMT, and therefore cannot be configured."
There doesn't seem to be any option for Intel AMT in the BIOS.
Is it possible to enable Intel AMT on this board?
Thanks.

Google is your friend if you want to look for answers on your own.
To use AMT:
Hardware requirements for desktop PCs with Intel vPro
Desktop PCs with vPro (called “Intel Core 2 with vPro technology”) require:
* For AMT release 5.0:[30]
o Intel Core2 Duo processor E8600, 8500, and E8400 ; 45 nm Intel Core2 Quad processor Q9650, Q9550, and Q9400.
o Intel Q45 (Eaglelake-Q) Express Chipset with ICH10DO.
* For AMT release 3.0, 3.1, and 3.2:[2][5][6]
o Intel Core2 Duo processor E6550, E6750, and E6850; 45 nm Intel Core2 Duo processor E8500, E8400, E8300 and E8200; 45 nm Intel Core2 Quad processor Q9550, Q9450 and Q9300.
o Intel Q35 (Bearlake-Q) Express Chipset with ICH9DO.
Note that AMT release 2.5 for wired/wireless laptops and AMT release 3.0 for desktop PCs are concurrent releases.
* For AMT release 2.0, 2.1 and 2.2:[5][7][29]
o Intel Core 2 Duo processor E6300, E6400, E6600, and E6700.
o Intel Q965 (Averill) Express Chipset with ICH8DO.

Intel AMT & Anti Theft

Hi All,
Anyone using Intel AMT or Anti-Theft? Are they of much use...?
Am I missing much by not using them? Been doing some googling but can't quite find what I need. They seem more aimed at corporate users rather than retail consumers.
Information appreciated.

eos wrote:
If anyone knows how to remove this bloat ware and stop it from slowing down the startup with its service, let me know.
Eos:
It's easy to remove the software, and easy to disable both of these the functions in the BIOS.
Your computer came with a document entitled "User Guide" pre-installed on it. To access the User Guide, press the start button, select 'Help and Support', then select the link entitled "User Guide" that will appear in the upper left corner of the window. There you will find instructions explaining how to disable the feature. Likewise for the Anti-Theft. There's also about 200 more pages of information explaining how your computer works, what you can do with it, etc. It makes for fascinating reading. The document is a PDF, you can save it to your desktop if you wish so that it is available whenever you want it. You can even use the 'search' feature of Adobe Reader to instantly find topics, such as 'AMT' or 'Anti-Theft'. This actually enables you to find information on your own in less time than it takes to make a post here in the forum asking others to find the information for you.
The anti-theft does not require or have any software unless you have taken deliberate action to purchase and download an anti-theft service. To remove the AMT software (if installed), press the start button, select 'Control Panel', then select 'Programs and Features', find the AMT software entry, select it, right click, and choose 'uninstall'.
Michael
W520 (4270 CTO), which replaced a W500 (4062-27U), which replaced a T42P, which replaced an A21P...

Intel AMT problem

Recently, I updated the AMT to 4.2 on my t400. This new release seems not compatible with Win7. It appears that everytime I start the laptop the Intel AMT icon does not pop up until 2~3 minutes later. It seriously slows down the startup. Everytime I have to wait for the AMT icon to show up before running any programs. When I open the Intel Management and Security Status, it shows the TPM is active and enabled, but unowned.
How do I solve this problem? ( I have flashed the bios to the latest version. But it doesn't work)

Looking into the XML file I found the name of the .inf file used...
Searched them and found them in :
C:\Windows\System32\DriverStore\FileRepository\heci.inf_amd64_6282584de27de808
C:\Windows\System32\DriverStore\FileRepository\mesrl.inf_amd64_2ea3e14df74fac30
Solved.

T61p + Windows 7 64bit + Intel AMT Drivers.

Hi all,
I've recently installed Windows 7 x64 on my T61p (6459-CTO). I've installed the drivers and all the devices and running fine except two:
PCI Serial Port
PCI Simple Communications Controller
After a failing to find drivers for these, I googled the issue and found that it is quite likely related to Intel AMT. So I've searched for the Windows 7 drivers for Intel AMT for my laptop but I can't see any.
I've installed and run Lenovo System Update v4 and it hasn't picked it up although the Lenovo ThinkVantage Toolbox Diagnotics does alert that the drivers are missing for the 2 devices. However, it too doesn't show where to get them from.
There seem to be a lot of posts for this issue for the T400/T500 models but nothing for the T61p.
Any help would be appreciated!
Solved!
Go to Solution.

I experienced the same issue, and here is my resolution for my t61p running windows 7 x64:
download the 2 AMT drivers from the lenovo driver site:
Local Manageability Service and Serial Over LAN (Intel AMT 2.6)
Windows Vista, XP
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-67881
Management Engine Interface (Intel AMT 2.6)
Windows Vista, XP
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-67880
Let the files extract to their folders (using the downloaded exe files) (C:\drivers\win\amt and \amtsol)
for the PCI Serial Port, tell the update driver wizard to look in c:\drivers\win\amtsol
for the PCI Simple Communications Controller tell it to look in c:\drivers\win\amt
this should locate the missing drivers for you.

Intel AMT upgrade to 2.6 , forgot password

Hi,
I got a t61 with intel amt 2.5.0.18 version, i forgot the intel me password and tried a lot of times couldnt recollect. I searched in google to find out that... one has to remove the cmos battery and replace it to get the default password "admin" to enter into the intel me configuration page after pressing ctl+P, but the thing is I do not know how to replace the cmos battery. I have checked in the lenovo technical info site and then couldnt get any information about the cmos battery instructions. I want the complete clear instuctions of how to remove and put the cmos battery in my t61 laptop so as to get the default "admin" password to enter into the intel me setup page while booting to my desktop. I also want to know since there is an upgrade to the intel amt 2.6 in the lenovo upgrade site through system update, can i just upgrade to amt 2.6 even if i forgot my password. I mean if i click on the package which I have downloaded, will it upgrade while booting up or will ask the password when I press Ctrl+P and then need to go into it. Please let me know, do you have any online or tech support so as to reset my intel me password to admin. I am very much confused and worried since I forgot my password and dont want to screw up my system.

Yes, I forgot to add whats going on exactly in /var/log/auth.log when I try to login.
tail -f /mnt/custom/var/log/auth.log
Feb 1 17:55:57 dell agetty[3327]: tty1: can't exec /bin/login: Exec format error
Feb 1 17:56:25 dell agetty[4279]: tty1: can't exec /bin/login: Exec format error
Feb 1 17:56:47 dell agetty[3332]: tty6: can't exec /bin/login: Exec format error
Feb 1 17:56:54 dell agetty[4284]: tty1: can't exec /bin/login: Exec format error
Feb 1 17:59:05 dell agetty[3272]: tty1: can't exec /bin/login: Exec format error
Feb 1 18:01:40 dell agetty[3297]: tty1: can't exec /bin/login: Exec format error
Feb 1 19:12:54 dell agetty[3314]: tty1: can't exec /bin/login: Exec format error
Feb 5 17:56:13 dell agetty[3298]: tty1: can't exec /bin/login: Exec format error
Feb 5 17:58:15 dell agetty[4247]: tty1: can't exec /bin/login: ExecFeb 6 14:18:56 dell agetty[3306]: tty1: can't exec /bin/login: Exec format error
Feb 6 14:19:54 dell agetty[3308]: tty3: can't exec /bin/login: Exec format error

Error -32810 occurred at The FieldPoint server initialization failed. Possible causes: 1. Missing or corrupt configuration file; 2. Failed to create callbacks. : FP Open.vi

I have two cFP-2120 RT controller. They both have NI-Serial RT2.5.6, DataSocket for LV RT4.2, NI-VISA 3.6, FP Drivers 5.1.0, FP VI Manager 3.1.0 LV RT 7.1.1 installed. But one same vi can run on one controller but not another.
the error message got when it runs on another controller is "Error -32810 occurred at The FieldPoint server initialization failed. Possible causes: 1. Missing or corrupt configuration file; 2. Failed to create callbacks. : FP Open.vi"
I wonder by what it is caused?
Thanks

Hi Matthew,
As mentioned previously, this KnowledgeBase article may be of some help. Also, if your code is being run on an embedded controller and then a network controller (not embedded), you will need to run the program differently. On the embedded controller, you should deploy your VI in a Project Explorer or programmatically (as described here.) However, you do not need to deploy the program to a network controller, but simply run the VI.
I would also suggest creating a new .IAK file. Do you still see the same error? Also, double-check that the software installed on the controller matches the software installed on the host PC. If you have any file paths associated with one FieldPoint controller, ensure that you are changing them to match the second controller.
Please keep us posted on your troubleshooting steps. Have a great day!
Amanda Howard
Americas Services and Support Recruiting Manager
National Instruments

Intel AMT and Intel Small Business Advantage

I am trying to enable Intel AMT. When I run the ACU Wizard, I receive the following message:
How can I disable/uninstall SBA?
If it is not possible to disable/uninstall SBA, how do I enable Intel AMT using SBA?
Many thanks.

Hi this application drive crazy !!!
I found a solution.
1) stop and disable intel small business service in services.msc
2) uninstal it
No password prompt when you stop the service
Bye

Asynchronous reserve finally failed: missing name server configuration

Hi,
can anybody give me a hint why we get these errors?
"asynchronous reserveFinally failed: missing name server configuration, no logon known -> operation will be retried name reservation : name server=http://sapcoe01.bbn.hp.com:50000/, category=SAP_DevelopmentComponentName, name=hp.com/appl/tax, reservationKey=63415681, state=FINALIZE_PENDING"
The development objects are listed in SLD with status PRERES. The Name Server location is configured in DTR with the logon data. The name server is also listed in the development configuration.
Where else could be the cause for this error?
Many thanks for any hints!

Hi Martin,
Here you can see the *_PENDING items: http://<host>:50000/dtr/sysconfig/support/NameReservationList
And here you can configure the name server: http://<host>:50000/dtr/system-tools/administration/NameServerConfiguration
The solution is to define your name server a second time with a slightly different URL. The first entry you already defined probably uses the fully qualified hostname, e.g. http://<host>.mycompany.com:50000/sld/cimom. Define the same name server again but without the domain and without the /sld/cimom path, e.g. http://<host>:50000/. Actually it should correspond to what's shown in the error message, e.g. "operation will be retried name reservation : name server=http://<host>:50000/,". When you click Save Configuration, the pending items in the queue will be processed. The only problem we have left is that "after some time" the 2nd entry we just defined dissapears and we need to configure it again (and again and again...)
Kind regards,
Sigiswald

SCCM 2012 R2 CU3 & Intel AMT firmware versions

Hi,
We are in the process of implementing out-of-band management for Intel AMT Computers and have managed to get everything working on some older test computers. Today we realized that the current OOB functionality in SCCM 2012 is seriously limited as it officially
supports AMT firmwares up only to 6.1. The reason for this is that SCCM OOB uses a depricated SOAP interface and not the newer WS-Management interface. Some newer firmwares we have tested seem to support SOAP (like 8.1.40) but atleast 9.x is no longer supported.
Because of this the OOB of SCCM 2012 is not suitable for any real production environment since it does not support the newer firmwares.
We know that Intel offers an add-on to circumvent this limitation, but we would prefer using only "native" SCCM functionality.
Does anybody have an idea when is Microsoft going to add support for recent Intel AMT firmwares and make OOB usable for real-world environments?
Thanks!

When I called CSS about this they told me to use the Intel stuff. I agree with Jason, my opinion is that this feature will not be upgraded.
John Marcum | Microsoft MVP - Enterprise Client Management
My blog: System Center Admin | Twitter:
@SCCM_Marcum | Linkedin:
John Marcum

T420s Crashes due to Update Service of Intel AMT 7.1 MEI and SOL driver

I'm wondering if anyone else out there has the same issues:
Update service showed an update for the Intel AMT MEI and SOL 7.1 (7.1.2.1041v2). Installed the update, and rebooted the system. System got stuck in the shutdown screen.... Waited... Waited... Did a hard reset. Rebooted, and waited for the system to finish loading. System would not hibernate nor standby. Then rebooted... Got stuck in the shutdown screen again... Finally after the round, before the shutdown screen the BSOD appeared (forgot to log the info). Restored the system using Rescue and Recovery...
Went to the Lenovo support site and manually downloaded the same driver files thinking that update service flunked somehow... Same exact symptoms again!!! One more round of R&R and I'm back again.
Anyone else experienced these issues???
Current working Intel driver: Intel MEI 7.0.0.1144
Thanks,
Peednus
T420s, i5 @2.5Ghz, 4GB DDR3, Nvidia 4200, 7Pro-64
T420s, i5-2520M @2.5, nVidia 4200m, 8GB DDR3, OCZ Vertex 3 Max IOPS 240GB SSD, Hitachi 320GB @7200rpm ulrabay, 8Pro x64
T61, Centrino Duo @1.8, GM965, 4GB PC2-5300 DDR2 @667MHz, OCZ Agility 120GB SSD, 7Pro x64
Solved!
Go to Solution.

@peednus,
I did a quick search and I found something similar to your issue however theirs one is that they are unable to install the AMT.
Source: http://forums.lenovo.com/t5/ThinkVantage-Technologies/Intel-AMT-7-1-IPT-and-Intel-AMT-7-1-MEI-and-SO...
Try upgrading the following via the Lenovo Support site instead.
- Chipset
- WLAN driver
Once that is done, try updating the Intel AMT 7.1 manually
driver page below.
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS014884
steps below.
http://forum.lenovo.com/t5/W-Series-ThinkPad-Laptops/Problem-when-updating-Management-Engine-ME-firm...
//JameZ
Check out the Community Knowledge Base for hints and tips.
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
X240 | 8GB RAM | 512GB Samsung SSD

MSI MS 7100 K8N Neo 4 Diamond need bios configuration help very urgent

Hello every body i need very urgent help,
i need help on above mainboard bios conf. i will attach two seperate hdd (120 GB sata II) and i will setup W2003 standart 32bit ed.
if possible i won't use any raid configurations, but i need speed
how should i conf. bios and which controller shouşd i use silicon or nvidia or how and wich has to be used.
corecction about my configuration
Mainboard   MSI MS 7100 K8N Neo 4 Diamond (NF4 SLI,GLAN,SATA)
CPU      AMD Athlon 64 X2 3800+ (2.0GHz,1024K Cache,S939) BOX
Ram      CORSAIR Value Select DDR400 1024MB Kit (2x512MB)
Hdd      SAMSUNG 120GB 7200RPM 8MB SATAII (2x120GB)
Graphic Card SAPPHIRE 256MB ATI Radeon X1600 PRO (PCI-E) AVIVO
Case      ENLIGHT 7247 400W

Hello !!
The Bios configuration depends on many factors.....but we do not know anything about your configuration. ( CPU, RAM, Powersupply.....)
If you need HDD Speed, RAID 0 will be a good Option and you should consider it.
Both Controllers, Silicon Image & nvidia, have the same speed. But i think you can not attach Optical drives to the Silicon Image Controller. ( if someone has other experiance please post )
Good Luck
Greetz MurdoK

MSI MS 7100 K8N Neo 4 Diamond need bios configuration help

Hello,
i have a MSI MS 7100 K8N Neo 4 Diamond mainboard, Athlon 64 X2 3800+ (2.0GHz,1024K Cache,S939) and 1GB Ram and i would like to install two SATA 2 HDD (160GB) seperatlely one of them i would like to split it into two partitions.
On the first drive without any partition i would like to install OS (W2003 Server 32 Bit edition).
it will be a Domain and file Server for afew users.
i have make an experience but its don't work what i like the transfer rate is to high (10 GB abut 20 Minutes) i think i make some errors on the beginning.
1.) what should i do on bios site and wich controller should i use nvidia or silicon controller?
2.) wich settings are very important
3.) is ther any problem to install W2003 32 bit version ?
it will be glad to get some usefull information.

Hello !!
The Bios configuration depends on many factors.....but we do not know anything about your configuration. ( CPU, RAM, Powersupply.....)
If you need HDD Speed, RAID 0 will be a good Option and you should consider it.
Both Controllers, Silicon Image & nvidia, have the same speed. But i think you can not attach Optical drives to the Silicon Image Controller. ( if someone has other experiance please post )
Good Luck
Greetz MurdoK

[W520] Intel AMT missing in BIOS configuration

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