W520 - Quadro 1000m MS Powerpoint 2010 Hanging

Quadro 1000m Driver: 8.17.12.9635 - 3/22/2012
Currently downloading the latest.
Hangs during powerpoint presentation. Open powerpoint in safe mode - receive an error about a misconfigured graphics card.
Can't change Hardware Acceleration for quadro.
I have disabled Optimus because I had issues with duplicating. Has that been figured out yet? I will try to re-enable just to eliminate potential problems...
Just looking to see if anyone else has come across this issue.
I will reinstall powerpoint 2010 as well.
Thanks!

Hi stevosoy
Try switch back to Optimus and installing new system drivers / BIOS through ThinkVantage System Update. Go to Control Panel > Lenovo - Update and drivers.
After that, try update with official drivers.
Intel iGPU driver ; NVIDIA dGPU driver
Peter
W520 (4284-A99)
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PowerPoint 2010 Hangs when trying to insert audio file

I am trying to insert audio into a PowerPoint slide program. I have done this quite often with previous versions of PowerPoint on a Dell computer, so I don't think it is user error - although I am open to the possibility - anything to get this fixed!
Details:
Lenovo T520 4239CTO, Bios: 8AET52WW, Win 7 Prof 64-bit, Microsoft Office Prof 2010, PowerPoint 2010 32-bit version 14.0.6112.5000.
When I try to insert an audio file (MP3) I see a progress bar at the bottom (PowerPoint is inserting media) but it never progresses, and I also see a pop-up frame with this msg: "Inserting media. To cancel press the ESC key." The system hangs - I must use the Control-alt-delete to get the task manager in order to stop the application.
I have tried turing off all Norton Internet Security - no difference.
All recommended and most optional updates have been done from Lenovo and Microsoft, using their update service.
I suspect that even though I can't find out what is causing the hang, that it might be related to security software. The music files were downloaded from Amazon, they are MP3 format, and should theoretically be okay in a PowerPoint slide show.
I would be most grateful for any help resolving this issue, since PowerPoint is basically useless to me unless I can insert various media files.
Solved!
Go to Solution.

When trying to insert the Win 7 sample music the same thing happens:
Here is event log details:
Log Name: Application Source: Windows Error Reporting Date: 12/12/2011 3:09:55 PM Event ID: 1001 Task Category: None Level: Information Keywords: Classic User: N/A Computer: Arleen-THINK Description: Fault bucket 2610993906, type 5 Event Name: Office12AssertTimer Response: Not available Cab Id: 0
Problem signature: P1: p1ml P2: 14.0.6029.0 P3: 3 P4: 512 P5: P6: P7: P8: P9: P10:
Attached files: C:\Users\Arleen\AppData\Local\Temp\powerpnt.exe.p1ml512.dmp C:\Users\Arleen\AppData\Local\Temp\powerpnt.exe.p1ml512.cvr
These files may be available here: C:\Users\Arleen\AppData\Local\Microsoft\Windows\WER\ReportArchive\NonCritical_p1ml_2e33eca65bd39977a7b43b27361ac1362d71d0_19d1870a
Analysis symbol: Rechecking for solution: 0 Report Id: 658d6d2f-2516-11e1-8a82-f0def1703a71 Report Status: 0 Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Windows Error Reporting" /> <EventID Qualifiers="0">1001</EventID> <Level>4</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2011-12-12T23:09:55.000000000Z" /> <EventRecordID>14899</EventRecordID> <Channel>Application</Channel> <Computer>Arleen-THINK</Computer> <Security /> </System> <EventData> <Data>2610993906</Data> <Data>5</Data> <Data>Office12AssertTimer</Data> <Data>Not available</Data> <Data>0</Data> <Data>p1ml</Data> <Data>14.0.6029.0</Data> <Data>3</Data> <Data>512</Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> C:\Users\Arleen\AppData\Local\Temp\powerpnt.exe.p1ml512.dmp C:\Users\Arleen\AppData\Local\Temp\powerpnt.exe.p1ml512.cvr</Data> <Data>C:\Users\Arleen\AppData\Local\Microsoft\Windows\WER\ReportArchive\NonCritical_p1ml_2e33eca65bd39977a7b43b27361ac1362d71d0_19d1870a</Data> <Data> </Data> <Data>0</Data> <Data>658d6d2f-2516-11e1-8a82-f0def1703a71</Data> <Data>0</Data> </EventData> </Event>
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Version=1 EventType=Office12AssertTimer EventTime=129682049931131104 Consent=1 UploadTime=129682049931651134 ReportIdentifier=658d6d2f-2516-11e1-8a82-f0def1703a71 WOW64=1 Response.BucketId=2610993906 Response.BucketTable=5 Response.type=4 Sig[0].Name=Problem Signature 01 Sig[0].Value=p1ml Sig[1].Name=Problem Signature 02 Sig[1].Value=14.0.6029.0 Sig[2].Name=Problem Signature 03 Sig[2].Value=3 Sig[3].Name=Problem Signature 04 Sig[3].Value=512 DynamicSig[1].Name=OS Version DynamicSig[1].Value=6.1.7601.2.1.0.256.48 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=1033 UI[2]=C:\Program Files (x86)\Common Files\Microsoft Shared\office14\mso.dll Sec[0].Key=LCID Sec[0].Value=1033 Sec[1].Key=skulcid Sec[1].Value=1033 State[0].Key=Transport.DoneStage1 State[0].Value=1 FriendlyEventName=Stopped responding temporarily ConsentKey=Office12AssertTimer AppName=Microsoft PowerPoint AppPath=C:\Windows\SysWOW64\DWWIN.EXE ReportDescription=Microsoft PowerPoint had an unexpected error. It was not critical so you were not interrupted when the problem occurred.

T420 hanging when inserting audio in powerpoint 2010

When inserting any audio clip on a T420 Thinkpad in Powerpoint 2010 , the computer will take a long time to insert the file. This same process on a T420s it does the same, and if I do the same process on a Lenovo Thinkpad X200 it takes five seconds. Any Ideas

Hi johnbrae
I encountered some problems with Microsoft Office 2010 before, even uninstall and reinstalling it does not work. It could be caused by misconfigurations in Windows, etc. I have some of the functions not workable or crash in Word, PowerPoint and Excel.
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Cheers
Peter
ThinkPad: W520 (4284-A99)
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Mark it as solved if the solution works for you, so it could be reference for others in the future
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http://forums.lenovo.com/t5/General-Discussion/Dolby-Home-Theater-v4-for-most-Lenovo-Laptops/td-p/62...

[w520] Autocad doesn't know my quadro 1000m

Hello!
Has anyone else problems with his W520 with the Quadro 1000M and Autocad (architecture 2011) ?
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Not a user of AutoCAD here, but I use Autodesk Inventor on my W520 and it works with Optimus/Discrete settings just fine. I am running the http://www.nvidia.com/object/notebook_drivers.html NVIDI Verde drivers.
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3ds Max crashes using Quadro 1000M card on battery

If I run 3ds Max 2012 on the Quadro 1000M card with the power adaptor plugged in it runs fine. If I unplug the power while the program is running, or start the program under battery power the program will run for a few seconds then freeze.
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hey Senorpablo,
welcome to the forums
The driver version for your Quadro is at 8.17.12.7593 ? If not update it here >> http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS013693
And bios is at 1.34 ? The update is here >> http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS018884
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at the same time check with the Autodesk forum, there might be other uses who has the Quadro 1000m on their system who is experiencing the same symptom or maybe a patch is available for this.
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Embedded youtube videos will no longer play in Powerpoint 2010

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Update of photoshop CC - trouble with NVIDIA Quadro 1000M display driver. PS freezes

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Since today I've got trouble with my PS CC.
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Oh, that sounds very bad. It's not that bad for me. It's not crashing that often at the moment, only black screens at start up or if setting dialog is opened. But I will see tomorrow how often it will crash, during today it crashed 2 times when doing some ridiculous simple actions like switchid to another layer and the other time when trying to edit an mask layer. I will contact the support chat on monday regarding this issue. Maybe there is a solution or an update soon... I keep may fingers crossed for you.

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Hi there,
Thanks for reaching Adobe Community. Please accept my apologies for the inconvenience.
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W520 - Quadro 1000m MS Powerpoint 2010 Hanging

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