W520 Screen Freeze/Distortion and Crash
My experience with the W520 is now gone into the depressing category. This is my SECOND machine from Lenovo. My first machine would freeze and then immediately shut-down at random interval as documented with other in this lengthy thread:
http://forums.lenovo.com/t5/W-Series-ThinkPad-Laptops/W520-shuts-off-intermittently-no-BSOD-or-shut-...
Now, 3 weeks after the new machine was working great... I've gotten three crashes within the last 24 hours. Different than the ones before. This time, the external monitors go haywire and display these funky patterns and colors. When this happens the entire machine is frozen, excpet the mouse still moves around. The only thing I can do is a hard power off. Obviously after that hard power off, Windows detects an improper shut down. I'm not running any software that I hadn't been running for the previous 3 weeks. In this case, Excel, Skype, Ninja Trader (day trading software), Chrome, OneNote, Adobe Reader, Windows Explorer, and Picture Viewer.
Here is a link to the YouTube video I captured after the last of the three crashes:
http://youtu.be/a5SqvHJ8pSg
Also here are the static photos I took:
http://themannings.com/images/webposts/W520_Crash1.jpg
http://themannings.com/images/webposts/W520_Crash2.jpg
http://themannings.com/images/webposts/W520_Crash3.jpg
Any help would be appreciated... Of course, I'll be in contact with Lenovo....
Thanks,
-Todd
@ToddPMan
You should really consider taking the money and run from Lenovo as far as possible
This W520 case is ridiculous , it's 21 pages almost 3 months of the post and the Lenovo doesn't have a clue whats wrong.
Then there is 9 pages thread about SSD issues, and 9 pages about speed step not working about battery, they ship Laptop with damaged ST9500420AS Hard drives , and it's look like that RAM modules aren't paired properly. For me it's a lot of issues for top notch Lenovo W520 for more then 2000$ which is not reliable at all, performance is not so brilliant.
I think all of has something more important things to do then troubleshoot their laptops...
I don't see on the forums Lenovo taking really active part in our case, they don't even appolagise for inconvience and trouble we have.
At this point You can consider 3 companies Dell, Toshiba and eventually Sony.
Regards
Tomasz
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EtreCheck version: 2.1.1 (104)
Report generated 6 de dezembro de 2014 13:29:43 BRST
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
4 GB RAM
BANK 0/DIMM0
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BANK 1/DIMM0
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Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6750M - VRAM: 1024 MB
Color LCD 1440 x 900
Intel HD Graphics 3000 - VRAM: 384 MB
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Uptime: 0:31:56
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (698,64 GB)
S.M.A.R.T. Status: Verified
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Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple, Inc. MacBook Pro
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Launch Agents: ℹ️
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[loaded] com.divx.dms.agent.plist [Support]
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Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
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137 MB Microsoft Word
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