W530 print dialog freezes the program

Hi,
     For the past two days I have encountered strange issues.
I am trying to print out documents or images either from MS word, Adobe Photoshop, Adobe acrobat reader or Firefox. No matter which program I use, the moment I click print, the program freezes without bringing up the printing dialog box. I am unable to figure out the issue.
I have additional issues with MS office where certain functions freeze the program from time to time. For example, when I try to change the font type or size, the program would freeze. This requires me to try  a couple of restarts or a fresh reinstall of the program. I believe these are bugs relating to my laptop as the same programs (from the same discs) are installed on my home desktop and they work flawlessly.
FYI, I have made the following changes to my W530
1. I have replaced the original 500GB 7200RPM primary hard disk with 240GB OCZ Vertex4 SSD. The 500GB hard disk has been moved to the CD ROM bay to serve as a 2nd HDD.
2. I have increased the RAM to 16 GB.
Apart from these changes it retains the original settings. It runs a Windows 7 64 bit OS.
Any help to solve this issue is gratefully acknowledged
Best wishes
Arul

Hi, altruist77
To narrow down the list of possible issues, it may be a good idea to boot the system into Safe Mode and try the same steps as before and see if the issue still occurs. The printers will not load in safe mode, so you would not be able to print to them anyway. But I am curious to see if the print dialog will still make the computer hang.
To boot into safe mode, either restart your computer or start from a cold boot. Begin tapping F8 at the splash screen and continue to tap the button until a menu appears. One of the options on this menu should be Safe Mode with Networking. Select this option and the computer will boot. Some features are removed from Safe Mode, so the display will likely look very different, but it is normal. Run the steps in this mode and see what happens.
Best of luck, and let me know how it goes
Adam
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