W600B freezes and reboots in My Apps after update

Hi there, My W600B recently did an automatic software update, all is functioning well however... When go to the My Apps screen when the TV has Internet access it freezes within the My Apps screen almost immediately after displaying the page, this occurs when connected via WiFi and Ethernet cable. I have tried the TV on a iPhone hotspot and still have the same issues. However, when i disconnect the Internet to the TV there are no issues within the My Apps screen. This problem has only come about after the update PKG2.303GAA. I have preformed countless factory resets both via the menu and the hardware power button technique. Yesterday the TV also rebooted while watching TV, not even using the My Apps screen. Your help is much appreciated! Regards,N.

Hi PATEN1,
Welcome to the Sony Community!
I am sorry you have encountered such issue. Regarding your concern, I would recommend that you contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.

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