W7 Internet Explorer OEM version on Touchsmarts linkage hangups

I have two Touchsmarts.
On both, sometime after installation, presumably as a result of some update from HP W7Internet Explorer started to fail on connecting to clicked links.  It goes of to a tab which says connecting but it never does. 
Microsoft disown the problem and say it belongs to HP.  Mozilla Firefox works fine so I wonder why I keep trying with Microsoft.  However a package with my internet service provider says I must use Windows Explorer and others mightnt work (Firefox does).
I can't believe this problem is isolated to my 2 machines and know of at least one other afflicted customer.
Might I be so hopeful as to believe HP will fix this for me. 
I have spent best part of a week trolling in loops around other call centres where I found it hard to get people who could fix other like issues (Telstra Microsoft and Digital River). Do I have to do this again for this fault?

Sadz wrote:
I have two Touchsmarts.
On both, sometime after installation, presumably as a result of some update from HP W7Internet Explorer started to fail on connecting to clicked links.  It goes of to a tab which says connecting but it never does. 
Microsoft disown the problem and say it belongs to HP.  Mozilla Firefox works fine so I wonder why I keep trying with Microsoft.  However a package with my internet service provider says I must use Windows Explorer and others mightnt work (Firefox does).
I can't believe this problem is isolated to my 2 machines and know of at least one other afflicted customer.
Might I be so hopeful as to believe HP will fix this for me. 
I have spent best part of a week trolling in loops around other call centres where I found it hard to get people who could fix other like issues (Telstra Microsoft and Digital River). Do I have to do this again for this fault?
Clear your %temp% file (Start, Run, %temp)
Run Disk cleanup to get rid of the cache and junk left over.
Also remove all the addons, if you have W7 64bt, try Internet Explorer (64-bit).
Also try Windows 7 IE8 (safe mode) if it is on your system.
I have more HP devices than you'd expect.
1 HP TouchPad 32 GB with Android
2 HP Touchsmarts (310-1000z and IQ527)
2 HP Printers (J6480 and J5750)
1 Laptop (HP DV6253CL)
Have at least some experience in each of those devices, and i'll do my best to help you.
Kudos if I helped!

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