W97M 'malicious' virus...Norton freezes...I'm ready to give up!

this little diddy has been showing up when forward word docs. I have read some older discussions in regard to this virus, and the advice seems to be that I utilize a cleaner such as Norton. I bought the download directly from the Symantec corp., and, unfortunately, I cannot get it to download past a certain point, at which it then causes all of my apps to freeze-up. I can NEVER seem to get anything to close by force-quitting, and if I try to go through the Activity Monitor, it just bounces on the dock, and never opens. Help! I have experienced six weeks of frustration, and very little Mac joy since my initial purchase!

What you describe sounds like a malicious M$ Office Macro rather than a virus. Like Brody said, ClamXAV will catch it and do it for free. Unless you need macros for some reason, you should disable them in M$ Office.
There is no reason to EVER install something like Norton on your Mac. Those people make money by scaring new users into thinking they need their product, that is all. In most cases it is the Norton that causes the problems after it was installed on a perfectly functioning Mac. The uninstaller instructions may work, but the usual solution to Norton is a reinstall since it so thoroughly messes up your OS.

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    dominic23
    Re:
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    [ 1.848175] systemd[1]: Started Journal Service.
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