WACOM CINTIQ 21 - CS6

On the PC where it is installed Photoshop CS6 cloud, there is a tablet Wacom Cintiq 21.
With previous versions of photoshop that I had installed on the PC I had no problem.
With this version I do not recognize the pen pressure, says that the tablet does not support it. What should I do?

Ernesto,
First of all try to disc9onnect and reconnect the Wacom and check.
If that doesnt help try to update the drivers for Cintiq and check.
In most of the cases it should fix the issue, but if you still see the issue try unintsalling the drivers for Cintiq from Device Manager and Programs also and then Reinstall the most recent versions.
Alternatively, you can contact Wacom Support too.
-Mandhir

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1. Have the problems related to touch functionality in Photoshop CS6 and Lightroom 5 been resolved that you see on this and Wacom's forums from a year ago?
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Thanks,
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Photoshop Touch support is added in CC 2014.2.2. However Wacom tablets like the Intuos Pro with touch can be use with prior versions of Photoshop and the Wacom Tablets Configurator can customized the tablets touch features to be used with Photoshop. I do not use LR but I'm sure the same would be true for it. You can configure setting for many applications. The device driver knows which application its interfacing with and uses the setting set for each..
I disable most of touch when using Photoshop. The Main reason I have a tablet is Photoshop Brush type tools. Like eraser, clone stamp, etc nothing is better then a pen when it come to creating layer mask. For most programs I still use a mouse and I use the Keyboard, Mouse and Pen with Photoshop....
I never wanted a Cintig I like not having my hand between my eyes and work. I not an artist though.

Probleme mit Photoshop CS6 und Wacom Cintiq 21UX Pen-Display

Hallo zusammen, ich hoffe man kann mir hier weiter helfen.
Seit ich Photoshop CS 6 auf meinen Rechner habe (Windows 7 64Bit, 8GByte Ram, Nvidia GTX 460 Grafikkarte) habe ich Probleme beim Zeichnen probleme mit dem Drucksensitiven Stif meines Wacom Cintiq 21UX Pen-Display.
Es tritt immer wieder Sporadisch auf, das wenn ich z.B. einfach Striche Zeichnen will, Gerade oder Geschwungene aus dem Handgelenk raus, das diese plötzlich in voller Pinselgröße erscheinen, ob wohl Photoshop so eingestellt ist, das die Pinselgröße durch den Stiftdruck gesteuert werden soll.
z.B. möchte eine Art Grass Zeichnen also setze ich den Stift an und Zeichne los, die ersten Sekunden kann ich diverse unterschiedliche Striche zeichnen, dann setze ich wieder zum x-ten mal den Stift für den nächsten Strich an und dieser wird in voller Pinselgröße gezeichnet, egal wie stark ich mit dem Stift aufdrücke, wenn ich den Stift wieder anhebe und wieder neu aufsetze geht es wieder oder auch mal nicht.
Ich weiß nicht wo das Problem ist den in Photoshop CS5 habe ich das noch nie gehabt.
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Wer kann helfen, oder könnte jemand das Problem an Adobe schicken, ich kann leider kein Englisch, habs schon mal in Deutsch an Adobe geschickt aber bis heute keine rückmeldung erhalten.
Bedanke mich schon mal im voraus für jede Hilfe.

Das sind irgendwelche Fehler im Wacom-Treiber in Kombination mit bestimmten Grafikkarten und PS' Hardwarebeschleunigung. Eine wirkliche Lösung zu dem Problem habe ich noch nirgendwo gesehen, aber vielelicht hilft ja das Ausknipsen von OpenCL oder andere Grafikeinstellungen im System.
Mylenium

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Hey guys,
Just to clear things up i dont know much and computers but anyway, I want to buy a Wacom Cintiq 22HD and I have MacBook Pro 13" and ill be running the Cintiq off the MBP if i were to buy it, I'll be running software such as Adobe Photoshop, Illustrator and InDesign (All CS6) on it, but mainly Photoshop. I just want to know if it will run fine, no lagging or anything like that. I was told that it will lag due to my MBP's Graphics card, so i just want to confirm. I've contacted Apple and they couldn't exactly help, all i got was that they dont know of any problems from their side. I'm also in the process of getting and answer from Wacom, so far they have said check the minimum requirments for the software, but all the software work fine on my MBP.
The specifations for my MBP are:
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Graphics Intel HD Graphics 4000 512 MB
Software OS X 10.8.4 (12E55)
Regards, Peter

Assuming their system requirements are met, these drivers will be needed. From the sounds of it, you just need a free USB port. You may need it to be wall powered though as sometimes Apple has a low powered USB port, or one that doesn't provide enough power after the machine goes to sleep.

Photoshop CC + Wacom Cintiq Companion Hybrid

Can I use Photoshop CC on my Wacom Cintiq Companion Hybrid tablet? It is an Android system. How can I download and install it?

Thomas Wyser I am sorry but you will need to run Photoshop CC using Windows 7 with Service Pack 1 or later. Alternately you could run it under Mac OS 10.7 or later although you would need a different computer. You can find a list of the system requirements at System requirements | Photoshop.

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Just got the 3.5 ~ 6 core and 3 of Apples TB –> DVI connectors.
OOOPs! My Wacom Cintiq 21UX needs DVI-I connectivity. So I go to BEST BUY and purchase a ROCKETFISH RF-AP306...
I plug into BUS 0, BUS 1, and BUS 2 and cannot get the Wacom monitor to sync with the Mac Pro.
I get an Apple Logo on startup, then black screen with a cool male voice saying, "To continue with ENGLISH as the main language... press ENTER", or something rediculously cool like that. I didn't even have a KB paired, so... I'm stuck...
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U S I N 6 h N n dW r I t I ngN OW!S 0 0 0Co 0 l (Needs work, though)
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I have not heard of anyone using a RocketFish adapter successfully with a Mac.
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Click on the diagram to see it slightly larger.
Diagram courtesy wikipedia
I think they are trying to say you can use DVI-D *OR* use their cable and connect in a VGA that will be shuffled around to come in on the reserved pins on their ONE connector (so they saved money by not having to have a separate VGA connector as well).

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Today i was asked to hook up a Wacom Cintiq 21UX to a brand new MBP...
After hooking up all the cables the Cintiq started displaying distortion, like a noise in the vertical lines of the screen.
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Is the distortion related to the Intel HD-video 3000?
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Your 15" MBP shouldn't be running on the Intel HD3000 video if you're plugged into the adapter. Your MBP should automatically switch to the the much more powerful AMD 6750 card that comes with the new MBP's. If you're not sure it's switching, download gfxCardStatus, which gives you control over the video card.
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Hi,
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Try a different USB cord, seen this many many times, its highly likely a damaged USB cord.
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Hello!
I want to buy the Wacom cintiq 24hd (the non-touch). I'm reading a little around the different sites, but I'm not able to see if it works with windows 8 or not. I need to know this so I can be sure I can use it with photoshop. I hope you are willing to help me out on this!
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Hi,
I am having that message, always if I delete a Sheet which contains an embeded query.
Even the sheet is deleted, the SAPBEX has information of all the embeded queries, and tries to find the Result area to put the data.
To find out if this is your case as well,
select an empty cell in a Sheet and continue like that, until all the embeded queries are been displayed.
Regards
Vasso
Message was edited by: VASSILIKI SIAGRI

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Hello,
I have been using Photoshop CS4 for quite sometime now with no issues. I have just started using a Wacom Cintiq 20WSX and installed all the necessary drivers and now Photoshop will not open (I have seen other threads relating to Intuos tablets but not the Cintiq 20WSX).
I have unistalled the Wacom drivers and Photoshop will open, on reinstalling the Wacom drivers the problem starts again "Photoshop cs4 has stopped working".
I am running Windows 7 Home Prem 64bit. Photoshop CS4 has all current updates and I am using the most recent driver for the 20WSX from Wacoms site.
Any suggestions as this is really really frustrating. (I have not yet attempted to uninstall Photoshop and reinstall it)
(Incidently I am using the Production Premium CS4 Suite and everyhting else appears to be unaffected -AE, AI are opening with no issues)
Thanks!

Hi. I had the same problems with my Intous4 as well, and since both cintiq and Intuos use the same driver it probably is the same.
Try this. Uninstall the wacom, unplug it, restart the pc. Then download the latest driver from the wacom site (if you didn't already), and install that latest driver alone, without installing the one that came with the cintiq. This is how I solved my problem, it wouldn't open PSCS4 64bit and AE

Photoshop CS5.1 64-bit crashes whole system when using Wacom Cintiq 13HD

Hello,
I've got a big problem and Wacom Support/Forum wasn't really that helpful at all, so I hope someone here has the answer.
I'm using:
- Windows 7 Premium 64-bit with Service Pack 1
- Intel i7-267OQM 2,2 Ghz CPU
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- 8GB RAM
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- on an ASUS N55S Laptop
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But everytime I open my Photoshop it's just some minutes before my system freezes for a second, than blue screen appears und my whole
System crashes down. Every. damn. Time.
I read in the Wacom Forum that more people have this problem, but all suggested solutions by Wacom just don't work.
Here's the link: http://forum.wacom.eu/viewtopic.php?f=3&t=14060
The one thing I didn't try is using the USB Extensions, so I will buy some tomorow and try that too.
But maybe someone has an other idea that could help?
I tried all drivers Wacom has avaible but it still happens. I updated my Adobe Softwares, my BIOS, my graphic card, I restarted countless times,
but nothing seems to work.
Help me, please!

A problem has been detected and windows has been shut down to prevent damage to your computer
REFERENCE_BY_POINTER
If this is the first time you’ve seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.
If problems continue, disable or remove any new installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
Technical Information:
*** STOP: 0x00000018 (0x0000000000000000, 0xFFFFFA800D767920, 0x0000000000000002, 0xFFFFFFFFFFFFFFFF
Collecting data for crash dump…
Initializing disk for crash dump…
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And I saw that the problem occurs with Asus Laptops and Dell Precision Laptops.
So when I've got time (-> weekend ) I'll set up my desktop pc again and try it there. Maybe it's one of the Asus drivers?

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I have been having issues connecting my 27" thunderbolt iMac (2012) to my Cintiq 13HD so far i have bought several adapters and have done several diffent methouds along side it. I am now at a point where the iMac screen goes blue for maybe 2-3 seconds but doesn't mirror across to the cintiq. can you help?

Have you updated the latest Wacom cintiq's driver?
Do you have another (third monitor) attached to your imac? Are you using your Cintiq as "second" display?
Some people connect the cintiq through adaptor, which would make the cintiq the third display.
Normally, as I know, imac can get hooked up to only one monitor (as second display). The imac wouldn't recognize the third display unless you have an adaptor.
In any case, if your cintiq is a second monitor, you shouldn't have the problem you mentioned. May be the cintiq is defective or it's your driver isn't up to date. I also have a cintiq13hd connected to an imac as second display and it works just fine.
Hope this help.

If I daisy chain two Thunderbolt Displays to a 2011 iMac 27" can I connect a Wacom Cintiq HD to the other Thunderbolt port?

In one Thunderbolt port are the two Thunderbolt displays, in another Thunderbolt port is the Cintiq HD. Would this work on an iMac 27".

Looks like 2 external displays are the max, even for the 2-port (TB) iMac. So if the Cintiq shows up in ASP and is considered by the computer as a display, then NO, you won't be able to use the Wacom Cintiq in 'addition' to (2) TB displays.
http://support.apple.com/kb/HT4885

IMac and wacom cintiq 21 tablet problem

Hi, i have a serious problem with a first gen intel iMac and a new wacom cintiq 21 u tablet monitor. The problem is that when i connect the tablet to the imac all i get are the terrible red ripples. Adjusting monitor display settings does not help at all. Same tablet works great with a windows based laptop and the following generation imac. I'm using the following connection scheme for connecting tablet to the imac:
tablet dvi-I -> adapter to dvi-d (included with tablet) -> dvi-d to mini dvi-d adapter -> imac. imac does not have a port for direct dvi-I connection. Again, same connection scheme works just fine on the next model of imac.
Does anyone have any ideas what could be causing this problem? Could it be an older version of OS?
Thanks in adavnce.

Since you say that it won't work with a first gen iMac, but works with "next model", have you considered installing a earlier version of a driver? Could it be that the latest driver isn't being recognized? I know that it said "10.4/10.5", but I ran into a problem with some third party software updater that simply would not work with my 10.4.11 even though it stated 10.4/10.5 and once I reverted back to the previous version, everything worked as it should.

WACOM CINTIQ 21 - CS6

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