Wacom Intuos Pro with Ai zooming/panning using the stylus not working

I'm having a problem with my Intuos Pro Medium tablet in Adobe Illustrator CC 17.1.0 (Mac OSX 10.9.2) while zooming/panning using the stylus.
I've set my primary button on the pen on Pan/Scroll.
When you hold alt/option+primary button on the stylus (pan/scroll)+drag, you could zoom in/out. (like you would if you were to hold alt/opt and push up on the trackpad with two fingers to zoom in or out - doing this works)
When you hold the primary button, you could pan around the artboards.
I used this alot before in the past with an Intuos 4 with an old driver but now it doesn't work with the new tablet and drivers.
Instead when I hold the primary button it shows only the grabber hand (which is no help).
I have tested this in Photoshop on the same machine and it works as it should, I can Zoom and Pan properly.
Please help - is there a setting I am missing somewhere in Ai?

Kelly,
Sorry for our lack of response. We hope you have been able to resolve this problem, it's not one we have seen ourselves. Single click and drag should be working with an Intuous Pro on Mac or Win. Back in February you may have still been using the older AIR based version of Muse. The Muse CC and CC 2014 may have ale have fixed that issue. Please let us know if this is still affecting you...
Thanks,
Dave

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Adobe Photoshop Version: 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 12
Logical processor count: 24
Processor speed: 1995 MHz
Built-in memory: 40886 MB
Free memory: 34915 MB
Memory available to Photoshop: 37151 MB
Memory used by Photoshop: 95 %
Image tile size: 1024K
Image cache levels: 4
Font Preview: Extra Large
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=0, left=-1360, bottom=768, right=0
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
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OGLContextCreated=1
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gpu[0].RendererID=1757
gpu[0].Vendor="NVIDIA Corporation"
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gpu[0].DriverDate="20140304000000.000000-000"
gpu[0].CompileProgramGLSL=1
gpu[0].TestFrameBuffer=1
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gpu[0].OCLVersion="1.1"
gpu[0].CUDASupported=1
gpu[0].CUDAVersion="6.0.1"
gpu[0].OCLBandwidth=7.46105e+010
gpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.40 NVIDIA via Cg compiler"
gpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]
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gpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
gpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
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gpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]
gpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
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gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
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gpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
License Type: Subscription
Serial number: 96040035116912554961
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
Temporary file path: C:\Users\JOHNJM~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
E:\, 3.64T, 3.23T free
F:\, 465.2G, 143.9G free
C:\, 224.2G, 108.8G free
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Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\
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   ICO (Windows Icon) NO VERSION
   Reduce Noise 7.0.0.0
   ScriptListener 13.0
   StarFilter Pro 3 3.0.3.0
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Flash:
   Mini Bridge
   Adobe Exchange
   Kuler
Installed TWAIN devices: NONE

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Hi
i have a question about cs3 , under xp
i add a curve adjustament layer ,-> curve dialog (window) open -> well i can zoom with the mouse wheel
but if i keep the space keyboard pressed , i can't use the hand tool
when i click the space keyboard , it works like the [ok] button , in short if like i click on ok and close the window
is there a tip to use the curve adjustament layer , zoom and use the hand tool
thanks
cheers

That's the behavior you would expect in general when using the space bar while a dialog is open in Windows, since the space bar is normally expected to operate the default button - [OK] in this case. Just for thoroughness I did reproduce the issue with Photoshop CS3 just now, just as you described. I don't believe there's any workaround.
This is likely one reason why Adobe implemented the new Adjustments Panel in Photoshop CS4 to replace that dialog entirely. In PS CS4 and newer you get the functionality you desire - that of having the space bar invoke the Panning feature, even though you may be changing the parameters of an Adjustment layer.
-Noel

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Message was edited by: EZ Jim
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