Wacom Tablet causes Apple wireless keyboard to stop working.

My Wacom tablet/pen causes my Apple wireless keyboard to stop working. While working on a photo in Photoshop using my Apple (usb) mouse to make selections the keyboard works fine. When I use the Wacom Pen to make selections, not immediately but anywhere from five to ten minutes into it, I hear what sounds like a chirp from my computer (Mac Pro) and my keyboard stops working. The command, option, control and direction keys still work but not the number and letter keys. I have to connect a spare Logitech keyboard via USB in order to continue and not loose my work. After awhile I will hear the chirp again and the Apple keyboard will start working. This will continue to occur at irregular intervals. Without the spare keyboard I've had to reboot my computer (loosing all the work on the photo) to get the keyboard working again, but only for it to reoccur. Any suggestions to fix this would be appreciated.

The Mac inherently keeps all input methods active, such that you could type alternate keys on alternate keyboards.
If you have third party add-ons that might change the way Bluetooth works, those would be the primary suspects.
Be sure all your Drivers are completely up-to-date, and batteries in battery-powered devices are still strong.
Bluetooth uses the same part of the frequency spectrum (but a different modulation technique) as cheap WiFi Routers, baby monitors, and microwave ovens. if you live in a busy apartment building, there may be very high levels of interference.

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This question was solved.
View Solution.

Hello @Thor66,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that your wireless keyboard is not working and you are looking for assistance. I am providing you with an HP Support document: Wireless Keyboard and Mouse Troubleshooting, which will walk you through the troubleshooting process for your wireless keyboard.
Now if this does not work and you have to replace the keyboard do not fear you can replace the keyboard and the dongle without using another USB port as the one that is in can be replaced. I would be happy to assist you further and/or walk you through changing out the dongle from a new wireless keyboard, but first I would encourage you to post your product number for your computer. I am linking an HP Support document below that will show you how to find your product number. As well, if you could indicate which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this and the product number I can provide you with accurate information.
How Do I Find My Model Number or Product Number?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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Do a SMC reset first, let us know if that works.
SMC RESET
Shut down the computer.
Unplug the computer's power cord and all peripherals.
Press and hold the power button for 5 seconds.
Release the power button.
Attach the computers power cable.
Press the power button to turn on the computer.
PRAM RESET
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.

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Love esther

Wacom Tablet causes Apple wireless keyboard to stop working.

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