Wait... Installing...

Question

I am translating into English the message I published a few hours ago in the Spanish forum. That's why the screenshots are in Spanish. Hello, A few days ago I had trouble installing Gran Turismo 6's last update, having no other option than disconnecting the console as it was freezed with the screen in black. I restored the console to factory settings and tried to update its system, but when it restarted to begin with the installation of the update, it just stopped working. I had to call the technical service and send it for repair. Yesterday, 4:00pm approx. After a week of waiting time, my PlayStation was back. Well, not exactly mine, but a refurbished one. At least the outside part seemed to be new, because it had plastics on the shiny part and the disk tray. I don't know how it is inside. Yesterday I inserted the Gran Turismo 6 disk into the console and it started to download game updates, exactly 12 of them. After a long wait, they finished downloading at midnight, more or less. After that, the next screen appeared, but the remaining time was only 3 minutes. I did wait for like 30 minutes and the screen was still the same.  Wait. Installing... Do not turn off the system while the Hard Disk access indicator is flashing. Time remaining: 270 min.  Because of this, and because the console had been turned on quite an amount of time, I pressed the PS button in order to go back to the menus and turn it off. Curiously, the console did beep once and it restarted, without consequences, fortunately. I turned it off in the normal way and I went to sleep. Today, 9:00am approx. This morning I woke up and I turned the console on, and the screen shown is the one from the picture above. At the beginning, the remaining time is like 200 or 400 minutes, but then it reduces to a few, less than ten, but they never end. Today, 10:45am, I update the situation   The installation process has stopped and the next screen is shown.  Error. An error has occured during installation. Accept. When I accepted, the installation process started again. I fear I might be in a loop. Let's see If you can give me some advice or suggestion because I don't know how to act, and I want to play the game soon. Again, thank you in advance. If you speak Spanish, you can answer me here.

Answer 1

Hi .Sorry to hear of your troubles.    Yes that HTTP 403 error seemed to affect quite a few people over the weekend.Hopefully things have calmed down since. Not sure what you mean by 'pausing during game play'.But I would have perhaps had a go at a couple of Safemode functions before deleting the install, just incase any HDD issues were able to be solved that way. Anyway, let's see if we can move forward.So it sounds like you deleted everything okay and successfully re-downloaded the game.But then hit trouble with the updates. It also sounds like you've had a decent read of some of the tips, which is good.I'm still a fan of establishing that the game is running as it should on v1.00 before proceeding.And I'm still a fan of the XMB update option as opposed to doing it in-game. There is a new PS3 FW update available ... v4.66 (I think)Just make sure your console is fully updated as well. Regarding the step approach for updates.As you can probably guess, I haven't had to do it for GT6. (cross fingers, touch wood, etc)So I can only assume it still works the same way it did a few updates ago. By that I mean that once you're all set and ready to start downloading the updates, you should see it is done via multiple files.(it will probably will tell you 1 of 13 when you first start)So the idea is the first file will download, and it will then install.Once done it will move to downloading 2 of 13, and again once that's downloaded move onto installing 2 of 13. You are able to stop the download process after any file has downloaded and installed by pressing 'circle'So if you wish, you can watch file 1 of 13 download, then install, and then see it change to file 2 of 13.And then once it's begun downloading file 2 of 13 you can press 'circle' to cancel the update process.You've now effectively updated one patch.You can then play GT6 (either offline or by cancelling any prompts to sign-in) and check you've advanced to the next version and the game is playing as it should. Slowly you can creep up on being fully updated to v1.14. Here's the patch sizes so far :The list below is my best knowledge as to the size of each update file.v1.01 = 1.2GBv1.02 = 1.2GBv1.03 = 99MBv1.04 = 214MBv1.05 = 100MBv1.06 = 295MBv1.07 = 961MBv1.08 = 1.4GBv1.09 = 598MBv1.10 = 2.1GBv1.11 = 30MBv1.12 = 484MBv1.13 = 9.5MBv1.14 = 548MB You can use this as a guide to know how many 'files' at one time you wish to download and install before cancelling the update process.I mean there's probably not much point going one update at a time for v1.03 through to v1.06 as they are all quite small, so you could do them in one hit.Be wary of v1.09 as it contained some physics changes and they altered all the cars default settings to accommodate the new physics. The install is quite demanding because of this.  Another option you could consider is using the consoles 'Backup' function.It's effectively like creating a restore point on a PC.You copy your PS3's HDD content to an external drive (that includes game data as well as save data)So let's say you get to v1.09 successfully.Downloaded, installed, and game is playing as it should.File size for v1.10 is over 2GB.Perhaps you might consider backing up the HDD before going any further with the updates.Saves you starting from v1.00 again should something go wrong downloaidn or installing the big file. Anyway, just a thought.Here's a post I did about it earlier if you are interested in trying it.http://community.eu.playstation.com/t5/Gran-Turismo/Gran-Turismo-6-installation-error-80029564/m-p/22651880/highlight/true#M159948  Hopefull there's something in this post that you'll find useful.If I'm off-target or you have other questions let me know. Otherwise best of luck with it and hopefully things run smoother for you next time you try.