Wait time when renting movies

Is it normal to have to wait over an hour when renting a movie via Apple TV?

The wait time is dependent on your network.
What is your current connection, use speedtest.net
Check istumbler (Mac) or netstumbler (PC) to get a report of your network, it will help see if there is interference.
Make sure DNS is set to use your ISPs (settings - general - network - DNS should be automatic)

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    Hi Guys,
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    It actually asked last time I made a rental.
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  • HT1657 when renting movie, Can i watch when buffering or do i have to download it in full and then watch?

    when renting movie, Can i watch when buffering or do i have to download it in full and then watch?

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  • Security question answers are not accepted when renting movies. Why? How do you correct?

    Correct Security answer are not accepted when renting movies.
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    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
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  • Can I set up a password for when renting movies from my Apple TV without having to sign out?

    Can I set up a password when renting movies from my Apple TV without having to sign out?

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  • HT1657 Do I have to wait for a rented movie to download before playing?

    I seem to need to wait for my rented movie to fully download before playing. Is this normal? I would have expected once the download has begun, for playing the movies to be possible. Any advice?

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    Can we watch something else on our tv while we are waiting for our rented movie to download (Hours!!!)??? 

    Not advisable, the ATV (2n'd and 3'rd gen) doesn't have a hard drive, it is limited memory which is used for streaming only.
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    Does anyone know if subtitles will be available when renting movies via iTunes and Apple TV? Besides, I wonder if local films/TV shows will be available?!

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  • Slow load times on rented movies

    Recently we have been experiencing intermittent performance during streaming rented videos on our second generation Apple TV. For the second night in a row we would be watching a rented video when it would suddenly freeze and then say "Ready to play in XX minutes". The amount of minutes then jumps from anywhere between 59 minutes up to as long as 1 hour and 50 minutes. My thought is that it has something to do with Apple's introduction of the 3rd gen AppeTV (1080p) and rentable 1080p movies. I suspect all the bandwidth is going toward these new devices and all of us with older hardware are getting the shaft.
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    @jfricker,
    I did some research about the problem online and discovered that it was OpenDNS causing the problem. If you're using OpenDNS I recommend changing your settings back to your ISP's settings.
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    Check this article http://support.apple.com/kb/TS3623
    After changing my DNS addressess back to the default Comcast ones I tried playing our rented movie again and it started right up. Kind of bummed that this is the solution because OpenDNS is pretty cool. If you don't know what it is check it out online at OpenDNS.com. Basically it allows you to block unwanted content on a network-wide basis so that you can filter content coming in to any device connected to your network... rather than setting up individual parental controls on a client by client (meaning any device on your network - iPhones, computers, game consoles, etc) basis.
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    When renting a movie in iTunes it doesnot complete the last part and says unable to download at this time

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    What is wrong? I cannot get it to start downloading the rented movie? I tried shutting down and restarting and when I hit start download, it does not work!

    We started having the same problem on Friday. Had been able to rent movies up to this point. We can access iTunes from all our computers on our network but when we go to rent a movie we just get a spinning gear at least 30 minutes. We seem to be able to access iTunes from AppleTv for everything but buying and renting anything. Not sure what changed have tried everything you have tried and more. All software is current. Anyone have another idea?

  • HT204370 why does my video and sounds not play at the same time when watching movies

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  • New twist on the dreaded white screen when renting movies

    I have been hit with the nasty white screen after renting a movie. After reading the discussion forum, this is apparently a "personality" issue with ATV and Apple has not yet found a fix. However, after performing the "pull-the-plug" reboot, which in the past has corrected the problem, I now have a new problem. When the main menu appears after reboot, it is frozen and it does NOT respond to the remote. The only command it recognized was the menu + "-" reset command. When it resets and comes to the screen asking for restart, diagnostics, or factory reset choices, the remote works. But when you select restart and get back to the main menu, it freezes. (I ran diagnostics and ATV says it feels fine.) For some reason, a bug is preventing atv from recognizing any remote commands. Right now I am in the 24hr movie viewing window, and I will let that period elapse to see if the corrupted white screen rented movie just dies its deserving death and releases the main menu back to my command.
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    John Donaldson1 wrote:
    I have been hit with the nasty white screen after renting a movie. After reading the discussion forum, this is apparently a "personality" issue with ATV and Apple has not yet found a fix.
    something that has never happened to me
    I guess my ultimate ploy would be factory reset, but then aren't I put back in the position of re-syncing my 6,000 songs, and photo library?
    yes that's correct.

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