Waiting for Activation error

Hi, my iPhone 3gs iMessage is stuck on "waiting for activation." I have tried trouble shooting, changing the DNS, the airplane mode solution, turning it on and off, but nothing is helping. Please, anyone, advice?

Hi karla35,
It sounds like you have taken some good troubleshooting steps to resolve this. We have a great resource for this issue:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
I've been able to resolve this issue in the past with the section titled:
"Unable to activate FaceTime or iMessage with phone number and Apple ID after waiting 24 hours (iPhone only)"
Please note that step nine is very important, we want to restore from the backup. Do not perform a full restore.
Thanks,
Matt M.

Similar Messages

TS4268 i'm having a waiting for activation error but when I try to sign in under imessage and facetime, I get a check your network connection and try again error. connection is fine because i upgraded my wifes phone and everything works fine. How do I f

How do I fix phone. I'm getting waiting for activation error. When I try to sign in under imessage or facetime, I get a check network connection error. My connection is great because i'm using my wife's phone which upgraded with no problem. Please help someone??

wifi is fine, apple servers r to busy to effectively use facetime and imessages right now is all. and activation error is due to high server traffic as well. keep trying or wait, thats it

"Waiting for activation" Error Message

I get a "waiting for activation" message when trying to turn on IMessage and Facetime. I rebooted the phone and reset the network settings but it did not work. Does anyone know how to resolve this issue?

Hi karla35,
It sounds like you have taken some good troubleshooting steps to resolve this. We have a great resource for this issue:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
I've been able to resolve this issue in the past with the section titled:
"Unable to activate FaceTime or iMessage with phone number and Apple ID after waiting 24 hours (iPhone only)"
Please note that step nine is very important, we want to restore from the backup. Do not perform a full restore.
Thanks,
Matt M.

TS3367 i am facing a problem of facetime waiting for activation error.... using vodafone sim...

i am facing problem of facetime waiting for activate error......
using vodafone sim.....

Try Here > http://support.apple.com/kb/TS4268

TS4268 iMessage and Facetime have a "Waiting for activation" message. What do I do?

Facetime and iMessage have a "Waiting for activation" error message in the setting section.
Need help figuring out what to do.

iMessage is currently down. You can always check system status at: http://www.apple.com/support/icloud/systemstatus/

I get an error message "waiting for activation" while trying to turn on imessage

I had to reset my Apple ID password. After doing this i now have to log back into everything that requires an Apple ID to operate on my 5C. I dont currently have cell coverage as im traveling in Italy for work and don't have international coverage. Is there a way for Imessage to verify my new AppleID password without recieving an SMS from Verizon. My phone is currently in Airplane mode with date and all roaming shut off to keep from getting an expensive charge. I have Wifi through a hot spot i carry with me but the Imessage gives an error message saying "waiting for activation" From everything i have found i guess it's waiting for network (Verizon) verification. Back to my question, is there a way to have Imessage verify my new Apple ID password over wifi using my email address instead of carrier verification? This seems to have worked for Facetime but i know facetime only uses Wifi.

Hey Andrew,
That is interesting issue. If you are still not activated with iMessage, then you will probably need to turn your cellular data on so it can be linked with your phone number. Go over the article below to walk you through some general troubleshooting to get it going.
If you get an error when trying to activate iMessage or FaceTime
http://support.apple.com/en-us/HT201422
Take care,
-Norm G.

After the IOS7 update, i can no longer use my imessage and facetime. It says "waiting for activation" and tried to log in on my apple id but it turned out to connection error. Please help me guys! Thank you.

After the IOS7 update, i can no longer use my imessage and facetime. It says "waiting for activation" and tried to log in on my apple id but it turned out to connection error. Please help me guys! Thank you.

Have you tried to reboot your phone(hold home and lock button simutainiously)?

HT5622 I just got a new iPhone, how do I set up my iMessage? Keeps telling me waiting for activation, then it comes up and says an error has occurred.

HHow do I activate iMessage? Keeps saying waiting for activation, and then I do my Apple ID and password then it says an error has occurred.?

Is your phone activated with your carrier? Can you make a phone call and send a text message?
Which country/ carrier?

Vodafone India customer....on my iPhone5, imessage and facetime are giving error "waiting for activation"

Hi
I have iPhone 5 with Vodafone India connection. The major challenge is Facetimche & iMessage giving error "waiting for activation"
I have tried all the available solutions in Google search but still no change.....
Please help in getting this sorted out!!!
Thanks
Atin

Level 1 (0 points)
chakkochi
Re: My iMessage still says "Waiting for activation..." Jun 17, 2012 10:04 PM (in response to bradfromwinnipeg)
Hi All,
This problem is solved for me, with some help from the carriers. At last
Let me describe my situation once again.
I am from India, where the official iPhone carriers are Airtel and Aircel.
I have two prepaid connections - One from Airtel and one from Reliance GSM
Whenever I try to activate iMessage from my Reliace SIM, it shows activation unsuccessful, the the receive at shows my email ID only.
But whenever I try activate it using Airtel SIM, it activates just fine. But since my primary connection is the Reliance one, I wanted it to get activated for Reliance.
I have tried every tweaks/restore etc mentioned in this discussion, but nothing worked.
The solution:
This does not require any jailbreak/restore. Just a little help from the carrier.
For all reliance GSM customers in India, you can just try to activate in again. I think they have solved it for all customers.
I was almost lost hope of activating imeesage on Reliance. But then one of my friends bought a new iphone (4S). He had a docomo connection, and he also had this same issue. But using his contacts in docomo, he enabled some trace in his connection, and found out that the phone was trying to send SMS to a UK number (short code), which is blocked by their RA team.
This is that magic number : 00445773142076
So from him, I got the number. I raised a complaint with Reliance.
The complaint had nothing about imessage, but it said: "I am unable to send international SMS to the number 00445773142076, even after having sufficient balance and an active SMS plan"
So they have done some 'unblocking' and called me this morning and asked to try again 'sending sms to the same number' . I went to settings and activated imessage and facetime/ Thats it !!!!.
A big thanks to Reliance GSM support for the quick solution.
For anyone on Reliance GSM in India, just try activating it now.
For others, log a complaint with the carrier that "you want to send SMS to the number 00445773142076.
Thanks all

I cannot sign in to my facetime, its saying waiting for activation and when i sign in its saying error occur

i cannot sign in to my facetime, its saying waiting for activation and when i sign in its saying error occur

Hey tavz91,
If you are getting an error when attempting to use FaceTime, I would suggest that you troubleshoot using the steps in this article -
Get help signing in to FaceTime, Game Center, Messages - Apple Support
Thanks for using Apple Support Communities.
Happy computing,
Brett L

IMessage and Facetime "waiting for activation" on iPhone4s (Brazil)

I've had an iPhone 3GS for 3 years, had iMessage working perfectly.
On march 16th, i bought an iPhone 4S from my supported carrier, TIM. Since then, I cannot activate my phone number neither in iMessage nor in Facetime.
If I log in my Apple ID, both work fine, but under my email address.
I've been searching for answers since then, tried everything - Date/Time adjustments, reset network config, set up as new phone, restore from iTunes backup, restore from iCloud backup, activate/deactivate iCloud account, setting up my phone number under my Apple ID, even DFU mode, but nothing seems to work.
I reached my carrier, who said there are no issues on my phone line, and thus it must be something that should be solved by Apple.
Sometimes, just trying to turn on iMessage or Facetime will give me an instant popup message on the iPhone saying "iMessage Activation - An error occurred during activation. Try again". If I click "OK" and try to activate it, I get "Waiting for activation" under the iMessage on/off button for about 4 to 5 hours before it says again that my iPhone has not been verifyed and I must try again.
This has been going on for a week now, and I sure hope someone can help me solve this thing.
By the way, I'm running iOS 5.1 on 4S, as I was running iOS 5.1 on the 3GS before.

TIM
Como muitas pessoas, assim como eu, também não conseguem ativar o Imessage, resolvi compartilhar a solução a seguir, a qual ainda não tentei.
É da época dos problemas com o Facetime, mas dado que o sistema de ativação é semelhante ao iMessage, vale a pena tentar, visto que é a solução mais coerente que vi até hoje.
O texto a seguir foi Publicado em 22 Dezembro 2010 por Fábio Kohn,
no link a seguir:
http://pt-br.paperblog.com/solucao-definitiva-como-ativar-o-facetime-na-tim-1650 48/
ABRE ASPAS:
Em menos de 3 meses de cliente da TIM, foram 8 protocolos de atendimento direto com eles devido a problemas distintos e 3 chamados junto a ANATEL
incluindo um deles o da ativação do FaceTime, nada adiantou, sempre alegavam que o problema estava na Apple e não na operadora,
Não vou nem descrever o fato de os atendentes da TIM no *144 não saberem nem do que se trata “FaceTime”.
pra terem uma ideia, ao falar que o aparelho era um iPhone, a primeira pergunta: – De qual marca Senhor?
Foi quando fui até uma loja física da TIM, relatei rapidamente meu problema no pré-atendimento e foi quando veio o gerente da loja,
começou a falar comigo e sacou o iPhone 4 dele do bolso dizendo que ele teve exatamente o mesmo problema.
Foi quando ele em poucos minutos me explicou o que eu deveria fazer, vamos então a solução:
Primeiramente como funciona a ativação do FaceTime? Quando você ativa ela, o aparelho envia um SMS internacional para o servidor,
onde contem armazena seu número, e então o servidor lhe envia de volta uma autorização para utilização do serviço,
é ai onde esta o problema da TIM, alguns números da TIM o servidor reconhece como número fixo (caso de números que começam com o número 6),
e em outros ele simplesmente desconfigura a formatação que deveria ser +55 (11) XXXX-XXXX para alguma outra que não consegue identificar o código de área
fazendo com que a autorização NUNCA chegue no seu aparelho.
Existem duas soluções para isso, uma extremamente rápida solicitando a troca de seu número, e outra para quem não quer abrir mão do número
que leva até 05 dias para resolver, ambas garantidas pelo gerente da loja que funcionam e aqui estou eu como prova viva .
Solução 1 – Rápida, solicitação de troca do número.
- Ligue no atendimento da TIM no *144 direto do seu celular.
- No menu, escolha a opção 1 (confirmação de atendimento direto do aparelho) e logo em seguida a opção 3 (atendimento personalizado).
- Ao escolher a opção 3, será transferido para um dos atendentes.
- Confirme seus dados com ele, e de maneira muito simples e direta sem muita explicação faça a seguinte solicitação:
1.Solicite a troca de seu número.
2.Provavelmente ela irá perguntar o motivo: Relate que você precisa utilizar um serviço do qual não aceita números de celular começando com o número X (fale o número do seu).
3.Ela irá confirmar, e te passará algumas opções de número, diga que você tem preferência por números que começam com 7 ou 8.
4.Escolha seu número, ela efetuando a troca e finalizando o atendimento, espere alguns minutos que pode levar até 2 horas, desligue o aparelho, ligue ele de novo, e realize a ativação do FaceTime.
5.Pronto, em até 2 horas terá seu FaceTime ativado.
OBS: Não necessariamente seu número tenha que começar com 6 para ter esse problema, como disse, existem números que dão problema na hora do recebimento da autorização. Como saber se você vai pegar um número que funcione? Não da para saber, a única certeza que você tem, é que o que você esta não funciona! Por isso, faça essa opção por sua conta e risco!
Solução 2 – Um pouco mais demorada, mantendo seu número.
- Ligue no atendimento da TIM no *144 direto do seu celular.
- No menu, escolha a opção 1 (confirmação de atendimento direto do aparelho) e logo em seguida a opção 3 (atendimento personalizado).
- Ao escolher a opção 3, será transferido para um dos atendentes.
- Confirme seus dados com ele, e de maneira muito simples solicite falar no atendimento especial de iPhone. Ele irá te transferir:
1.No atendimento de iPhone, relate rapidamente seu problema de ativação do FaceTime.
2.Solicite a abertura de um protocolo para ativação do FaceTime em sua linha, pois devido a sua linha pertencer as que estão com problema de ativação, você não consegue ativar.
3.Diga para ele colocar na abertura do chamado exatamente isso: “Solicitação de ativação de FaceTime para o número “tal” que apresenta falha na ativação do serviço devido a ser reconhecido como número FIXO impossibilitando o recebimento de SMS internacional requisitado para a ativação. Solicitamos a liberação e confirmação desde terminal como número móvel”.
4.Finalizando o chamado, aguarde até 05 dias úteis, sempre que for tentar realizar a ativação dentro dos 05 dias desligue o aparelho, ligue novamente e tente ativar. Nesse intervalo de 05 dias pode acontecer de ativar nos primeiros 15 minutos ou até completar o prazo.
OBS: Essa opção foi a realizada pelo gerente da loja TIM relatada na história acima, dica dele inclusive de o que colocar no chamado para a solução
relatada no passo 3.
Sempre anote o número dos respectivos protocolos, eles são a prova de que você fez a solicitação, caso em até 05 dia ainda assim não conseguir realizar a ativação recomendo a solução 01.
Essa dica é valida e testada com a operadora TIM com 100% de solução em ambas as dicas, porém caso alguém consiga com o mesmo método em outra operadora deixe a confirmação ai também!

IMessage is waiting for activation. Please help!

Please help me!
I keep getting "waiting for activation" on my iMessage. I can only send/receive iMessage from my email address, NOT my phone number.
Under Receive at, my phone number isn't listed at all and I have no way of adding it.
I've checked under setting > phone > my number. And the phone # is listed correctly. (I live in Indonesia so it's +62xxxxx).
And I'm not sure if this is connected or not, but under setting > phone > show my caller ID, the ON button is greyed out.
A little history & weird problems I encountered:
My iPhone 4S was stolen about a month ago (I'm still ****** about it).I did a remote wipe on it and I figured the person who stole is has thrown away the SIM card because the number isn't active anymore.
So I just bought a brand new iPhone 4S and a new number again. I synced it to iTunes and upgraded it to iOS 5.1 then I did a restore from my old back up. Everything was fine except for the iMessage. It shows "waiting for actvation". When I tap under Receive At, the email address is listed as well as my OLD phone number (the one that was stolen). It was greyed out and the status was "verying" which later turned to "error". I have no way of editing or removing that old number. When I connect my iPhone to iTunes, the phone # was shown as n/a on iTunes, but after 30 mins or so, it will appear.
So I did a restore again and this time set is as a new iPhone. The old phone number is now gone, but only my email address is listed. I can't input my phone number there.
I have done all kind of fixing suggestions that I can find online, but nothing works so far.
- Date & time set as automatic (I don't know why this matter, but mine was already set as automatic from the begining)
- Reset network setting
- Changing the DNS to 8.8.8.8.
- Restore to factory setting (from back up & as new iPhone)
- Turning on/off iMessage & facetime
- Sign out/in of apple ID
- Change location from apple ID
- Hard reset/reboot
And many others.
Is this an error on my iPhone or maybe the iOS or is it the carrier?
Any input is greatly appreciated!

Hi guys,
I keep getting "waiting for activation" on my iMessage. I can only send/receive iMessage from my email address, NOT my phone number.
I have done all kind of fixing suggestions that I can find online, but nothing works so far.
- Date & time set as automatic (I don't know why this matter, but mine was already set as automatic from the begining)
- Reset network setting
- Changing the DNS to 8.8.8.8.
- Restore to factory setting (from back up & as new iPhone)
- Turning on/off iMessage & facetime
- Sign out/in of apple ID
- Change location from apple ID
- Hard reset/reboot
And many others.
...me too. I'm in Portugal having the same issue!! Hopefuly Apple will give us a solution, shortly...

IMessage not working is 'waiting for activation'- help!

Hi,
Last night I changed my apple ID password on my phone. It says 'waiting for activation' on both imessage and facetime. Meanwhile I did some tests and I sent an imessage to a fellow imessage user but it sent from my email rather than my phonenumber - i dont want this!
When I go into 'settings' - 'messages' - 'receive at' (which has my current and correct email address) and click on 'my apple ID' and go to 'view account'
I see my current email with my OLD password (I can tell by the amount of dots) when I enter the one I changed it to last night it says 'you must choose a password that you have not used within the last year'.
So I have 2 different passwords being used on my apple ID/iphone.... The OLD one which is stuck on my message and the one I just used to log into my apleID to ask this question (the new one)
And I cant cant change this current one back to the old one to sync it up again because it gives me the message 'you must choose a password that you have not used within the last year'
I dont mind changing the password to a whole new one - but how do I do that so it syncs with all systems (imessage, facetime, App store etc) HELLLPPPP
Thanks

The following gives instructions for that error message, including to contact Apple support if you've tried all of the steps shown and waited 24 hours: http://support.apple.com/kb/TS4268

When i try to activate iMessage i could see the comment "waiting for activation" for more than 24hrs.Is this because of mobile device problem or someother issue ? My mobile is just 20 days old

When i try to activate iMessage i could see the comment "waiting for activation" for more than 24hrs.
Is this because of mobile device problem or someother issue ?
My mobile is just 20 days old

The following discusses that error message and may help: iOS: Troubleshooting FaceTime and iMessage activation

TS2755 I living in Israel using Hot Mobile an 3.9G network, transferred my old number from another carrier and for some reason the imessage / face-time not working anymore even restore not helped, it stuck on "waiting for activation" please help

when i try to active the imessage or facetime it typing "Waiting for activation" and stuck like this.
when i go to setting > phone > i see the correct number.
i think i read the whole google already trying resolving this issue tried everything, even restored my phone and actived the new sim using itunes.
but still not working same error.
the NEW sim of HOT MOBILE gave me a temporary number which worked fine its was 053-xxxxxx
after somthing the transfer like 24 later hours they transfered my old number from another carrier witch is 054-xxxxxx
and now not working.
called my carrier and they has no idea how to fix that.
they told me contact apple.
P L E A S E H E L P. . .

Hi guys,
I keep getting "waiting for activation" on my iMessage. I can only send/receive iMessage from my email address, NOT my phone number.
I have done all kind of fixing suggestions that I can find online, but nothing works so far.
- Date & time set as automatic (I don't know why this matter, but mine was already set as automatic from the begining)
- Reset network setting
- Changing the DNS to 8.8.8.8.
- Restore to factory setting (from back up & as new iPhone)
- Turning on/off iMessage & facetime
- Sign out/in of apple ID
- Change location from apple ID
- Hard reset/reboot
And many others.
...me too. I'm in Portugal having the same issue!! Hopefuly Apple will give us a solution, shortly...

Waiting for Activation error

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