Waiting for printer to respond officejet pro 8600

I am suddenly getting a message when I try to print from any Microsoft Office 2010 program to my Officejet Pro 8600.  It says, "Waiting for pinter to respond".  It only flashes on the PC screen for a few seconds, but then it takes a long time for the printer to come to life and get started printing the document.
In addition, I had one Word document that was taking forever to print.  Both issues started a few days ago.  The document is mostly a drawing, with a bit of text.  It used to print just fine.  I deleted the document, made a new scan of the drawing, added the text and saved it to a new folder in case there was a problem with the destination folder.  Nothing happened.  I tried doing the same thing making it a Publisher document.  Same thing happened.  Every other document prints fine (except for the wait time for it them begin)  I uninstalled/reinstalled the printer and drivers, did a repair of the Office software.  No change.
I downloaded and ran the HP Print & Scan Doctor.  It found no problems.

Hey @sldmsh,
Thanks again for getting back to me. After some additional digging I did find this Microsoft Support document that seems to describe what you're experiencing:
The size of the EMF spool file may become very large when you print a document that contains lots of...
There is a suggested fix under the Resolution section of the document that you can try. By enabling the 'Print directly to the printer' feature you avoid spooling print jobs.
Should the issue still occur I would recommend that you reach out to Microsoft Support for additional guidance.
Microsoft Support Community
It has been a pleasure working with you. I wish you luck going forward with this!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Similar Messages

  • Change sided printer back to default single sided printing on hp Officejet Pro 8600 printer

    How to change 2-sided printer back to default single sided printing on hp Officejet Pro 8600 printer.

    Hi @rdwill13 
    You can change the default back to single sided in the preferences. I can help you with this. What operating system and version do you have? Mac or Windows?
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • Unable to Communicate with Printer. HP Officejet Pro 8600 N911g

    Unable to Communicate with Printer. HP Officejet Pro 8600 N911g {Removed for privacy}
    I cant even connect to the printer on IE, Firefox I get in just fine.
    I have it set to only warn of ink when printing so what fix won't work
    I noted my Firmware
    I am on Win 7 64 bit

    Are you receiving any error messages when you print from the desktop? Its possible the print spooler is having issues which is not pushing the jobs to the printer. Lets restart the print spooler to get any old jobs that could be stuck in the queue removed.
    1. Press the start orb in the bottom left on the screen.
    2. Click on "Run"
    3. Type "services.msc" (without the quotes)
    4. Locate the Print Spooler service in the right column
    5. Click restart on the service link on the left
    After it restarts the spooler go ahead and retry printing. Let me know if this works.
    Thanks,
    Sean
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • Can the mac air print to HP OfficeJet Pro 8600 Plus Wireless e-All-in-One?

    Can the mac air print to HP OfficeJet Pro 8600 plus Wireless e-all-in-one?

    AirPrint is an iOS 5 protocol.  It is not used on the Mac or Lion.  What you *can* do is add the wireless printer to you network and print from the mac using that.

  • Cannot print on my officejet pro 8600 after upgrading to OS X Yosemite

    Since upgrading my Macbook Air to OS X Yosemite, I cannot print on my officejet pro 8600. I've tried reinstalling the driver and re-setting the printer.. nothing seems to work.. Any help?

    Hello Yaraat,
    It may help to reset the printing system on your Mac, then readd your printer.
    Mac OS X: How to reset the printing system
    http://support.apple.com/en-us/HT1341
    Cheers,
    Allen

  • Printing wirelessly on officejet pro 8600 plus

    I have recently purchased an e printer (Officejet pro 8600 plus).  I have set it up on my laptop as well as mobile phone.  I have printed photos from my phone, emails from my phone, emails from my laptop, word documents and excel documents from my laptop.  It will only print sometimes.  I think it may have to do with the printer going to sleep.  On my mobile phone, I get a message saying ePrint job delayed  because the printer is turned OFF or not connected to Internet.  Well, it is on.  When I actually go to the room where the printer is located, if I touch the screen and press Apps, sometimes, the printer says "connection error", unable to connect to the server.  Other times when I have done this, it does make the connection.  It seems that if I wake up the printer, I can eventually get something to print.  But that defeats my purpose of the wireless capability.  Can you help?

     I will need some more information in order to help out. What make and model of router do you have?  Does it ever  fail regular wireless jobs sent from the computer to the printer? Or is it just ePrint jobs that it fails/delays? Also what is the IP address for the printer? 
    I am a former employee of HP...
    How do I give Kudos?| How do I mark a post as Solved?

  • Trouble w/ Wireless Printing to HP OfficeJet Pro 8600 Using Time Capsule

    Hi there –
    My Setup:
    New MacBook Pro
    Comcast Internet (Wireless Router)
    2TB Time Capsule (Setup as "New Network" and connected to wireless router via Ethernet WAN)
    HP OfficeJet Pro 8600 All-In-One (Wireless - not wired connection - and using Wireless Direct)
    I am trying to let the HP Printer be wireless only. When I run on the Comcast wireless network using the SSID and Password of our default home network (not using new Time Capsule network), I can print from all my devices (MBP, iPhone, etc) wirelessely just fine.
    When I create the new Wireless network using the Time Capsule, and configure the printer with the SSID and password, I cannot connect to the printer.
    Should the configuration be different in the case where I use the TC network?
    I have also tried setting up the HP printer as a WPS Printer, and I had the same results...nothing.
    Anyone have any advice?
    Thanks!
    Daniel

    Do you mean at the Comcast Wireless gateway?
    No .. from what you wrote the Comcast works ok .. it is the TC that is not working.
    That is correct?
    Is the TC in bridge mode.. but creating a wireless network?? That is how it should be connected and wireless should be different name to the comcast if you are trying to troubleshoot.
    If the network name on the TC is compliant then the printer should connect..
    Turn off the wireless security on the TC to see if it is the problem.
    Once you complete this setup it is very important for you to reboot the whole network.. restart in correct order.. modem.. TC .. clients.. 2min gap.
    Then make sure all the clients are connecting to the wireless on the TC not the wireless from the comcast.

  • Macbook Pro Print to HP officejet pro 8600 plus

    Having trouble printing from macbook pro (mountain lion) to HP Officejet Pro 8600 Plus.  Laptop connected to printer and can see and print test page, but when I try to print anything, nothing happens. Printer icon on laptop shows in use and printing but nothing prints.  Appreciate any help.  Also have current printer driver for printer use with mountain lion (secured via software updates).

    Download this link, set your Safari preferences to save download to desktop. (If it does not have this , click other, then click desktop. Download to desktop top, then double click on the installer. After installing.
    Go to sytem preferences> print Select the hp 8600 click minus, then click plus, select hp 8600 plus, select this as your default printer. Reboot
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=219&lc=en&cc=us&dlc=en&sw _lang=&product=4323648

  • Problem printing wirelessly with OfficeJet Pro 8600 on a Macbook Pro running OS 10.7.4

    I just bought this printer. Setup when perfect, my Mac sees it and when I print, it starts fine, until... it looses contact.
    I re-installed everything twice, and I even got the latest installer from HP's web site.
    ePrint works fine, so I know docs make their way to the printer.
    The router is a Linksys Wireless-N Broadband Router, model WRT160Nv2, with firmware v2.0.02
    Please help!!!
    I even make a clip showing the problem.... http://youtu.be/Qlep8ZK8Dv0

    Verify the router is on the latest firmware.  If not, upgrade it.
    For Wireless Settings, please do the following : -
    Click on the Wireless tab
    - Here select manual configuration...Wireless Network mode should be mixed...
    - Provide a unique name in the Wireless Network Name (SSID) box in order to differentiate your network from your neighbours network...
    - Set the Radio Band to Standard-20MHz and change the Standard channel to 1...Wireless SSID broadcast should be Enabled and then click on Save Settings...
    For Wireless Security : -
    Click on the Sub tab under Wireless > Wireless Security...
    You should use WPA2-AES and reset your TV and all your other wireless devices as it will ask for a new password/paraphrase.
    Change the Beacon Interval to 75 >>Change the Fragmentation Threshold to 2304, Change the RTS Threshold to 2304 >>Click on "Save Settings"...
    Now see if you can locate your Wireless Network and attempt to connect...
    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

  • Printing Faces on Officejet pro 8600 Printer

    I am using WIN Vista and printing from Photoshop Elements. Why do faces sometimes print elongated from actual photo?

    Hi there,
    This sounds unusual. Have you tried to print directly from within windows? If it prints ok from within windows then it points towards a print setting within Photoshop.
    "Although I work for HP, I'm speaking for myself and not on behalf of HP"
    "Say "Thanks" by clicking the Kudos Star in the post that helped you.
    --Please mark the post that solves your problem as "Accepted Solution"

  • Officejet Pro 8600 Plus prints part of page and quits

    My brahd-new Officejet Pro 8600 Plus prints part of page and quits.  The manual said to clean the print heads and align the printer.  I did both of those.  It made the problem worse.   I'm printing on photo paper - HP Premium Plus.  It happens about 1/2 the time. 

    Hi beantowner2,
    I would like to begin with a few questions,
    Does this happen when you copy a photo, or only when you print form the computer?
    Do you have the printer connected directly to a wall outlet or a surge protector?
    What operating system and version is on the computer?
    Is the printer connected to the computer with a USB cable or wirelessly?
    If you have a WIndows operating system please download and install the latest firmware version for the printer. HP Officejet Pro 8600 N911g_n Firmware.
    If you are using a surge protector, I suggest disconnecting and connecting the power directly to a wall outlet.
    Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector
    In this document you will see,
    ISSUE:
    Problems or issues may arise when an HP LaserJet series printer is connected to an uninterruptible power supply (UPS), a power strip, or a surge protector
    This is not limited to Laserjet printers.
    I look forward to hearing back from you.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • Windows 8.1 incompatab​ility with Officejet Pro 8600 wireless printer

    HP pavillion g-7 laptop running Windows 8.1. Trying to wirelessly print to HP Officejet Pro 8600. Spent and hour and a half with Al uninstalling, reinstalling updated driver (3/9/14). Also ran scan doctor from HP. Multiple resets, restarts and yada.......At the end he thanked me for my time and told me to complain to Microsoft because 8.1 would not communicate with the printer properly. Does anyone know of a fix for this? Thanks in advance.

    Hello sanpanchobob,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I saw your post about the issues you are having with your Officejet 8600 and Windows 8.1. Although I noticed you have done the majority of troubleshooting, I would like to recommend a Level 3 or Level 4 uninstall and then an install. See below for the details.
    The OJ 8600 is compatible with Windows 8.1: Windows Compatibility Center
    1. Type %temp% in the run field and click OK.
    2. Look for, and open the folder starting with 7z (Example: 7zS2356) (if there is more than one 7z folder, try the most recent one)
    3. Open folder Util
    4. Open folder CCC
    5. Run the uninstall_ L4.bat for a non-HP PC or run the Uninstall_L3.bat for a HP PC (important)
    6. When the uninstall has completed restart the computer
    7. Install the printer: HP Printer Install Wizard for Windows
    I hope this helps!
    Take care,
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • How to print on envelopes C6/C5 with HP OfficeJet Pro 8600

    With my printer HP Officejet Pro 8600 I want to print on envelopes C6/C5 (229 mm x 114mm or 9.0 inches x 4.5 inches).
    The Officejet Pro 8600 support C5-envelopes and C6-envelopes but I could not find a comparable format C6/C5. Is it possible to make your own envelopes format and print on HP Officejet Pro 8600?
    Thanks in advance.

    Hi Grepolis,
    Welcome to the HP Forums.
    I see that you would like to be able to print on  C6/C5 envelopes.
    I will be happy to help you.
    You could install the Deskjet 9800 as a generic driver which you would have different features available to you.
    Making custom size prints.
    Depending what operating system you are using. Here are the steps for Windows 7.
    On the computer, go to start, devices and printers, select add printer.
    Follow the steps, select HP and Deskjet 9800 from the list.
    Set this one as the default printer.
    Try creating a custom size envelope now with the generic driver.
    Please let me know if you are not using Windows 7 and you need different steps. 
    How to Find the Windows Edition and Version on Your Computer.
    Hope this helps.
    Thank you for posting on the HP Forums.
    Have a great day.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • Officejet Pro 8600 Plus won't print or scan wirelessly using Mac OS 10.

    Mac OS 10.9
    Wireless
    My printer was working fine until today.  Then when I used the control panel to scan a page I went through the steps and got to scanning and got the message I needed to enable "Scan to Computer" in the HP Utility.  I went there and it was unchecked.  Seems I had this problem every time I did a new scan job in the past.  It wouldn't retain than check.  So I checked it and after awhile I got the message "Communication Error" and to check my connections and if that didn't work restart my computer and printer.  I did that and also restarted the router but it didn't help.
    Then I tried printing from Word, which has always worked but it didn't this time.  The printer icon on the right of the dock came up, bounced a few times then disappeared with nothing happening on the printer.
    So I deleted and reinstalled the printer.  No help.  I downloaded and installed HP software and firmware updates.  No help.  I went through wireless setup.  No help
    BTW, all along I got good "Wireless Network Test" results.  I says it's connected but nothing happens when I try any functions of the printer.
    If I can find a USB cable I will try to see if wired works.
    Any suggestions would be appreciated. 

    Hey @neoflyer,
    I would like to assist you today with resolving the wireless printing and scanning issues you're experiencing on your HP Officejet Pro 8600 Plus e-All-in-One Printer on your Mac OS X 10.9 Operating System. You mentioned that you have powercycled the devices, reran the wireless setup, and uninstalled and reinstalled the software and drivers to no avail. I'm going to suggest a few additional troubleshooting steps to verify if this is a computer issue or a network issue.
    Step 1: Gather the IP and Open the EWS:
    1. On the screen of your printer select the wireless button:
    2. Under the Wireless information you should see your IP address
    3. Open up your internet browser on your Mac computer and in the website address bar just type in your IP address. Please do not include www.
    4. After you enter your IP address in the website bar go to that website
    5. If the website for your printer opens than that proves with 100% certainty that your printer and computer are 'talking' to each other on your wireless network. If the website fails to open than you have a network communication issue with your router.
    If the website fails to open please powercycle your network again:
    How to Properly Powercycle a Network:
    First, unplug the power cable to your Router
    Once your Router is unplugged, turn off your printer
    Next, shut down your computer
    After 30 seconds to 1 minutes, plug your Router back in
    Next, turn on your printer
    Turn on the computer
    After a few moments check on your computer and ensure that the internet is working. Once it is, hit the wireless button again on the printer to see if your printer got a new IP address. Using the IP address enter it in the address bar of your internet browser and now see if the website for the printer opens.
    If the website for the printer opens successfully please follow the steps below:
    Step 1: Uninstall Drivers and Software:
    From the computer desktop, double-click the Macintosh HD, and then click Applications.
    Click the Hewlett-Packard folder.
    Double-click the HP Uninstaller, and then click Continue.
    Select the product to uninstall, and then click Uninstall.
    When prompted, type the Administrator name and Password, and then click OK.
    From the Macintosh HD menu, click Users.
    Click the correct user name.
    Click Library.
    Click Preferences.
    Click and hold the cursor on the first file that starts with "HP," and then drag the file to the Trash icon on the taskbar. Complete this step for each file that starts with "HP."
    Close out of Preferences.
    Click the Trash icon on the taskbar, click the Empty button, and then click OK to empty the trash.
    Step 2: Verify and Repair your Disk Permissions on the Mac:
    Open Macintosh HD and go to Applications
    Go to the Utilities Folder
    Open the Disk Utility
    Select the Hard Drive volume you are using (usually on the left)
    Select Verify Disk Permissions
    Once that process is done, select Repair Disk Permissions
    Step 3: Check for Apple Updates:
    Go to Apple
    Select System Preferences
    Select Software Update
    Click Update Now
    Install your available updates
    Restart your computer
    Step 4: Reinstall your Software and Drivers:
    1. Please click the following link to download the appropriate Mac OS X 10.9 drivers for your printer: Mac: HP Officejet Pro 8600 series Full Feature Software and Drivers
    2. Once downloaded, run through the step by step screens to reinstall your network printer
    3. Once the printer is reinstalled, attempt a print and a scan!
    Please let me know if these steps resolved your issue. Thanks for reaching out to the HP Support Forums. Good luck!
    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

  • Single Vertical Line When Using ADF for Scan or Copy on HP Officejet Pro 8600

    HP Officejet Pro 8600 Premium Printer (CN577A)
    OS: MS 7 64 bit
    When using the ADF for my CN577A HP Officejet Pro 8600 Premium printer, I get a single vertical line on the document that is produced. This occurs when copying or scanning, both in black and white, and in color. If I scan or copy using the glass, I don't get the vertical line.
    I already tried the troubleshooting.  I unplugged the printer, left it without power for several minutes; that didn't correct the problem.  Next, I cleaned the rollers and the glass; I still get the vertical line, but only when using the ADF.
    My firmware version used is current (CLP1CN1150CR).
    What should I check next?
    This question was solved.
    View Solution.

    The ADF uses its own glass area on the scanner bed, it is the narrow (about 1" wide) strip on the left.  Cleaning this area should resolve the issue.  A single small spot would cause the issue you are seeing.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Maybe you are looking for

  • Easier way to create All-Day Events?

    Creating an All-Day Event seems a little cumbersome to me and I was wondering if I was missing something. Is there a way to create an All-Day Event from scratch, meaning keyboard command/menu item? The only way I can find is to create a timed event,

  • J2EE Add In Disappeared from MMC in BI7

    Hi Experts: I am hoping that one of you have encountered such a case before. Essentially, we had installed NW2004s Business Intelligence System. We first installed ABAP Created Client 100 Installed Java Add In for Client 100 After installation everyt

  • Multiline labels in the radio button component

    How can I have multiline labels on my radio button components? I can't seem to find good documentation anywhere on how to do this. This is the best that I have found: http://board.flashkit.com/board/archive/index.php/t-299514.html but the process doe

  • Is RH10 Compatible with Windows 8

    I'm just beginning to think about Windows 8.  Has there been any further news on RH 10 support for Windows 8?  Also, when developing help for Windows 8, do you need to output as WebHelp, or is HTML Help (.chm) supported, too?

  • Need help formatting List (checkbox list) web app items on a page.

    See this page: Joseph Cancilla As you can see from the above example the List (checkbox list) items are all running together. I can't figure out a way to separate the items. i.e. DANCE: Ballet,Ballroom should read DANCE: Ballet, Ballroom with a space