"Waiting on Bridge" problem in Indesign

Just started having this problem after I loaded OSX Maverick on my Imac.
I searched the forums and saw the recommendations for removing the "SwitchBridge" from the preference folder. For some reason, when I go the the Library/preferences/adobe folder, SwitchBridge is not in there. From what I have read, that doesn't always solve the problem anyway.
This problem is driving me nuts because it is intermittent. Some folders open very quickly and some takes 10 to 15 seconds for the thumbnails to pop up. One folder I was trying to open was still spinning after about 30 minutes (I took a lunchbreak). Sometimes I can click on another folder and the thumbnails will show and then go back to the previous folder and the thumbnails pop up immediately.
Mostly it is driving me nuts and slowing me down.
I am running the CC suite of software (mainly Indesign, Photoshop & Illustrator) and I depend heavily on Mini Bridge because it makes my workflow smoother and faster.
Any suggestions?

Never heard of Switch Bridge before, you probably mean SwitchBoard which is in the system library app support folder and in earlier versions has been acting a bit unstable but to my knowledge this is fixed. However, I would not recommend to remove this.
Be sure to run Check Disk and Check and repair permissions on your Mac (which you already should have done also before upgrading to Mavericks) and bite the bullet: dump the Cache folder for Bridge from your user library (Not on Mavericks yet but from 10.7 they have hidden the user library, use menu Go with option to reveal).
Go to the Cache folder:
User / library / Caches/ Adobe/ Bridge CC and inhere move both plug in and cache folder (can grow very large) outside the user library. restart Bridge Holding down option key and choose reset preferences also.
If this is not enough also refresh prefs for ID. You will have to rebuild the cache again ( use main folder and menu view / show items from subfolders and let Bridge do it's job. Depending on amount and size of files this can take a while, best use it overnight or end of the day.
You also will have to reset custom preferences because bot prefs and cache have been reset to empty and new (factory default) settings when restarted Bridge.

Similar Messages

Mini-Bridge hangs in Indesign CC

Using Mac OSX Maverick on an Imac. Running 8mb of Ram. I have been an Indesign user since ID2 came out.
Prior to upgrading to Maverick, I did not have a problem with the mini-bridge in IDCC. Since the upgrade, I am constantly getting the "waiting for bridge" message and it just sits there. One time it sat there overnight, spinning and "waiting on bridge". The problem is so bad I've abandoned mini-bridge completly and rely on Adobe Bridge. This is an acceptable solution but it does take a tad bit longer to switch out of ID, find the artwork I'm looking for, drag it to a box and then switch back to ID to resize it.
I have searched the forums and have tried the solutions that have been posted but most of those were for ID CS5 or earlier. And none of them have solved the problem.
I have deleted all the Adobe Creative Cloud software from my computer and have downloaded new versions. Still doesn't solve the problem. I tried creating a new user on my computer and it solved it for a short time, but created other problems since all my files are on my main user.
Tried communicating with Adobe tech support which reminds me of the old saying about female anatomy features on a male pig. Even got bumped up to a Tier 2 support person, who actually suggested erasing my hard drive and reformating. Not going to happen.
Anyone have a more reasonable solution?

Steve. Removed all autoload software except for Flash. No joy.
mini bridge still not functioning properly.
I removed the autoload software, rebooted. started bridge and rebuilt preferences and deleted cache. Started Indesign. Open mini bridge window. opened document and attempted to use mini-bridge to place art on page.
"waiting on bridge"

Mini Bridge "Waiting for Bridge" error Macintosh

We'd been having this error on a couple of our computers and none of the steps in the KB article http://helpx.adobe.com/photoshop/kb/error-waiting-for-bridge-cs5.html are working.
We initally set up one computer to be used as our master image. Once we had things working the way we wanted on this computer we cloned the drive using Carbon Copy Cloner and distributed the master image to 3 other computers for testing. Mini Bridge was working fine on the master image. Once we cloned the master we changed the name of the default user account to our intended user's name following Apple's directions for changing user account names. Mini Bridge did not work on any of the user accounts on the cloned computers even those accounts whose names did not change. I even tried creating a new test account and it still does not work.
I've been doing some experimenting removing various Adobe related files and then trying to use the Mini Bridge until I figured out what worked. What I found was I could go to Library/Application Support/Adobe, and using Get Info, make the default user the owner of the Adobe folder. (They already had read/write permissions.) After that they are able to use the Mini Bridge. However, none of my other user accounts can work with the Mini Bridge since they are not owners of the Adobe folder. It seems that Mini Bridge is only able to function if the current user is also the owner of the Adobe folder?
I looked at the permissions on the master for the Adobe folder and it said it was owned by root and belonged to the admin group. On the cloned images it states that it is owned by the default user and belongs to the staff group. I tried using Terminal and changed the owner and group to root and admin as it was on the master, but that didn't make any difference. It will still only work if the default user is actually made the owner of the folder.
We will be cloning several more computers this way and I'd like to figure out why this is not working and see if there is a way to make it work for all users of the computer. I am sure something is happening with permissions on the Adobe folder when the user account is renamed on the clone, however I also did a group of 4 laptops this same way and those cloned computers all work fine under all user accounts.

Omke,
Thanks for the suggestions. I finally got it working today.
We've been using Bridge for quite a while but the Mini Bridge is new to us as we are just now updating to CS5. I did notice a bit of lag time with Mini Bridge and sometimes it didn't want to display the items on networked drives, but if I hit the backward and forward arrows it would work, so maybe just a screen redraw issue or something there, but other than that it seems to be working ok over our network for now.
Your tip about having only one copy of Bridge open at a time was the key. We have been able to open the same program on multiple user accounts simultaneously before, but I can't say that we have with Bridge. I didn't notice it at first but when you choose Mini Bridge in InDesign it is actually opening the full Bridge in the background though it doesn't open the Bridge window, but looking at my Dock I see where it has been launched. When I would switch to another user account to test the Mini Bridge I wasn't closing out of Bridge in the first account, since I didn't realize it was open, so I'm assuming since it was still open there it could not launch it under the second user. Once I closed out of Bridge on the first account it worked fine on the second.
So think we have it resolved now.
Thanks so much for the tip! This has been driving me crazy for a day and a half. Now I can get on with my other computer set-ups.
By the way, we are ok on the number of CS copies floating around, we have a volume license. :-)

I am trying to use the Mini Bridge in Adobe Photoshop CS6 (desktop) and all I get is "Waiting for Bridge CS6 ..." in the panel at the bottom of the screen.

I am running on a Core i7 iMac with 20GB or RAM and have already done the two applicable steps in the main Adobe help area relating to Switchboard (Error: Waiting for Bridge | Mini Bridge panel) to no avail. Any ideas?

Have you tried to start the bridge CS6 then open Photoshop CS6 try to use the mini bridge.
I have a problem on windows too. Sometimes when I open CS6 version 13.1.2 and try to use the mini bridge Its panels has a message Bridge must be running and there is a launch bridge button. When I use that button Bridge gets launched but may hangs before displaying its application window or anything in the mini bridge panel. I can terminate the bridge when this happens with windows task manager and start the bridge. After doing that the mini bridge launch button became a reconnect button using it mini bridge then work.
I can also start Bridge CS6 before Photoshop CS6 and mini bridge works as soon as Photoshop is up and running.

"Photoshop" Waiting for Bridge CS6... on a MAC BOOK PRO help

    I have a Mac book Pro, with retina display running on OS X version 10.9.4. and I cannot get mini-bridge to run. Adobe first told me the problem was with Apple, I contacted Apple and the problem was not with them. Adobe told me the problem was with my service provider and passwords and firewalls on my internet connection, check with Rogers and no problems. Now I am told by Adobe this problem is with switchboard (Adobe owns this).
     I have tried everything on the FAQ page to fix the problem and I have also spent days on the phone with Adobe. They have had me uninstall and reinstall all of my Adobe programs numerous times and I have spent hours at a time on the phone trying all kinds of “fixes”. Adobe has told me on three separate occasions they have escalated this problem to the highest level of technical support and I still have no resolution. We (Adobe and I) have been at this for well over a month now and It’s gotten so, now Adobe doesn't even call me back anymore.
    The reason I so need this fixed is, as I explained to Adobe, I am in night school (now) for Photoshop and I require mini-bridge in class. I am hoping that someone else out there has had this problem and knows what the fix is because I have no options open to me this time. When Photoshop is launched and I clicked on mini-bridge all I see is waiting for Bridge CS6… Nothing more happens, Photoshop is version 13.0.6 X64. I have stayed home the past few times Adobe has said they would call and nobody has called, it's getting costly at work.
If anyone can help, it would be greatly appreciated and thank you.
Help :-(

Hello Gener7,
     I did try everything on the FAQ page (all steps) I also did them a few more times with "Adobe help" walking me through 2 more times. I just don't get it, I have been on with Adobe on some days up to 5 hours at a time for over a month now. I think it must be something with the installation disc but they say no, no, switchboard is just not working on my OS X 10.9.4. I even took the computer into the apple store here and had them look it over, reinstall everything and they say it's the Adobe software.
     Thank you very much for your help, it's nice to know someone is reading this :-) I do work around this by saving the files and reopening them in the next program I need but everyone in class is always waiting on me, (it sucks) and I just think it should work. Hope you have a good day and I will put an update on here if this is ever figured out.
Thanks one more time :-)

Placing images from Bridge CC breaks Indesign Doc

This seems to be intermittent but it's occuring only when I place images from Bridge to an InDesign document.
I've experienced this bug before with InDesign but now it seems to happen more often when I drag an image from Bridge to an InDesign doc.
After doing this I'm unable to Save the document or undo/redo anything. I know others have experienced this same bug. The only way I was able to fix the document was to close InDesign (and lose any unsaved changes) and then reopen the document. Then I create a new document and move all of the pages of my document to the new doc and resave it. This seems to stop the problem from happening.
This is a serious bug: a) It's hard to pin down what causes it but it seems to be permission related to the document b) there is NO way to recover your unsaved changes, you can't copy your objects to a new document and save it as once the program breaks you can't save ANYTHING.
Has anyone had success permanantly fixing this? Or run into it at all?

Windows or MacOS?
Because in Windows you can circumvent this by using the Explorer. I used to drag 'n drop images (ID CS6) and other files all the time - nothing like your problem so far.

Mini Bridge in CS6 InDesign won't sort files

I am running CS6 on Snow Leopard.
When I open the mini bridge panel in InDesign I can't sort any files in the Nav Pod. It has no effect on the file sort.
I have updated the CS software and reset my bridge preferences. Do you have any other suggestions?
Bridge works fine.

I have 8 MB of RAM. I restarted all the software, but not my computer.
It is in the left column that I am having the problem.
There was a previous discussion thread where a user on Mountain Lion was having the same issue, but it wasn't resolved in that discussion thread either.

Mini bridge problem

mini bridge won't show thumbnails in cs6 when bridge is open. message in minibridge saying waiting for bridge. nothing happens
thanks, mike

Here is an Adobe Help sheet on the issue. http://helpx.adobe.com/photoshop/kb/error-waiting-for-bridge-cs5.html
Hope it solves problem.

Can't get past "Waiting for Bridge CC" in MiniBridge/Photoshop cc

I subscript to Photoshop CC and have been using it successfully. However, I tried starting the program without a connection to the Internet, and I believe it may have loaded a trial version.
The problem I amhaving is the MiniBridge doesn't connect with Bridge CC even theough Bride CC is launched.
I followed the online advice to delete the SwithBoard folder, retarte the computer and then restart Photoshop. The SwitchBoard folder was reegenerated, but I'm still getting the same message: Waiting for Bridge CC.

http://helpx.adobe.com/photoshop/kb/error-waiting-for-bridge-cs5.html
Please check that you have completed all steps and in order.
Gene

Minibridge Error - Waiting for Bridge CS6

Hi,
Is there a permanant fix for Minibridge not working in PS CS6? I now continually get the message 'Waiting for Bridge CS6...". I am able run full Bridge, and I still get the same message whether full Bridge is running or not.
I had this problem recently and found a fix involving deleteing the Switchboard folder which worked for a while but the error has returned and repeating the fix no longer works.
Thanks,
Mark

Mr. Bimg,
Brett is good and has been helpful to me, but Adobe is clueless as to what is causing this problem. I have been working with them on this problem since November and it has not been resolved. The last message I had was the following email from Brett.
Hello Joe,
I¹ve tried enlisting the help of our Bridge engineers to get to the
bottom of this issue. Good news, bad news of it is they are too busy to
help us directly because they are working on an update. For now, keep an
out for this update and we¹ll see if it resolves the issue. We don¹t have
a release date yet, so I can¹t say when exactly we¹ll see this. For now,
I¹m going to close the case (#185096122), but we can revisit and reopen it
once the update is complete or we can get our engineers to help us out
directly.
Regards,
Brett

I have cs6 and getting error. waiting for bridge cs6.can any one help?

I have photoshop cs6. Getting error message waiting for bridge CS6. tried contacting adobe and they don't seem to be able to resolve the problem. they say they will ring back but don't. Is their any one who can help please. i have a macbook pro running Yosemite.adobe cs6 yosemite problems

The AppleID is free, what it wants is a credit card on file to use for purchases you make in the future from the App Store and from the iTunes store. You don't get charged until you make purchases.

There was a problem updating InDesign CC For more information see the specific error below. Update Failed Download error. Press Retry to try again or contact customer support.(49)

Posted the entire text from the error window, when trying to update, using the normal NON-TECHIE way to update any and all Adobe CC products, via the Creative Cloud updater installed when Adobe Creative Cloud subscription was purchased when first offered.
The following occurs, ad nauseam:
There was a problem updating InDesign CC
For more information see the specific error below.
Update Failed
Download error. Press Retry to try again or contact customer support.(49)
Here's the crux of my frustration:
(1) Customer Service is NOT contact-able, to receive LIVE help.
(2) There is NO way for me to mitigate this "Download error", being a student learning InDesign, and NOT in any way capable of tweaking folders/files here and there.
Therefore, the real question:
Given that a significant number of subscribers are having the above referenced issue with attempting to download the current update for InDesign, WHAT ARE WE SUPPOSED TO DO, in order to get our contractually paid-for updates to our legally and contractually paid-for Adobe software, specifically in my case, InDesgin's current update?
Please, NO TECHNICAL mumbo-jumbo which most likely will cause the overwhelming majority of users, like me, to seriously corrupt their computer files, but rather an honest, straightforward "what to do" from real CS/Engineers working for Adobe, as to how to FIX this issue, period.
===========================================================
UPDATE:
Here is a way in which I think I was able to "update" my InDesign CC application:
(1) Sign-In to your Adobe Account
https://www.adobe.com/
(2) Click on the MENU icon
(3) Click on the product InDesign icon
Your browser should display the page for Adobe InDesign CC
https://www.adobe.com/products/indesign.html?promoid=KLXLU
(4) Click on the Download icon,
Your browser should now display the page to download InDesign,
https://creative.adobe.com/products/download/indesign
(5) a Pop-Up window should open, and display:
Launch Application
This link needs to be opened with an application.
with the first option to select being the CreativeCloud(URIHandler)
(5) Select this application and click OK.
What happened when I followed steps (1) thorugh (5) is that:
(a) InDesign CC(2014) was installed,
(b) InDesign CC, updated, and then
(c) InDesign CC(2014), also updated.
Why this all worked, is a mystery to me.
Looks like a separate, "new" version of InDesign, InDesign CC(2014), was installed, the existing "old" InDesign was updated, and then the newly installed Indesign CC(2014) was further updated.
A BIT MORE, when I launched my InDesign CC app, and checked to see if there were Updates Available, there in fact was an Adobe InDesign CC 64 bit (9.2.2) update.
I clicked on UPDATE and my "old" InDesign CC app was "successfully updated."
FURTHER INFO: I may have neglected to list some important info ... OS: Windows 8.1 Pro with Media Center, 64-bit
Confused, I am able to launch BOTH of these apps, and hopefully I may use one of these versions of the InDesign CC app, to do some InDesign work.
Will keep y'all posted!
Message was edited by: Richard Yapkowitz, about an hour after I first posted this issue.

Jackdan error 49 indicates the installer was unable to access a critical file or directory. You can find additional details at Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

How do I fix problem causing Indesign to crash everytime I open it?

I have had InDesign CC 2014 installed on windows 8 computer for month but recently I cannot open it as evertytime it crashed saying 'windows has encountered a problem causing InDesign to stop working' I have tried everything I can think of...please help! (I have it through creative cloud and my other programmes are fine so I don't understand why it is just InDesign?)

What happened the last time it did work? Was there a crash? You might have bad recovery data that is causing it to crash again on restart.
See Replace Your Preferences for directions to the HIDDEN folders where your prefs are stored. The recovery folder is in the same location as the InDesign SavedData file. Empty it and try again.

Printing problems with InDesign CS3 running on OS 10.6

I recently upgrade my old G4 Mac (OS 10.4) to a new Mac Mini running OS 10.6.6. I am still running CS3 and have encountered only one problem. When I print multiple copies documents from InDesign that contain several layers, each copy is processed separately, so that it can take several minutes just to send the print job to the printer if I'm printing over 20 copies. Then once the print job is processed the printer pauses between every copy, which is tripling the printing time. If I print a simpler document with only one or two layers it processes all the copies at once, as it should. I am printing on an Okidata 6150 color laser printer.
I never had this problem on my old computer. I'm wondering if this is one of the "unsupported" bugs of running CS3 on Snow Leopard. I want to make sure that this is a problem unique to running CS3 with Snow Leopard before I go ahead and upgrade to CS4 or CS5.
computer: Mac Mini core 2 duo 2.4 ghz processors, 4 gb RAM, printer: Okidata 6150 DN color laser printer.

Hi again Peter
It is version 5.0.4. I updated it when I newly installed it a week ago in my new computer, and then again updated it just yesterday.
I might mention that before I got my new computer, I was running Mac OS 4.11, and was using InDesign 3.0. I had bought InDesign CS3 about a year ago, but hadn't gotten around to using it since version 3.0 had been working fine, and I was used to it. Then, when I got my new computer, I decided it was time to use the newer version. However, while using InDesign 3.0 with the old Mac OS 4.11, a printing problem popped up there, too, a few months ago... and it also involved printing problems with Adobe Reader. I contacted Adobe, and they sent me a patch which fixed it. I will contact Adobe again if need be, although I thought I'd start here first to see if it was a common enough problem that someone might be able to provide a free and routine answer.
Richard
Date: Tue, 15 Jun 2010 20:10:13 -0600
From: [email protected]
To: [email protected]
Subject: Printing problems with InDesign CS3 with Mac OS 10.6.3
I neglected to ask what version of indesign CS3 you are using. I also
notice that Mac OSX 10.6.4 has just been released. It actually
addresses some CS3-specific issues, though they seem to be related to
launching the apps, not printing. It may be worth trying to update,
nonetheless.
Peter Truskier
Premedia Systems, Inc.
510-655-4454
>

Hi I have adobe CC for teams, a team member is having problems opening indesign we are being asked for a serial number, ive checked on our admin account and he is one our our registered 'members'. I wasnt the person who set this up originally so I'm a bit

Hi I have adobe CC for teams, a team member is having problems opening indesign we are being asked for a serial number, ive checked on our admin account and he is one our our registered 'members'. I wasn't the person who set this up originally so I'm a bit lost, i cant seem to find any serial numbers on the my account section and it seems we have no registered products? can you help?

Hi There,
We have checked the details of your team, all seat are assigned properly.
Now there are few details that we would need in a Private Message so that I can assist you appropriately.
Name of the user:
Email of the user:
Meanwhile, try the below mentioned links.
Creative Cloud applications ask for serial number
Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
[Note: Details that we need is critical, make sure you send them in via Private Message only.]
Thanks,
Atul Saini

"Waiting on Bridge" problem in Indesign

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