Waiting on the Blu Ray

We hooked up our Blu Ray player and did the necessary updates. Now for the most part it works amazing and we are happy with it, however there are times where when we press "return" after watching the dvd, or youtube, or even netflix that it will just freeze and say "waiting" on the actual player. We have then had to either hold the power button down for a bit to shut it off, OR we have even had to unplug it and plug it back in. There was even two occasions that we turned the power button off on the player and it turned off and then started blinking "waiting". I am just wondering if anyone has any insight as to why it does this? My partner just wants to take the thing back, however I would like to find an answer first - or at least try and find an answer.
Anyone?

and by "waiting", I mean it says "wait"

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DVi
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2. Since i dont have a blu-ray burner, is there another way around taking my high res movie and putting it onto a DVD without loss of quality?
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Feel free to check out the orginial movie i cut up in post production at the link belwo. i did not shoot this vidoe so i am unsure as to what video camera was being used. All i was told, is that it was a fairly modern one (2012 i think). My sister merely sent me all the video and pictures and i just edited it in premiere pro, and now want to send it back to her in a format/way that she can watch it on her television with options to jump to scenes, just like when you watch a dvd movie at home.
Here is the link - https://vimeo.com/71008272
Thanks for your help guys.

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Where is the Blu-ray processed movie?

Howdy.
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Scot

OK, so I found what I think are the two files (.264 movie and the ac3 audio) on the hard drive the project is located, Final Cut Projects:Project Name Folder:Shared Items
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"640K ought to be enough for anyone” — Bill Gates

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Kind Regards Alex

Waiting on the Blu Ray

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