Waking up MacBook Pro Retina
Lately my MacBook Pro Retina (mid 2012) doesn't wake up from sleep. What can cause that and how to solve it?
1. Reset PRAM. http://support.apple.com/kb/PH4405
2. Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Similar Messages
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MacBook Pro Retina 13" makes a scraping sound when waking up.
MacBook Pro Retina 13" 2,6 Ghz 128 Flash storage started to make a short, mechanical, scraping sound when waking up from sleep. The noise seems to come from the right hand corner next to the trackpad. Did this anybody deal with something like that?
There are no moving parts in your Mac, take it to an Apple Store and ask them.
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Did anyone buy a MacBook Pro Retina 13" from Best Buy this Black Friday?
I'm having an issue where the WiFi disconnects after the MacBook wakes from sleep but only after a couple of minutes.
Once the WiFi disconnects, I can't reconnect to the same network and sometimes it won't find nearby networks.
I have to turn off the WiFi and wait for at least 5 seconds before turning it back on for it to auto-reconnect to my home network.
If I wait less than 5 seconds, it will continue to attempt connection to the home network but won't connect.
I've tried reformatting and deleting my network configurations as well as resetting my modem, power cycling it, etc.
I am using 2Wire Gateway modem/router from AT&T on b/g network.
I've tried connecting to a friend's network under Time Warner Cable and the same issue occurs.
I exchanged the MacBook at a Best Buy for a brand unopened one (I hope) and the same exact thing happens with this new one.
Really, I can't be the only one with this issue. Unless in a 0.00001% chance I received two defective units in a row?
Please.. does anyone have a clue why this is happening?You're definitely not the only one. I have the same issue. I spent 6 hours over multiple days on the phone with Apple support trying a variety of things (some of which are mentioned above), and none of them worked. They finally sent me a replacement laptop. I made sure to try it periodicaly as I was moving files and installing applications to see if I ran into it again and things seemed okay at first but now I am running into the same issue and it is terribly annoying. I've got 5 other devices that connect to the same router and I've never had this issue with any of them.
My router is a Linksys E2000. I haven't tried changing the router channel but I have tried to cnnecting to other networks in the building I live in and I have run into the same issue there. -
MacBook Pro Retina 2013 will freeze if waked from long sleep if left with open lid
Hello!
Have a strange problem.
My new MacBook Pro Retina 13 will not wake from sleep state if left with open lid for a long period of time. (8-12 hours)
Ship happens ONLY in this case and only if left with open lid.
Screen lights up, I see a user window with password invitation - but no mouse pointer is present and keyboard doesn't respond and the apple on the backside of the lid is light up even if I close the lid.
TimeCapsule backups are creted during sleep state, no other malfunctions detected during use - laptop funtions normally from any side except this problemSolved.
https://discussions.apple.com/message/25858115#25858115 -
Screen flashes when waking up from sleep, Macbook Pro Retina 13" early 2013
Hey guys,
I have an issue with the wake up procedure on my new Macbook Pro Retina 13". This is how it looks: http://youtu.be/pBK8vRiVdX4
When my computer has been in sleep mode for a longer time (approximately 1-3 hours) it does this strange thing when I open the lid. It is black for a time and suddenly there is a blue flashing screen before it goes to the desktop. This process is about 10 seconds.
Does anyone know if there is a solution for this? Have you had the same problem? I called Apple support this morning and he told me to reset SMC and clear the PRAM, but the issue is still there.
Please let me know if you know something about this.
Kindly,
Mikaeli had the same problem too and i think i could isolate its cause. I tried a few things on my 13 inch retina macbook pro like switching off functions like ''put hard disk to sleep when possible'' but this wasnt a solution to the problem... after alot of playing around with my macbook, i realised that this flashing problem only occured when my macbook was scaled up to any resolution other than the native resolution... when i went back to the native resolution, the flashing stopped and my macbook started almost instantaneously after opening the screen... you should try it out... and tell me what you think...
think it is pretty annoying that we get this issue when scaled up to some other resolution and wish there is a solution somewhere online to solve this... but for now, i think it is quite an annoying bug but still not something i cant live with...
tell me what think about it:) -
Alert tone ("funk") when waking or sleeping display on 15" MacBook Pro Retina
When I wake my computer from sleep an alert tone sounds (it is called "funk"). I'm on a 15" MacBook Pro Retina running Mountain Lion. If I manually sleep the display or if it does it automatically this also occurs (shift-control-power on my computer). Anyone having this issue?
Or even any insight would be appreciated
-
13" macbook pro retina 2013 problem: blank screen when waking up from standby
I bought a 13" macbook pro retina 2013 about 3 months ago and it is for about a week or two that I encountered a problem: when I close the lid and open it after a while(or it goes to standby by not using it for some time and then I wake it up by pressing a button), sometimes it shows a blank dark screen(with mouse cursor) for about 15 seconds and then either the screen is turned off(and by pressing a key it shows the login screen) or it shows the normal login screen.
I also have this problem, and now the
NVIDIA GeForce GT 650M is not working at all
I use gfxCardStatus for work on integrated card and i can't use other displays obviously, because all video outputs (HDMI & Thunderbolt) are taking their ways from discrete card (but working on other displays is my profession of audiovisual artist). My world guarranty is over now, new motherboard costs near 1500 $ and now i don't want what to do.Maybe reballing of videochip will help me, but i'm afraid that not autorised service in my country will kill my motherboard at all. This is my first mac & i have lost many time for take the money for buyng it. I have so much frustration. -
Macbook Pro Retina 15" 2012, Mountain Lion OS pre-installed.
Case 1:
It connects to WiFi home network and internet fine.
Put the machine to sleep.
Upon waking up, it can scan for my home network that it used to connect to, but either not able to connect, or even after it connects, it just can't let me access internet.
Restarting the machine can revive by getting it connects properly to internet.
Toggling the Bluetooth won't help here.
Case 2:
It connects to network using USB ethernet adapter.
Same case, everything works fine before sleep. After sleeping for some time, it's not able to connect to the internet any more unless I do a restart.
It's able to access local area network though, as I'm able to see some local network machines in my Finder window. Yes, I clicked on them and able to connect to their share folders. But just can't get through internet.
OS Problem? I'm not able to roll back to other OS, I swear I don't want to go through that painful process.
Hardware problem : WiFi card? Don't think so, because I can't get to internet even I immediately switch to USB ethernet adapter.
Hardware problem : USB ethernet? It works fine in other non-Mac machines.
There got to be something wrong in somewhere that it doesn't re-establish the connection to the internet, no matter what I do.
None of the functions in the network utility tool can help.Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test. -
Macbook Pro Retina Display hard crashes - not caused by Google Chrome
Hi, all. This is my first time posting on these forums, and it is only due to the unsurpassed amount of frustration I have had with my mbpr. I received it in late August, and it worked great. Yes, I had the waking from sleep problem, but that got fixed in an update and didn't bother me too much. What did bother me was when I started installing my games.
I play a ton of games, I have Steam, Diablo III (which Apple during their keynote said is compatible with the retina display resolution and worked with Apple on making it so), WoW and others. Anytime I play any game, it pretty much crashes and I have not been able to find a single solution.
I have tried disabling graphics switching, installing 3rd party programs to disable graphics switching and uninstalling them again, using an external monitor and the built in retina display, verifying/repairing permissions, setting a cap on the FPS in a game as to not make my laptop hot at all (even crashed with a 30 FPS cap), re-installing OS X Mountain Lion from recovery, resetting the NVRAM...
The computer just locks up, goes into a sound loop (like a record skipping very quickly), and becomes totally unresponsive to anything except a hard reset. On wake, it will always display "Your computer has shut down because of a problem, would you like to open the applications blah blah". Basically asking if I want to start where I left off. It never gives an option to send a report to Apple.
Oh also, it can sometimes crash when it's just remotely warm? For example, when I was re-installing OS X ML from recovery the FIRST time (I did it twice), it crashed mid-installation!
The funny thing is, I have windows 7 installed via Bootcamp. Whenever I play any games on that partition...100% fine. No problems, handles graphics beautifully. Using the OS for anything else such as watching videos, downloading music or movies, using any applications is fine. It just seems to be games (or a very small amount of heat? I'm not sure).
Any suggestions? I'm completely stuck on finding any solutions. My experience with the Apple store has been awful in the past, and going to them with any problem is a last resort for me. In the past, I have been able to solve many problems on my own with enough googling and forum digging.
This, after months, is still unsolvable for me. Thanks for any help you might be able to provide.
15" MacBook Pro Retina Display, Mountain Lion 10.8.2, 2.6 ghz i7.
tl;dr: Macbook crashes everytime I play a game or when it gets warm, I'm not sure, help.Sorry that no one answered your question the first go-round - sometimes these things just slip by us.
Most people would have probably just recommended taking your machine to your local Apple Store.
Which is what you did - and all is well now, I'm assuming?
Clinton -
Macbook Pro Retina 15" mid 2013 reboots after panic.
Just bought a mid 2013 Macbook Pro Retina last week. Haven't had any problems with it until today when I came back to my computer and there was a grey screen stating there had been a problem and the computer needed to be restarted. Below are the two system diagnostic reports.Is this a bug or a problem with the logic board/graphic switching?
Interval Since Last Panic Report: 207146 sec
Panics Since Last Report: 1
Anonymous UUID: 0B9917C7-9BA8-2D6B-7925-639D4B83F220
Thu Aug 22 18:03:07 2013
panic(cpu 6 caller 0xffffff80094b8655): Kernel trap at 0xffffff7f89d33d5e, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000040, CR3: 0x000000000bf72000, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0x0000000000000001, RCX: 0x0000000000000000, RDX: 0x0000000000002400
RSP: 0xffffff81315b39b0, RBP: 0xffffff81315b3a50, RSI: 0x0000000000000000, RDI: 0xffffff80dce46000
R8: 0xffffff7f89f32e3c, R9: 0xffffff81315b3434, R10: 0xffffffffffffffff, R11: 0xffffff8009a7def8
R12: 0x0000000000000000, R13: 0xffffff81315b3cf8, R14: 0xffffff80dce46000, R15: 0x00000000ffffff00
RFL: 0x0000000000010282, RIP: 0xffffff7f89d33d5e, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000040, Error code: 0x0000000000000000, Fault CPU: 0x6
Backtrace (CPU 6), Frame : Return Address
0xffffff81315b3650 : 0xffffff800941d626
0xffffff81315b36c0 : 0xffffff80094b8655
0xffffff81315b3890 : 0xffffff80094ce17d
0xffffff81315b38b0 : 0xffffff7f89d33d5e
0xffffff81315b3a50 : 0xffffff7f89d27ceb
0xffffff81315b3be0 : 0xffffff7f89b1b970
0xffffff81315b3c60 : 0xffffff7f89b0757b
0xffffff81315b3cd0 : 0xffffff7f89b0a1b8
0xffffff81315b3d40 : 0xffffff7f89b0a343
0xffffff81315b3db0 : 0xffffff7f89b09db4
0xffffff81315b3e10 : 0xffffff7f89ad0c78
0xffffff81315b3e50 : 0xffffff7f89acff63
0xffffff81315b3e80 : 0xffffff7f89acf31e
0xffffff81315b3ef0 : 0xffffff8009848588
0xffffff81315b3f30 : 0xffffff800984708a
0xffffff81315b3f80 : 0xffffff80098471b9
0xffffff81315b3fb0 : 0xffffff80094b3137
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f89ac2000->0xffffff7f89af9fff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f89a83000
com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f89b05000->0xffffff7f89b16fff
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f89ac2000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f89a83000
com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f89b 19000->0xffffff7f89dbefff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f89a83000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f89b05000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f89ac2000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide: 0x0000000009200000
Kernel text base: 0xffffff8009400000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 12513755129567
last loaded kext at 7262816174660: com.apple.iokit.SCSITaskUserClient 3.5.5 (addr 0xffffff7f8b8b2000, size 36864)
last unloaded kext at 7346909811130: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f8b8af000, size 12288)
loaded kexts:
com.Logitech.Control Center.HID Driver 3.7.0
com.apple.filesystems.smbfs 1.8.4
com.apple.filesystems.msdosfs 1.8.1
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.1.4f2
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.AGPM 100.12.87
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.ntfs 3.10
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.driver.AppleIntelHD4000Graphics 8.1.2
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleMuxControl 3.4.5
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.GeForce 8.1.2
com.apple.driver.AppleIntelFramebufferCapri 8.1.2
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleSDXC 1.4.2
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleAHCIPort 2.5.2
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBXHCI 5.6.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOAcceleratorFamily 74.5.1
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.nvidia.gk100hal 8.1.2
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.NVDAResman 8.1.2
com.apple.iokit.IOSurface 86.0.4
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.driver.IOBluetoothHIDDriver 4.1.4f2
com.apple.iokit.IOBluetoothFamily 4.1.4f2
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltNHI 1.7.8
com.apple.iokit.IOThunderboltFamily 2.4.0
com.apple.iokit.IO80211Family 530.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.6.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
System Profile:
Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.3 GHz, 8 GB, SMC 2.3f35
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.4f2 12041, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM256E, 251 GB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0x1a120000 / 4
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc517, 0x1a124000 / 7
USB Device: External HDD, 0x1058 (Western Digital Technologies, Inc.), 0x0901, 0x1a123000 / 6
USB Device: psc 1310 series, 0x03f0 (Hewlett Packard), 0x3f11, 0x1a122000 / 5
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0262, 0x1d182000 / 4
Thu Aug 22 18:46:01 2013
panic(cpu 0 caller 0xffffff800f6b8655): Kernel trap at 0xffffff7f8ff33d5e, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000040, CR3: 0x0000000012171000, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0x0000000000000001, RCX: 0x0000000000000000, RDX: 0x0000000000002400
RSP: 0xffffff80f967b9b0, RBP: 0xffffff80f967ba50, RSI: 0x0000000000000000, RDI: 0xffffff80e310b000
R8: 0xffffff7f90132e3c, R9: 0xffffff80f967b434, R10: 0xffffffffffffffff, R11: 0xffffff800fc7def8
R12: 0x0000000000000000, R13: 0xffffff80f967bcf8, R14: 0xffffff80e310b000, R15: 0x00000000ffffff00
RFL: 0x0000000000010282, RIP: 0xffffff7f8ff33d5e, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000040, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80f967b650 : 0xffffff800f61d626
0xffffff80f967b6c0 : 0xffffff800f6b8655
0xffffff80f967b890 : 0xffffff800f6ce17d
0xffffff80f967b8b0 : 0xffffff7f8ff33d5e
0xffffff80f967ba50 : 0xffffff7f8ff27ceb
0xffffff80f967bbe0 : 0xffffff7f8fd1b970
0xffffff80f967bc60 : 0xffffff7f8fd0757b
0xffffff80f967bcd0 : 0xffffff7f8fd0a1b8
0xffffff80f967bd40 : 0xffffff7f8fd0a343
0xffffff80f967bdb0 : 0xffffff7f8fd09db4
0xffffff80f967be10 : 0xffffff7f8fcd0c78
0xffffff80f967be50 : 0xffffff7f8fccff63
0xffffff80f967be80 : 0xffffff7f8fccf31e
0xffffff80f967bef0 : 0xffffff800fa48588
0xffffff80f967bf30 : 0xffffff800fa4708a
0xffffff80f967bf80 : 0xffffff800fa471b9
0xffffff80f967bfb0 : 0xffffff800f6b3137
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8fcc2000->0xffffff7f8fcf9fff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8fc83000
com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8fd05000->0xffffff7f8fd16fff
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8fcc2000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8fc83000
com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8fd 19000->0xffffff7f8ffbefff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8fc83000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8fd05000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8fcc2000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide: 0x000000000f400000
Kernel text base: 0xffffff800f600000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 2288333153470
last loaded kext at 240740871258: com.apple.filesystems.smbfs 1.8.4 (addr 0xffffff7f91a68000, size 229376)
last unloaded kext at 133709132625: com.apple.iokit.IOEthernetAVBController 1.0.2b1 (addr 0xffffff7f9097c000, size 28672)
loaded kexts:
com.Logitech.Control Center.HID Driver 3.7.0
com.apple.filesystems.smbfs 1.8.4
com.apple.filesystems.msdosfs 1.8.1
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.1.4f2
com.apple.driver.AGPM 100.12.87
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.filesystems.ntfs 3.10
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.GeForce 8.1.2
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleMuxControl 3.4.5
com.apple.driver.AppleIntelHD4000Graphics 8.1.2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleIntelFramebufferCapri 8.1.2
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AppleSDXC 1.4.2
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleAHCIPort 2.5.2
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBXHCI 5.6.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.nvidia.gk100hal 8.1.2
com.apple.NVDAResman 8.1.2
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IOAcceleratorFamily 74.5.1
com.apple.iokit.IOSurface 86.0.4
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleSMC 3.1.4d2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.driver.IOBluetoothHIDDriver 4.1.4f2
com.apple.iokit.IOBluetoothFamily 4.1.4f2
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltNHI 1.7.8
com.apple.iokit.IOThunderboltFamily 2.4.0
com.apple.iokit.IO80211Family 530.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.6.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0That kind of panic can be caused by an adapter for an external display that isn't connected to anything. See this thread.
There are also reports that the panic may be triggered by waking an external display from sleep. To test that theory, open the Energy Saver preference pane and click the lock icon to unlock the settings, if necessary. Move the Display sleep slider all the way to the Never position on the right. See whether there's any change. -
Macbook pro retina trackpad won't click
Macbook Pro retina display 10.8.4 2.7 ghz i7:
Trackpad started to not respond to click by mechanicle nor touch inputs. Seems to happen after waking up from sleep and after a period of time reverts to normal function. Used the Pram reset and it does not make a difference. Observations I have noted:
1) Track pad does not respond in the user selection screen
2) Track pad does not respond while in different users accounts
3) Track pad always responds in the option startup
4) Track pad does not respond while in recovery mode
5) When selecting windows bootcamp trackpad always responds
It seems to me that the trackpad is having a software issue within Mac OSX and it is not an issue with the hardware. I tried to install the Trackpad update 1.0 but I get an error stating that it is not for this type of computer.Try a Safe Mode startup and see if it works ok while in that mode. Hold down the Shift key before the startup chime. Will take awhile longer to finish startup. Will only load Apple system extensions while in this mode. http://support.apple.com/kb/HT1564
If it works ok in Safe, means you have installed some third-party software interfering with the trackpad. You'll have to do some sleuthing to determine which. -
MacBook Pro Retina Thunderbolt Ethernet issues
hi Folks
I have a macbook Pro Retina 15" here, using the thunderbolt ethernet adaptor.
if i boot the machine into windows 7 with the ethernet thunderbolt adaptor plugged in, it works fine.
however if i remove it while windows 7 is loaded , and then plug it back in, it wont work until i reboot , back into windows 7.
this is using the drivers as supplied in the boot camp installation package.
I have tried this with numerous mac machines and the thunderbolt adaptor, and they all perform the same.
ie if you remove the thunderbolt adaptor , and then plug it back in, you will have to reboot the mac back into windows 7, before it works properly again.
does anyone know why this is? and is there any way around having to reboot?
thanksSo I've noticed similar behaviour on my Macbook Air. It's a slightly different set of kit, since it's connected to a Belkin Thunderbolt Express Dock (http://www.belkin.com/uk/p/P-F4U055/). I'm on my second one of these because first one went back because it kept on dropping the internet connection (sounds familiar?) - and it *might* have been occurring when waking the system from sleep (I didn't make a mental note).
Anyway the replacement was working perfectly, until today - when it's started to drop it's internet connection again, and this time I'm pretty certain that it's related to waking from sleep. The main difference now is that I *just* upgraded to Mavericks, and I wonder if the sleep problem has reared its ugly head again in the latest version of MacOS?
All in all I have to say I'm pretty disappointed with the reliability of thunderbolt & the Belkin Dock thingie. Although it should be said that a single lead from my Macbook Air to the Express Dock is simultaneously carrying: video (1920x1200), Firewire800, 3xUSB3, gigabit ethernet and sound, so I'm not that surprised this technology is prone to the odd glitch, and the cables get really warm too!
It would be great to have some solid information from Apple/Belkin about this.
Cheers, Jon -
As the title implies, is this prevent Macbook Pro Retina (Mid 2014) from going to standby mode? It's not convenience to unplug the wireless receiver every time I don't use the notebook though.
That kind of panic can be caused by an adapter for an external display that isn't connected to anything. See this thread.
There are also reports that the panic may be triggered by waking an external display from sleep. To test that theory, open the Energy Saver preference pane and click the lock icon to unlock the settings, if necessary. Move the Display sleep slider all the way to the Never position on the right. See whether there's any change. -
Macbook pro retina doesn't turn on for a day or two
Macbook Pro Retina 13-inch Late 2012
2.5GHz Intel Core i5
OS X Yosemite (10.10.2)
So this is a weird one... I recently purchased a used Macbook Pro Retina and the previous owner had upgraded the hard drive for a bigger size. My macbook worked great for a few days but then one night I closed it and the next day when I opened it, it would not turn on. I tried rebooting the battery (SHIFT+CONTROL+OPTION and POWER) then hitting power but NOTHING. At one point, I heard a clicking sound when I would leave the power button down. Then... two days later I push the power button just because and BAM! The screen comes on. (I didn't hear the start up sound, and it wasn't like it restarted.) It was as if the screen brightness was all the way down but then came back. (I kept trying to adjust that too before it turned on).
I don't understand!!! Two days later, same thing happened. Then again, it turned back on a day later.
The only thing I noticed that was weird was when I connected it to my tv with HDMI cable. The laptop screen would freeze and get distorted and I would have to force a restart (the black screen with the apple would appear and the loading bar as if I would updating the software).
I'm soooo confused and I don't want this to keep happening. I would appreciate any type of help or advice!!Hi RACan2,
Welcome to the Apple Support Communities!
I understand that your MacBook Pro has had some strange startup and power issues. In this situation, To begin troubleshooting, I would recommend reading over and working through the attached article.
If your Mac won't turn on - Apple Support
Best regards,
Joe -
Adobe Illustrator CC on MacBook Pro Retina 15"
Hi everyone,
I have brand new MacBook Pro Retina 15" version with 8GB ram, i7 cpu, SSD disk
and I have little problem in Adobe Ai CC:
When I move many big objects in Ai everything align and move smooth.
But when i scroll, zoom, move the view it's very slow and I see that framerate is very slow.
It's not scrolling smoothly.
Can anybody help me fix that issue? I have all up-to-date and system is brand new with
only Adobe CC some programs installed.
Regards,
Kordian SzustHaving some lag issues on a new imac at work in illustrator CC. According to a similar photoshop thread, the issue seems to be with the new Intel Iris Pro graphics....
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