Waking up with 'fingerprint'

How can I configure my T430 to wake from sleep by using 'fingerprint' instead of a 'password'?

Lenovo Power Manager > Power Plan > Events > Require password on standby resume
Thinkvantage Fingerprint Software > Settings > Authentication > Use fingerprint scan instead of password when logging into Windows
Not sure if I understood corectly your question, hope it helps.
T420s i5-2520M HD3000 480GB Crucial M500 SSD 8GB RAM Ericsson F5521gw
T430 i5-3210M HD4000/NVIDIA 5400M 512GB Crucial MX100 SSD 12GB RAM Ericsson H5321gw

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Problem with fingerprint on HP Pro x2 612 g1

hi
i'm having problem with fingerprint on my HP Pro x2 612 g1.. i've installed all of the drivers which i have downloaded using your site and i can see fingerprint option but there is no add button under it.. i'm using windows 8.1 pro 64bit
need your help..
thanks

Here are the direct links to the fingerprint drivers:
http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7268930&swItemId=ob_138590_1&swEnvOid=415...
http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7268930&swItemId=ob_134806_1&swEnvOid=415...
Let me know if that helps.
-Chris
I work for HP.
Support Forums are now on your mobile phone: http://m.hp.com/supportforum

Internet connection not waking up with ibook

Hi. I have an ibook G4 and connect to the internet via Airport Extreme, using a router (Xbox). This has been working perfectly for months. Then recently I had to change some settings on my router. Since then I've found that the ibook won't connect to the internet again after it goes to sleep without me opening and closing the applications several times. It has also suddenly disconnected in the middle of a session once or twice. I've also found that I can't change the configurations on my airport base station without plugging it directly into the ibook, which I didn't have to do before. So far it has all worked in the end, but I hate having no idea why this is happening in case one day it goes down and I can't get it back up again.
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Can't logon with fingerprint reader

I have a T520 (4243-4UG) where I cant logon with fingerprint. The led next to the scaner lighs and blink when i swipe the finger and the harddisk indicator blinks to but nothing happens. The strange thing is it works when i access the fingerprint controle panel
I have tried to reinstall the driver, tried with and without the checkmark at "Use fingerprint scan instead off password when logging into windows" there is no checkmark at "require fingerprint logon for non-administrator users"
The user is local administrator.

@mmo_dhi,
You read about someotherguy's suggestion here in the KB.
http://forum.lenovo.com/t5/T400-T500-and-newer-T-series/Why-is-my-Fingerprint-sensor-not-working-for...
*Non Lenovo employee*
I have a Y2P (i5) ... Feel free to ping me if you want me to test some applications with your Y2P if you have the same model. I don't mind keep doing recovery on it if needed .... =)

System crashes after waking; problems with distnoted, graphics chip error

I am running 10.3.9 on a Dual 1 GHz G4, with 1.5 GB SDRAM, a GeForce4 Ti 4600 LCD display, and a LaCie 1394 external drive. I have recently started to put my computer to sleep at night, rather than leaving it running 24 hours a day (I also installed sleepwatcher, to allow me to put my computer to sleep remotely, and anacron, to allow the nightly system maintenance jobs to continue to run). This was working fine for about a week, but for the last two days, when I woke my computer up in the morning, I got kernel panics after a few minutes. First some aspects of the display would start to get mangled (e.g. strange lines appearing, some text that I typed not showing up, icons in the dock looking speckled, etc.), then some applications would stop responding, and then a minute or so later I would get the feared kernel panic message ("You need to restart your computer" in multiple languages).
This problem only seems to occur after the computer has been asleep for a long time (I've only experienced it after it's been asleep for 12 hours or so, and not when it's only been asleep for a few minutes). The only thing I can think of that I've changed in the last few days is an AppleScript that mounts my external LaCie drive (using "do shell script diskutil mountDisk ...") before backing up my files - using FoldersSynchronizer - then putting my computer to sleep (before I was never UNmounting this drive, so I didn't have to mount it in the AppleScript - I was still using the script to back up the files then put the computer to sleep).
I have tried running Apple's Disk Utility (both to repair the permissions, and to repair the disk), DiskWarrior (to rebuild my startup disk), fsck, and TechTool Deluxe. None seemed to reveal any major errors except the "Surface Scan" in TechTool, which failed, presumably because of media defects in the disk (but my understanding is that fixing this would require reformatting my disk, something that I only want to do as a last resort).
My system.log shows the following, from the time I woke my computer to the time I restarted (I've highlighted some suspicious-looking lines). It seems like the problem might either be occurring in distnoted, or with the graphics chip. Any thoughts on how I can determine the cause of the problem?
Mar 28 10:58:31 localhost kernel: System Sleep
Mar 28 10:58:38 localhost kernel: System Wake
Mar 28 10:58:38 localhost kernel: Wake event 0020
Mar 28 10:58:38 localhost kernel: enableClockSpreading returned with 0
Mar 28 10:58:38 localhost kernel: AppleNMI unmask NMI
Mar 28 10:58:38 localhost kernel: Adaptec warning: Resetting SCSI bus.
Mar 28 10:58:38 localhost kernel: FWOHCI handleSelfIDInt - nodeID not valid (reset bus and retry 1)
Mar 28 10:58:38 localhost kernel: UniNEnet::monitorLinkStatus - Link is up at 100 Mbps - Half Duplex
Mar 28 10:58:44 localhost mDNSResponder[186]: mDNSResponder Waking at 1236250
Mar 28 10:58:44 localhost SymMissedTask - parent[233]: sleeptime recorded: Mon Mar 27 16:05:06 2006
Mar 28 10:58:44 localhost SymMissedTask - parent[233]: waketime is: Tue Mar 28 10:58:44 2006
Mar 28 10:59:04 localhost crontab[436]: (root) LIST (root)
Mar 28 10:59:04 localhost crontab[438]: (root) LIST (sage)
Mar 28 11:05:09 localhost crashdump: Unable to determine CPSProcessSerNum pid: 151 name: distnoted
Mar 28 11:05:09 localhost mach_init[2]: Server 0 in bootstrap d03 uid 0: "/usr/sbin/distnoted": exited as a result of signal 10 [pid 151]
Mar 28 11:05:09 localhost crashdump: Started writing crash report to: /Library/Logs/CrashReporter/distnoted.crash.log
Mar 28 11:05:09 localhost crashdump: Finished writing crash report to: /Library/Logs/CrashReporter/distnoted.crash.log
Mar 28 11:05:10 localhost kernel: Graphics chip error! Restarted.
Mar 28 11:05:15 localhost last message repeated 2 times
Mar 28 11:05:19 localhost crashdump: Unable to determine CPSProcessSerNum pid: 448 name: distnoted
Mar 28 11:05:19 localhost crashdump: Started writing crash report to: /Library/Logs/CrashReporter/distnoted.crash.log
Mar 28 11:05:19 localhost mach_init[2]: Server 180b in bootstrap d03 uid 0: "/usr/sbin/distnoted": exited as a result of signal 10 [pid 448]
Mar 28 11:05:19 localhost crashdump: Finished writing crash report to: /Library/Logs/CrashReporter/distnoted.crash.log
Mar 28 11:05:20 localhost kernel: Graphics chip error! Restarted.
Mar 28 11:05:29 localhost last message repeated 7 times
Mar 28 11:06:59 localhost last message repeated 12 times
Mar 28 11:07:01 localhost crashdump: Started writing crash report to: /Users/sacks/Library/Logs/CrashReporter/MouseWorks Background.crash.log
Mar 28 11:07:01 localhost kernel: Graphics chip error! Restarted.
Mar 28 11:07:02 localhost crashdump: Finished writing crash report to: /Users/sacks/Library/Logs/CrashReporter/MouseWorks Background.crash.log
Mar 28 11:07:11 localhost kernel: Graphics chip error! Restarted.
Mar 28 11:07:14 localhost last message repeated 2 times
Mar 28 11:07:24 localhost kernel: NVKernel::initializeChannel time out.
Mar 28 11:08:43 localhost syslogd: restart
Yesterday's crash looks similar, except that the Graphics chip error occurs 13 seconds before the distnoted error (rather than after the distnoted error), and rather than a crash of "MouseWorks Background" there was a crash of "WindowServer". A log file from a few days ago, when I woke my computer up without a crash, has one line that is now absent: Mar 23 08:48:43 nitrogen kernel: AFPSleepWakeHandler: waking up.
panic.log contains:
Tue Mar 28 11:08:55 2006
Unresolved kernel trap(cpu 1): 0x300 - Data access DAR=0x000000003AA4C34E PC=0x000000000099E54C
Latest crash info for cpu 1:
Exception state (sv=0x2CD3AC80)
PC=0x0099E54C; MSR=0x00009030; DAR=0x3AA4C34E; DSISR=0x40000000; LR=0x0099EFA0; R1=0x19D63AC0; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x0099FF28 0x0099EFA0 0x00997468 0x00988020 0x0027E650 0x00280324 0x0007AC48 0x00021668
0x0001BCE8 0x0001C0F0 0x00094318 0x00000000
Kernel loadable modules in backtrace (with dependencies):
com.apple.GeForce(3.4.2)@0x981000
dependency: com.apple.iokit.IOPCIFamily(1.4)@0x4b3000
dependency: com.apple.iokit.IOGraphicsFamily(1.3.5)@0x4c6000
dependency: com.apple.NVDAResman(3.4.2)@0x4fc000
dependency: com.apple.iokit.IONDRVSupport(1.3.5)@0x4e6000
Proceeding back via exception chain:
Exception state (sv=0x2CD3AC80)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x2CDA8000)
PC=0x900078B8; MSR=0x0200F030; DAR=0xE0FA8000; DSISR=0x42000000; LR=0x90007438; R1=0xBFFEE3D0; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 7.9.0:
Wed Mar 30 20:11:17 PST 2005; root:xnu/xnu-517.12.7.obj~1/RELEASE_PPC
panic(cpu 1): 0x300 - Data access
Latest stack backtrace for cpu 1:
Backtrace:
0x00083498 0x0008397C 0x0001EDA4 0x00090C38 0x0009402C
Proceeding back via exception chain:
Exception state (sv=0x2CD3AC80)
PC=0x0099E54C; MSR=0x00009030; DAR=0x3AA4C34E; DSISR=0x40000000; LR=0x0099EFA0; R1=0x19D63AC0; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x0099FF28 0x0099EFA0 0x00997468 0x00988020 0x0027E650 0x00280324 0x0007AC48 0x00021668
0x0001BCE8 0x0001C0F0 0x00094318 0x00000000
Kernel loadable modules in backtrace (with dependencies):
com.apple.GeForce(3.4.2)@0x981000
dependency: com.apple.iokit.IOPCIFamily(1.4)@0x4b3000
dependency: com.apple.iokit.IOGraphicsFamily(1.3.5)@0x4c6000
dependency: com.apple.NVDAResman(3.4.2)@0x4fc000
dependency: com.apple.iokit.IONDRVSupport(1.3.5)@0x4e6000
Exception state (sv=0x2CDA8000)
PC=0x900078B8; MSR=0x0200F030; DAR=0xE0FA8000; DSISR=0x42000000; LR=0x90007438; R1=0xBFFEE3D0; XCP=0x00000030 (0xC00 - Sp
The distnoted.crash.log refers to the following exception:
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000006
(I can post this whole log if it would be helpful.)
Any thoughts on what might be causing this problem? I will continue to test the effects of changing various aspects of my configuration, but since I can only get the problem to occur once a day (after my computer has been asleep for a while), it might take me a few days or weeks to track the problem down through blind trial-and-error.
Thanks!
Dual 1 GHz G4 Mac OS X (10.3.9) 1.5 GB SDRAM, GeForce4 Ti 4600 LCD display, LaCie 1394 external drive

After a little experimentation, I've managed to narrow the problem down a little, but still haven't resolved it. My computer still crashes almost every time I wake it up after a long sleep (multiple hours). Things work fine for a few minutes, but then some aspects of the display start to get mangled (e.g. strange lines appearing, text becoming distorted, etc.), then some applications start crashing and the system hangs. Sometimes I get a kernel panic, but not always - but I always need to reboot to solve the problem.
The errors in the system log files differ from crash to crash, but the one thing that seems to be consistent is that I get a "Graphics chip error". Is this usually a hardware problem, or can it be due to a software problem? Sometimes this graphics chip error is the first error to occur, although sometimes an application will crash a few seconds before the graphics chip error is recorded in the system.log.
In my original post, I suggested that the problem might be due to an AppleScript that mounts an external drive. I have since determined that this is NOT the cause of the problem.
Any thoughts on what might be going on?
Here's the relevant part of the system log file from today's crash:
From /var/log/system.log:
Mar 31 13:52:18 nitrogen kernel: System Sleep
Mar 31 13:52:24 nitrogen kernel: System Wake
Mar 31 13:52:24 nitrogen kernel: Wake event 0020
Mar 31 13:52:24 nitrogen kernel: enableClockSpreading returned with 0
Mar 31 13:52:24 nitrogen kernel: AppleNMI unmask NMI
Mar 31 13:52:24 nitrogen kernel: Adaptec warning: Resetting SCSI bus.
Mar 31 13:52:24 nitrogen kernel: FWOHCI handleSelfIDInt - nodeID not valid (reset bus and retry 1)
Mar 31 13:52:24 nitrogen kernel: UniNEnet::monitorLinkStatus - Link is up at 100 Mbps - Half Duplex
Mar 31 13:52:30 nitrogen mDNSResponder[159]: mDNSResponder Waking at 19764350
Mar 31 13:52:30 nitrogen mDNSResponder[159]: -1: DNSServiceRegister("Bill's Mostly Celtic Music", "daap.tcp.", "local.", 3689) failed: Client id -1
invalid (-65549)
Mar 31 13:52:30 nitrogen mDNSResponder[159]: -1: DNSServiceRegister("iTunesCtrl5DC89B66EC5DD60B", "dacp.tcp.", "local.", 3689) failed: Client id
-1 invalid (-65549)
Mar 31 13:52:30 nitrogen SymMissedTask - parent[240]: sleeptime recorded: Thu Mar 30 17:58:59 2006
Mar 31 13:52:30 nitrogen SymMissedTask - parent[240]: waketime is: Fri Mar 31 13:52:30 2006
Mar 31 13:52:50 nitrogen crontab[659]: (root) LIST (root)
Mar 31 13:52:50 nitrogen crontab[661]: (root) LIST (sage)
Mar 31 13:57:07 nitrogen kernel: Graphics chip error! Restarted.
Mar 31 13:57:24 nitrogen last message repeated 19 times
Mar 31 13:57:24 nitrogen crashdump: Started writing crash report to: /Library/Logs/CrashReporter/WindowServer.crash.log
Mar 31 13:57:24 nitrogen crashdump: Finished writing crash report to: /Library/Logs/CrashReporter/WindowServer.crash.log
Mar 31 13:57:25 nitrogen kernel: Graphics chip error! Restarted.
Mar 31 13:57:31 nitrogen last message repeated 42 times
Mar 31 14:00:00 nitrogen CRON[667]: (root) CMD ("/Library/Application Support/Symantec/Scheduler/SymSecondaryLaunch.app/Contents/schedLauncher" 1 "/Applications/Symantec Solutions/LiveUpdate.app/Contents/MacOS/LiveUpdate" " " "oapp" "aevt" "exAG" "-update LUdf -liveupdatequiet YES -liveupdateautoquit YES")
Mar 31 14:00:00 nitrogen /Library/Application Support/Symantec/Scheduler/SymSecondaryLaunch.app/Contents/schedLauncher[667]: launch for id = 1 event = oapp result = 0
aped[186]: Attach denied: super-user process, for LiveUpdate[674]
aped[186]: Attach denied: super-user process, for loginwindow[686]
aped[186]: Attach denied: super-user process, for SecurityAgent[690]
aped[186]: Attach denied: super-user process, for IRTool[710]
aped[186]: Attach denied: super-user process, for loginwindow[836]
aped[186]: Attach denied: super-user process, for SecurityAgent[839]
Mar 31 14:01:55 nitrogen sudo: sacks : TTY=ttyp1 ; PWD=/private/var/log ; USER=root ; COMMAND=/sbin/shutdown -r now
Mar 31 14:01:55 nitrogen shutdown: reboot by sacks:
Mar 31 14:01:57 nitrogen syslogd: exiting on signal 15
Mar 31 14:08:44 localhost syslogd: restart
Dual 1 GHz G4 Mac OS X (10.3.9) 1.5 GB SDRAM, GeForce4 Ti 4600 LCD display, LaCie 1394 external drive

Problems with Fingerprint Reader on Touchsmart TX2-1274NR Notebook and Windows 7 Ultimate (64-bit)

I have just upgraded my tx2-1274nr to windows 7 ultimate (64-bit) [my university released the upgrade a week early] and I followed the directions provided by technical support and downloaded/installed all the updated drivers and software. Everything works great (actually better than great) except for two problems.
The fingerprint reader does not work. It shows up in the device manager, but when I try to register a fingerprint, Windows says no reader found.
This problem is not really effecting the performance, but it states on the device stage that I am missing a driver for the keyboard filters? I am not sure if this is important.
Any assistance would be greatly appreciated. I am really loving the new system, especially the multi-touch (installed the drivers from N-trig)!!
Thanks

Hi,
dclane wrote:
The fingerprint reader does not work. It shows up in the device manager, but when I try to register a fingerprint, Windows says no reader found.
Check this and this thread. You need Authentec TrueSuite.
dclane wrote:This problem is not really effecting the performance, but it states on the device stage that I am missing a driver for the keyboard filters? I am not sure if this is important.
If You have any version of Quick Lunch Buttos installed uninstall them and install this here which is provided by HP for Win7.
Message Edited by Daniel_Potyrala on 10-16-2009 12:35 AM
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Win 7 slow boot - login in with fingerprint reader

Hi
I have a T400s (2.4 GHz and 4 GB) with an Intel SSD and WIn 7 RTM with latest Lenovo beta drivers.
I have the fingerprint reader activated for login and my boot time of 35 seconds is now split about half in the fingerprint login and half in the rest of the boot process.
Or described in another way if the machine is powered off and I swipe my finger to start the machine it takes about 17 seconds before the login prompt (the finger) is shown.
Then the machine shows "waiting" for 15-20 second during which my personal login icon flashes by before it completes the login and almost immediately shows the desktop.
I am surprised by the very slow login with my finger already swiped. It would be much faster to disable the fingerprint reader and log in using a password. Anyone encountered this problem and knows how to fix it?
Other problems with the boot I have found (and solved) is the use of a solid color as the Windows background which for some reason costs about 15 second in boot time!!? I also had to reflash the firmware of my SSD to gain an additional 10 seconds at the start of the boot process.
Mats
Thinkpad T400s, X61s, X41, 600

Hi Mats,
I have a similar, if not, the same complaint. I have a T500 running Win 7, which was just upgraded from NT.
My complaint - and it goes under the topic of usabiltiy - is that it takes anywhere from a couple of seconds up to 20 seconds before a valid fingerprint scan is accepted. If it's a scan doesn't match, there's immediate feedback of an error. I wouldn't mind the delay so much if the was some immediate feedback. If I click the "other credentials" button, I can see that the machine is "validating". If I enter my password, boom, I'm immediately logged in.
This is annoying. Under NT, there was not such problem. Your post is from 1 1/2 years ago. It's surprising that no one else is complaining about this. I guess most just say "forget it - I'm just using my password." But I know the process works and works nicely. (I've run the ThinkVantage System Update as recently as Feb '11. So, the drivers are current.)
Hey, anyone from Lenovo listening?!!
Regards, Ed

Client Security solution not working with fingerprint, Fingerprint Tab is unavailable

Just recieved my Thinkpad T430 today and have done all updates on the system. I am trying to use Client Security Solution with my fingerprint however it will not allow me to do so. Whenever I go into password manager I get the message, "The requested operation requires fingerprint authentication, but the device is not installed. Please make sure the device is connected and retry the option". Any idea as to how I can fix this? Currently the fingerprint only works to logon to windows (Note: I'm Running Windows 7 Pro x64).

Hi
Lastest CSs is not in system update, you could try the install the latest version in follow link:
http://support.lenovo.com/en_US/downloads/detail.page?&DocID=DS014164

Problem with fingerprint setting

Hey, i bought an iphone 5s yesterday. I set up the fingerprint yesterday and it worked fine. But after that i faced some problem with the system so i reset the wholephone and edit and deleted my original fingerprint. but after that, my phone cant reenter the fingerprint. it can't read any fingerprint and the name is changed to touch id. what should i do with it?

Hello annteoeena,
Congratulations on your iPhone 5s, and thank you for the details of the issue you are experiencing when using Touch ID. I recommend following the steps below for an issue like the one you described:
Troubleshooting Touch ID
Verify that you are using the latest version of iOS.
Ensure that your fingers and the Home button are clean and dry.*
Note: Cover the Home button completely. Don't tap too quickly, don't press down hard, and don't move your finger while Touch ID is scanning.
Tap Settings > General > Passcode & Fingerprint > Fingerprints and verify:
Passcode Unlock or iTunes & App Store is enabled.
One or more fingerprints have been enrolled.
If one finger isn't working, tap Edit in Settings > General > Passcode & Fingerprint > Fingerprints > Edit to delete and then reenroll the finger.
If that finger still isn't working, try enrolling a different finger.
If you are unable to enroll any of your fingers, take your iPhone 5s to an Apple Retail Store, Apple Authorized Service Provider, or contact AppleCare for further assistance.
Find the full article here:
iPhone 5s: Using Touch ID
http://support.apple.com/kb/HT5883
Thank you for using Apple Support Communities.
Best,
Sheila M.

Client Security Solution with fingerprint disable

I received a X201 with Win7 64-bits and I installed the fingerprint software version 5.9.4 and the Client Security Solution version 8.30.0031.00.
The fingerprint software is working perfectly, but the CSS is with the fingerprint configuration disabled.
Could you advice me in what is wrong?
Regards

hey hiratapqd,
hard to say what had happen, but could you uninstall both softwares then install the fingerprint software first then install the client security solution.
curious to know, was any software installed before this happen ?
WW Social Media
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
Follow @LenovoForums on Twitter!
Have you checked out the Community Knowledgebase yet?!
How to send a private message? --> Check out this article.

Lenovo Thinkpad T410 got errors with Fingerprint sensor device! So frustrating!

I have just bought a new Lenovo Thinkpad T410 2518-FAA from one of main agencies of Lenovo in my country. The new-buy laptop was said to be totally new, i.e. it was not a re-furbished, and I actually checked for manything to confirm the real status of this laptop. However, when I bought it back to my house, a serious problem appeared. At the laptop store, I did not have enough time to check the Fingerprint device, thus I skipped to check it. When I came back home, the Fingerprint sensor error of this new-buy laptop completely drived me crazy!!! I installed the Fingerprint software of Lenovo, but this software continuously reported errors: "Can not enroll users, can not update passport, and can not find fingerprint sensor device." I have tried uninstalled and reinstalled this software many times, and already checked for the latest version of this software, it was Thinkvantage Fingerprint sofware 5.9.3 for Win 7-32 bit. My operation system is Win 7-32 bit. But these errors still appeared again and again. I already checked the status of TouchChip Fingerprint Coprocessor in Biometric Devices, uninstalled then re-installled this device, and it showed that this device was working properly and up-to-date, and I already unchecked the option "Allow the computer to turn off this device to save power", but all of my efforts was in vain!!! These errors still appeared and it drives me crazy! Up to now I had been unable to enroll my fingerprint to set up the fingerprint reader! These 3 errors just kept prompting in front of my eyes! Another problem is that the laptop can transfer files to my Nokia E51 mobile via Bluetooth, but I could not make the reverse transfer for a file from this mobile to laptop! Oh, I am very disappointed about Lenovo now! Inside the manufacture box that carried the laptop, there are just some instruction guides without any installation CD for installing Thinkvantage softwares... I had to go to the website of Lenovo and find a bunch of links of softwares that I tried many times but I still did not know how to donwload... I had to donwload the Thinkvantage Fingerprint software from another website... Please help me, guys! Did you encounter the same problem with me? May you please instruct me how to solve these problems! Thank you a lot!

hey Moon_Light,
i would suggest uninstalling all ThinkVantage software, then go to http://support.lenovo.com ; download all drivers for you unit and install.
at the same time do a bios update as well.
WW Social Media
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
Follow @LenovoForums on Twitter!
Have you checked out the Community Knowledgebase yet?!
How to send a private message? --> Check out this article.

Can't encrypt files with fingerprint reader

I just bought a Toshiba E105-s1602 and I cant figure out how to encrypt files and folders with the fingerprint reader.
I use it to log onto the computer and in the instructions it says just to right click on the file and there should be something that says encrypt or something similar, but I have no options having to do with encryption.
Does anybody know how to use this, am I doing something wrong?
Thanks

As far as I know this option depends on preinstalled software. I am not 100% sure but Toshiba offers two different applications for this purposes.
If such option is not available then this option is not offered by preinstalled application.

HP Simple Pass not working with fingerprint snanner

I have just purchased a new laptop namely the HP Envy 17. One of the primary reasons for me aquiring this product as apposed to other similar products was due to the built in fingerprint scanner. You can imgine my disbelief when i now discover that the windows version 8.1 pre-loaded on this unit doesnt work with the scanner or the built in scanner sofeware HP Simple Pass.
Can anyone assist with a simple fix as this has really blurred my perception of HP products as a whole.
Thanks

Hello @BJordaan,
Welcome to the HP Forums.
It appears that the HP Simplepass isn't working correctly for you. I will try to assist you with this.
Start by making sure all updates have been completed on the notebook.
After that try this document: Troubleshooting a Fingerprint Reader (Windows 8).
I will also provide this document: Using HP SimplePass Fingerprint Reader (Windows 8).
Let me know how this goes.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

Bug in Predesktop Authentification with Fingerprint in W520

Hello guys,
I'd like to report a weird bug I'm suffering from on my W520 (4282-W17). I'm used to use fingerprint-predesktop authentification since my first Thinkpad (T42p). But it seems to be a bug in the fingerprint <=> power-on password link in the TPM!!
Set up for my new W520:
- W7: registring my fingerprints with software
- BIOS: activating predesktop-authentification (PA)
- BIOS: enter a power-on password
The bug:
- I started my W520 and the PA asked for my fingerprint
- Swiped my registred finger
- W520 asked for the power-on password (as expected as there is no link between fingerprint & pwd)
- Entered correct pwd
- W520 booted OS
- Shut down W520
- Power on again
- Swiped my registred finger
- W520 asked AGAIN for the pwd after showing a the crossed-hand-sign to left of the lock-sign instead of the ok-sign (tricky sentence ;O)
After many many try&errors I've found the problem and it is not a BIOS setting one!!
It seems that not all passwords are working with PA!
For instance these two passwords are not working:
8g3hwf7vuxq9
s39wfeqm0t26
Unfortunately I can't paste one thats working as I'm found only one yet. But the working one also uses 12-digits and lowercase letters with numbers.
So can anyone please confirm this problem?
I'm frightened that there are more bugs in the TPM which I'm not aware of and some day I'm not able to authenticate myself to the W520!
Thanx,
Soko
W520 (4282-W17 i7-2820QM 32GB 2xSSD 1TB)| T62p | T41p
Solved!
Go to Solution.

The BIOS to fix this issue has been released.
BIOS here
BIOS Text
- Fixed an issue where the fingerprint authentication associated with some
password strings might fail.

Cannot sign in with fingerprint in windows 8.1

Hi all,
I have a HP pavilion m6-1002tx. It came with windows 7. I recently upgraded to windows 8.1 pro.
I downloaded the drivers for it from my product's page. There is no Simplepass in windows 8.1 section.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4158&lc=en&cc=in&dlc=en&sw_lang=&product=5269...
Now I am not able to use my fingerprint reader to sign in with simplepass . It used to work fine with windows 8 and 7.
But while signing in to windows biometrics I get this strange message "An error occurred while processing your fingerprint".
I have no idea of what to do next.
The details of my fingerprint drivers are:
Validity Sensors (WBF) (PID=0018)
Driver Version: 4.4.234.0
Status:
0180200A
DN_DRIVER_LOADED
DN_STARTED
DN_DISABLEABLE
DN_NT_ENUMERATOR
DN_NT_DRIVER
Hardware IDs:
USB\VID_138A&PID_0018&REV_0078
USB\VID_138A&PID_0018
PLEAZZZZ HELP.......If any one of you have got any clue.
Its painful to type the whole password everytime while having necessary hardware that does the job.

Hello If you are recieving this message before Windows loada up then goto BIOS and clear the fingerprint data.
The driver for WIndows 8 will work fine with Windows 8.1.
ALSO
Try installing HP Support Assistant which will automatically download and install drivers/updates:
HPSA Link:
http://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html
Wish you luck,
Karthik
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Waking up with 'fingerprint'

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