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Following are some tips to get the best responses in the forum:   
Search before posting  Use the "Search" box to see if someone has already asked and answered your question.
Use the Forum, not email  This way others can contribute to and benefit from the answers.
Write good titles  Put a short problem description as well as your printer model in the title.
Provide details  Be sure to give relevant information including:
Problem Description
Printer Model
Operating System  (including service pack revision)
Connection Method - USB, Hardwired LAN, Wireless?
Error messages - on printer screen and/or computer, any blinking light patterns.  
Watch for Feedback   Subscribe to email updates for your question and/or check your question frequently for responses.  Answer promptly any requests for additional information.
Say "Thanks".  When you get an answer to your problem acknowledge the solution.  If the answer is helpful mark it with "Kudos" by clicking on the kudos button.  If your problem is solved then mark it as solved.  This will help others with similar issues find the solution.
Regards,
DaniW
HP Forum Admin
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

Hi--I am trying to get the (HP smart web printing Icon on my tool bar in Internet Explorer)
Can you help. Thanks-Tom Moir

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