Want to cancel an automatic renewal for Adobe ExportPDF Annual?

I originally subscribed to an automatic renewal for Adobe ExportPDF Annual.   This I did back in 2012.  I no longer need this product.   How do I permanently cancel this latest and all further renewals and apply for a prorated refund?

I'm not sure if you can get the refund (maybe it's in the following link somewhere) but to cancel, go here: http://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription- acrobat-online-services.html

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    Kindly contact our support team to cancel the subscription  via:  http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
    If you are unable to use chat option kindly try below mentioned steps.
    Try different browser.
    Delete cookies and cache
    If the problem still persists Kindly revert with the below mentioned information.
    OS version:
    Browser Version:
    You can also try: Phone support | Orders, returns exchanges
    Thanks,
    Atul Saini

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