Want to cancel my order as it didn't work

Hi
Here is the issue:
I tried to buy Premiere Pro but when I submitted an order it didn't process automatically - it said I had to wait until "working hours" for it to be processed. And then I had an email saying it would be dealt with in 24 hours. It has not been. So then I was directed to a forum to cancel my order?
Your storemanager email address does not work!
Shocked at how bad this set up is for a company such as Adobe....
HOW do I cancel my order?
Thanks

Thanks Ned, but that is where I started before and I ended up being directed to this forum.:
That page you sent I went to:
Cancel your membership or subscription | Creative Cloud
sends me to this page:
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
which sends me to:
To cancel your membership at any time, contact us - go to the contact us page and then click the "Still need help? Contact us." button.
You may be asked to sign in. Sign in with your Adobe ID and password.
which then just gave me the option of the forum. Now it has given me chat options also (perhaps as it is not a weekend?)

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HKG
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