Want to cancel subscription

Hi guys,
            I was recently going through the Creative Cloud India website, and i by mistake purchased Adobe Illustrator CC twice. Is there anyway to undo this??? I dont wanna get charged monthly twice for the software!! PLEASE HELP!!

Hi Sunanda,
Welcome to Adobe Forums.
Please see the chat link mentioned below for solution-
Contact Customer Care
Click on ( Still need help? Contact us )  and you will get the recommended option for chat.
Thanks
Garima

Similar Messages

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    Subscription recurring payments are taken 3 days in advance unless you cancel on your account page.
    More info on how subscriptions work: https://support.skype.com/en/faq/FA10414/How-do-su​bscriptions-work
    It seems customer service has already reversed your order.
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    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • I want to cancel subscription

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    Hi;
    Please see this FAQ on how to turn off automatic renewals and manage your subscriptions:
    http://forums.adobe.com/docs/DOC-2971
    Thanks,
    Josh
    PS - the links in the FAQ do not get you to the right place but do give some direction, you can go directly to this URL to manage your subscriptions:
    https://www.adobe.com/account/my-products-services.html#MyServicesHeader

  • Want to cancel subscription - the page not found

    I want to cancel my subscription. When i click on the settings page `the page not found` comes. It is very annoying. I have tried both IE9 and chrome.

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    Skype is working on this fix, but until then customer service can help you with this: https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
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    Subscription recurring payments are taken 3 days in advance unless you cancel on your account page.
    More info on how subscriptions work: https://support.skype.com/en/faq/FA10414/How-do-su​bscriptions-work
    It seems customer service has already reversed your order.
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    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • Want to cancel subscription and get a refund

    I have tried to use this service, but the converted document I get is useless to me.
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    If you feel you need a refund, you should contact customer support. Go to the contact support page:
    http://helpx.adobe.com/contact.html?product=acrobat-com&topic=signing-in-to-my-account
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    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html
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    You need Adobe support to cancel a subscription
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    -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
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    Hi there
    I'll pass your details to our Russian team and they'll contact you to assist further.
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  • HT1918 Hi Guys I signed up for Daly Mail Plus and now I want to cancel my subscription. I have signed into ITunes and opened my accounts and I am directed to turn off auto renewal in my accounts section but I cannot find it. Regards Tony

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    I don't have any subscriptions, but there are instructions on this page for how to turn them off : http://support.apple.com/kb/HT4098 - are they the instructions that you were following ?

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