Want to change bundle online--but can't get past error message.
I've been trying to change my FiOS services/bundle but keep getting the error message: "We're sorry, we are unable to continue your order at this time." How do I explore options online?
VBS wrote:
Was finally able to get through and compare plans on line. Thank you.
That is great to read/hear, but how was it fixed?
Thank you
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.
Similar Messages
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So you want to change your primary mail but can't get past the password question?
Claudius,either you didn't read my post, or you jumped to conclusions. I had a skype account that was created using a microsoft account (NOT THE ACCOUNT I AM USING NOW). PURE MICROSOFT ACCOUNT NO OTHER ACCOUNT LINKING.I had to change the primary mail of that account.I was told "no can do" by skype support.I found that if I went to account settings and clicked on the link on the line below the one that said "MICROSOFT etc" (labeled something along the lines of "TV or Device") I got the opportunity to set the password of the "live:username" account (WHICH YOU COINCIDENTALLY HAVE TO DO IF YOU WANT TO USE SMART TVs ETC).Once that was done, I COULD SUCCESSFULLY DO WHAT SKYPE SUPPORT SAID WAS IMPOSSIBLE- I could change the primary mail address. once that was done, and NOT BEFORE, I linked the account to a facebook account as well, just to be sure I have more than one way to access the skype account. What caused you to get the impression that I was writing something else? furthermore this sentence - "The solution you described in your initial message isn't actually once since all the time you were operating on different account that weren't actually linked" does not make sense, I think you mis-edited it.and I need to point out that you are incorrect. I WAS NOT OPERATING ON DIFFERENT ACCOUNTS I WAS OPERATING ON ONE SKYPE ACCOUNT, THAT WAS CREATED USING A MICROSOFT ACCOUNT just like you say you recommend. I still don't know how you can misread my initial entry like that. If you have a better solution to my initial problem - changing the primary mail of a skype account created throuth either a microsoft account or a facebook account, Please write a sticky to explain how to do it, and please inform skype support that Yes it can be done, and this is the way it is done. So far my "lucky shot" seems to be the only way to do it.
Hi!I ran into the same problem as a lot of other people seem to have done. I am changing ISP and because of that I have to change my mail address from my 10 year old [e-mail removed for privacy and security] to something else, this time I choose to use an outlook.com address in the hope that I will be able to keep that a bit longer. last week I realized that my skype account had my old expiring address as the primary mail, and that the primary mail was the only mail that skype will use for communication with me - I already had 2 other mail addresses in my skype profile (outlook.com and gmail). The skype account was created last summer using my microsoft account, and the microsoft account is the only means I have for accessing the skype account. So I logged on and opended the profile page, went on to edit the info and marked my outlook mail as the primary, clicked save and got the password question. I entered the password I use for logging on (ie the microsoft account password), but was told that the password was wrong. I tried everything and some more things, I spent 40-50 minutes on a text chat with skype support, only to be told that it can't be done and that the skype account was hard tied to the mail address I had used when creating the account, which I found very strange as I had used my microsoft account. yes, when I created the skype account, the only mail I had connected to the microsoft account was my "[e-mail removed for privacy and security]" mail, but I have since then, without any problems, been able to create an outlook.com address, and have that added, added a gmail account, set the outlook.com as the primary for the microsoft account and remove the "[e-mail removed for privacy and security]" address from the microsoft account. no problem.The problem is actually worse as the mail account will be free for use after april 1, which means that a person claiming that mail address will risk getting extremely confusing mails regarding a skype account they don't have, they will have difficulties creating a skype account of their own, AND they can take over my skype account (as they are the owners of the mail address) and I won't be able to stop them. How is that for security Fortunately I spent 2 more hours and stumbled on the solution This is where a normal scam artist would ask you to click on a link to a web apge that would releive you of all your money, but I won't do that. so, what is going on when you want to change the primary email, why isn't your password accepted??? It turns out that when you create a skype account using your microsoft account (and I guess your facebook account), skype will actually create a "proper" skype user account as well, but they hide it from you, and you won't get a password set for it. It is the password for this "hidden" account you have to enter when you want to change the primary password It turns out that I was also unable to connect my facebook account to my skype account for the very same reason, but here it was more obvious, as I had to enter my skype username and passwor when connecting the accounts, and the microsoft account wasn't accepted there . so what do you need to do? well - those of you who have a smart tv (or some other device) that can't log on to skype using a microsoft account, have already done the work (provided you use that tv/device with skype) you log on to skype and open the account settings page, on the line below "microsoft account [email protected] unlink change microsoft password" you'll see a line saying "TV or Device" or something similar (I have no idea what the english text is) here you have a link you can click on where you will be prompted to enter the password for your "live:username" account. once you have done that you get instructions saying that for smart TVs etc, you enter "live:username" as the skye user and the newly created password as your password.The good news is that you now have 1) the identity of your skype user ("live:" and your name where the user name is the combined string "live:username" which in my case was "live:myname"); and 2) a password that is valid for your skype account. what I did next was open up the profile page, edit the profile, mark the outlook.com mail address asthe primary, click save and when prompted for the password, I entered the password I set in the previous step, and that's it, I now had a new primary mail (I got the confirmation mai sent to the new mail address right after I updated the info in skype). I also successfully removed my soon defunct mail address from the mail address list in my skype account, and I then connected my facebook account to my skype account (using live:myname ase the username and my shiny new password). So at the moment I have three different methods available to me when logging in to skype:- my microsoft account- my skype user (live:myname)- my facebook account.the ONLY thing to be aware of is that the name of the microsoft account, as presented on the account settings page in skype, still is my old [e-mail removed for privacy and security] mail address NOTE that this is a presentation issue only, someone thought that it was a good idea to save the original name of the microsoft account in the skype database and use that for presentation. It is NOT used when logging on, when you log on it will use the UID of you rmicrosoft account. if it disturbs you, you can always disconnect you rmicrosoft account from your skype account and reconnect it, and you should see the current mail address associated with the microsoft account. (this is safe to do because you have at least one other method to log on ) I hope that skype will amend their FAQ with this info. I did enter into a second chat with skype support, explaining what I díd to resolve the problem they failed to solve. so there it at least 2 people at skype support who know how to resolve the problem. -cheers,Anders
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I want to de-install mac-excel test version and get the error message: 'You have not the privileges to de-install. Please login with the Mac-OS account you have installed mac-excel originally'. I don't know this account anymore. Possibly it does not exist anymore. anybody out there who can help ?
Hi, I may suggest to activate the root account and try the uninstall process from that account. To do so, you have to:
Go to System Preferences a open up the Users pane;
On the left side of the pane, you shuold see Login Options;
Enabled editing option clicking on the lock (it will ask your password);
Once the pane is enabled, you should see something like Server Account Network (sorry my OS is in italian, so I don't exactly know the right translation), and right next to it a button;
Click on that button, and a new pane shows up. Click on Open Directory Utility, and on the upper bar of OS X click on Edit;
Select Enable Root Account (you can set a password, or not);
Done that, you should log out and when the login window show up, type on the user field "root" and the password you choose;
Theorically, from this account you will be able to unistall the application.
After completing your task, I reccomend you to disable the root account, just by loggin in your personal account and repeating the steps I described before. Hope it helps -
When I want to scroll through My pictures why do I get this Error message (A necessary data reference could not be resolved)
Before anyone can help, they need information to work with. Basic stuff:
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- What version of the Operating System.
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- Did it ever work properly?
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Anything else you can think of that might allow someone else to understand your issue.
With this kind of information somebody can develop a starting point for troubleshooting the issue.
Posts that consist of "iPhoto doesn't work. Help" or "iPhoto won't print" or "Suddenly I have no photos!!!!!!!!!!" mean that any helper is simply guessing. With information, s/he may be able to get your issue resolved sooner. -
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See this User Tip by turingtest2
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Hi,
I'm having a really hard time here.
I want to update my daughters intel from Tiger to Snow Leopard for her to make her life (and mine) easier.
When I try install the OS, I keep getting an error message that OSX can't be installed on this Mac.
What's going on?
Never had so much trouble before.
Please help.
Thanks so muchYou're welcome. Please note that it is a little more difficult to obtain Snow Leopard these days. Please see the post by Kappy at the link below.
https://discussions.apple.com/thread/4164689?start=0&tstart=0 -
When I try to open a online pdf form, I get a error message to close the reader and try it again. Sometimes, the message does not come but what I see is just a BLACK screen in Mozilla.
You can try these steps in case of issues with web pages:
Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
*Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox > Preferences > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes -
I want to copy my iphoto library to an external hard drive but when i drag and drop it there i get an error message that says there is already a file with that name - i am not sure what to do next?! i have tried changing the name of the file - and searching for the same file name in the destination folder - nothing works! i want to back up this library! HELP! This is the ERROR message: The operation can’t be completed because an item with the name “iPhoto Library to MOVE ” already exists.
Are you following the instructions here:
http://support.apple.com/kb/HT1229?viewlocale=en_US -
How can i get the error message from the thrown/raised exception?
DB version:10gR2
Examples for this thread taken from
Want Stored Procs to get exectuted regardless of preceeding SPs Success or
I have a package with several functions and procedures inside.I created a caller procedure called callProcs, which will execute various procedures within the package in the appropriate order.
In the below example i cannot get the error message thrown from line 20
create or replace package body mypackage
is
variable_proc1 number;
variable_proc2 number;
variable_proc3 number;
v_result number;
my_exception exception;
procedure proc1
is
begin
select 8/0 into variable_proc1 from dual;
exception
when others
then raise my_exception; ----line 20
end;
procedure proc2
is
begin
select 1 into variable_proc2 from dual;
exception
when others
then
null;
end;
procedure proc3
is
begin
select 3 into variable_proc3 from dual;
exception
when others
then
null;
end;
Procedure caller_proc
is
begin
proc1;
proc2;
proc3;
v_result:=variable_proc2+variable_proc3;
dbms_output.put_line('The output is '||v_result);
exception
when my_exception
then
dbms_output.put_line('Heyyyyy the error is '||SQLERRM); -- exception caught at line 64 of caller proc
end;
end mypackage;
When i try executing the caller proc, i don't get the error. Instead i get the text User-Defined Exception as shown below
set serveroutput on
exec mypackage.caller_proc;
Heyyyyy the error is User-Defined Exception
PL/SQL procedure successfully completed.Edited by: user10633418 on Mar 10, 2009 11:30 PMThank you justin.
Sorry my earlier post was a bit ambiguous.
I wanted the error generated at proc1 to be captured at caller proc's Exception handling section (line 64) so that i could log the error to an ERR_LOG table.
I can actually log this error at proc1 itself like
exception
when others
THEN
error_message :='My custom message for the particular proc '||SQLERRM;
dbms_output.put_line(error_message);
logerror(error_message); --an autonomous error logging proc
raise;But there is a RAISE statement in proc1's exception handling, so the exception gets propogated to caller proc's exception handling section {color:#ff0000}*and another redundant row will be created at ERR_LOG table for the same error because there is a*{color}
logerror(error_message);--an autonomous error logging proc
in the WHEN OTHERS section of exception handling section of the caller proc
I want to avoid the creation of this redundant row in ERR_LOG table. -
I wanted to update an IPAD II and when I tried to sychronize it through ITUNES (10.5.3) , get an error message: "IPAD couldn´t be restored. Ihas been produced an unknown error (14)
The IPAD all the time presents a screen with a cable trying to connect to iTunes
I uninstall and install again last version of ITUNES and update my operating system. I have a PC with WINDOWS 7.Try a different USB port on the PC - do not use a hub. Disconnect any other USB devices that are not needed for the restore. This may provide more help.
http://support.apple.com/kb/TS3694#error14 -
I want to update my ipod touch but I keep getting an error message...
I want to update my ipod touch to iOS5 5.1.1, current software 4.3.5, with a capacity of 59 GB but I get an error message stating that an error has occured whilst backing up the ipod (-5000) and if I continue to update it I will lose all the contents of the ipod touch will be lost, what should I do, continue or not bother to update my ipod touch?
Try:
Backup error (-5000): Apple Support Communities -
Can't get mail error message - is anyone else getting it?
Since upgrading to the latest iOS, I get an error message = can't
Whcih email service are you trying to setup? Does it have the same problem when you disconnect from Wi-Fi?
Try the basics first -> iOS: Troubleshooting Mail -
I am trying to unlock my ipad with the message that the ipad has not been backed up successfully in 2 weeks, but can not get past this screen. I have plugged it in, it is connected to the internet, but will not back up or do anything else. What can I do?
Welcome to the Apple Support Communities
Hold Sleep and Home buttons until the iPad restarts, so you will be able to use your iPad -
HT4847 How do I unlock my ipad. It Wants me to back up icloud but can't get rid of message to try
My ipad is showing a message that advises icloud has not been backed up for 2 weeks and the ipad needs to be plugged in and charging to enable back up. However, I can't get rid of the message so that I can turn on wi-fi and start back up. This has happened to me before and I ended up having to pay a one off fee of £25.00 for advice to clear the message that was quick to do. Can't remember how to do it though. Does anyone know how to unfreeze the screen please? I have tried holding the wake up button but that just brings up the swipe to power off screen, which does not react to a swipe. Please help.
Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release. This just restarts it, you won't lose any data by doing this.
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How can I get localized Error messages for basic errors ?
I'm running JDK 1.6
and I wrote :
Locale.setDefault(Locale.CANADA_FRENCH);
try
java.io.File f = new java.io.File("c:/temp/xxnonexistentx");
byte aa[] = new byte[2];
java.io.FileInputStream fis = new java.io.FileInputStream(f);
fis.read(aa);
fis.close();
catch (Exception e)
System.err.println(" Err " + e.getLocalizedMessage());
}And I get
Err c:\temp\xxx (The system cannot find the file specified)why do I always get the US English error message. This is really a basic error, why does it seem that there is no localized version in French ?
I also tried with
Locale.setDefault(Locale.GERMAN);But I always get English �ber Alles !
WHY ?As a developper I prefer my error messages in my
langage. .NET does it (if I want), I like it. Do you
know that O'Reilly & Flanagan Java reference book
(1500 pages) in French sells very well in France ?
Not so much the English version.As I said, I sympathize to some extent. With this part, yes.
End-users do see some error messages (this file not
found is an example), you want, me and all other
people, to translate this type of messages in how
many languages, each separately, over and over ?If I'm an end-user I don't want to see Java error messages. Or if I must, I only want to see them in the context of "This error message occurred, please pass it on to the technical support people when you call them". So, given that, I don't care if the system only produces German messages. This part I don't sympathize with.
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