Want to change my credit card before my subcribe end in 18/11/2013

Hello my name is Narote Ruangraweewat (AdobeID [email protected])
I need to change my creadit card from ******5115 to ********3113
But everytime I try to update the information I receive the following error message :-"invalid card, please check card details"
(http://i1137.photobucket.com/albums/n514/naroter/ec9de31e-e048-4336-b3 c7-1857937d6e62.jpg)
I have tried all possible iterations :- multiple browsers such as chrome IE safari but nothing works. And chat with Adobe customer care representative (after a four day 11,12,13,14/11/2013 of live chats that did not help). Even the Adobe representative could not help.
My subscribed will end in 18/11/2013 today is 15/11/2013 Pls Help me, I do not want to use Piracy Software . T T
Please let me know if I will be able to change my card details at all?
I have been provided a case/reference number - 0211888906
Regards,
Narote Ruangraeewat
+66813721143
First step go to     http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscript ion-troubleshooting-creative-cloud.html
2nd step see my plan in account [email protected]
It not show "Under Plan Information, click Edit Payment Info.Enter your password, click Verify," (http://i1137.photobucket.com/albums/n514/naroter/15-Nov-136-12-50AM.jp g)
3nd step tried to go to Manage this plan (http://i1137.photobucket.com/albums/n514/naroter/41c75c50-3620-4e2d-ad b3-b6257eb138f2.jpg)
4th step edit payment info (http://i1137.photobucket.com/albums/n514/naroter/375365b5-55eb-4da5-85 ad-a1be51c247d0.jpg)
5th error (http://i1137.photobucket.com/albums/n514/naroter/ec9de31e-e048-4336-b3 c7-1857937d6e62.jpg)

On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.  If you are doing it on an iOS device (iPad, iPhone or iPod Touch) then tap on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and tap on 'View Apple ID' on the popup and log into your account  - that should also give you a payments link on your account's page.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID).

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