Want to change my credit card before my subcribe end in 18/11/2013
Hello my name is Narote Ruangraweewat (AdobeID [email protected])
I need to change my creadit card from ******5115 to ********3113
But everytime I try to update the information I receive the following error message :-"invalid card, please check card details"
(http://i1137.photobucket.com/albums/n514/naroter/ec9de31e-e048-4336-b3 c7-1857937d6e62.jpg)
I have tried all possible iterations :- multiple browsers such as chrome IE safari but nothing works. And chat with Adobe customer care representative (after a four day 11,12,13,14/11/2013 of live chats that did not help). Even the Adobe representative could not help.
My subscribed will end in 18/11/2013 today is 15/11/2013 Pls Help me, I do not want to use Piracy Software . T T
Please let me know if I will be able to change my card details at all?
I have been provided a case/reference number - 0211888906
Regards,
Narote Ruangraeewat
+66813721143
First step go to http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscript ion-troubleshooting-creative-cloud.html
2nd step see my plan in account [email protected]
It not show "Under Plan Information, click Edit Payment Info.Enter your password, click Verify," (http://i1137.photobucket.com/albums/n514/naroter/15-Nov-136-12-50AM.jp g)
3nd step tried to go to Manage this plan (http://i1137.photobucket.com/albums/n514/naroter/41c75c50-3620-4e2d-ad b3-b6257eb138f2.jpg)
4th step edit payment info (http://i1137.photobucket.com/albums/n514/naroter/375365b5-55eb-4da5-85 ad-a1be51c247d0.jpg)
5th error (http://i1137.photobucket.com/albums/n514/naroter/ec9de31e-e048-4336-b3 c7-1857937d6e62.jpg)
On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on an iOS device (iPad, iPhone or iPod Touch) then tap on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and tap on 'View Apple ID' on the popup and log into your account - that should also give you a payments link on your account's page.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID).
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HT1918 I want to change my credit card but I cant, how can I change it in Itunes?
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iTunes Store: Changing Account Information
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On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on an iOS device (iPad, iPhone or iPod Touch) then tap on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and tap on 'View Apple ID' on the popup and log into your account - that should also give you a payments link on your account's page.
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i want to change my credit card details on my account but they say i have to spend the 0.26 pounds on my account. There's nothing i can buy for that money. How can i change my billing details and change to a different country?
iTunes Store Support
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Hi guys, I just logged straight in via that link and then after the log in page it went to a page for changes, where you can select enter new credit card details ( see the pic below). You have to use the same email address as you used to first register your T-Box, eg. your primary Telstra account email address.
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Go to Account Settings on the home page of the iTunes store, put in your passward if needed then it will take you to your account settings and under Apple ID Summary you can Edit your payment type.
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Hi Jamie 164,
If you are looking to change or remove the card currently associated with the accounts in question, you may find the following article useful:
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
To update your name, billing address, or payment information, follow these instructions:
From the Apple Account Information page, click the Edit Payment Information button.
Edit the information that you would like to change.Note: The payment methods that the iTunes Store accepts can be found in the payment type section. If you do not want a payment method on your account, select None in the payment type section.
Click the Done button once you've updated all of your information.
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Help mee
If you have an unpaid balance or payment due, you can't select None as your payment type.
To see which order you need to pay for, view your purchase history.
When you sign in to the store, you may see a message that there was a billing issue with your last order.
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So you are trying to change the account from India to the Uk right...? Cause it wont accept UK card if you're trying to keep it for India...
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ThankWhat country is your account registered for? Is your new bank card from that country? Please axplain in detail.
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I have moved from Thailand to Turkey and I want to change my credit card details in my apple account but I can not change due to my subscription to iTunes Match in Thailand.
It happens on Mac App Store & iPhone App store as well.
So clearly the problem is on my Apple ID..
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If I click update apps it'll just disable my account. Even on my Mac App store same thing happening.
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