Want to change the rescue email.

I want to change my rescue email. But the problem is, I don't remember my security questions. Actually a friend of mine used my ID and now his email ID is shown as rescue email in my profile. I want to change it, is it possible?

You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(91837)

Similar Messages

  • HT5312 i forgot my rescue email and my security questions since i have created them since a long time, i want to change the rescue email is it possible?

    i forgot my rescue email and my security questions since i have created them since a long time, i want to change the rescue email is it possible?

     Account Security Team (AST) 
    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • I want to change the rescue email to different email

    Hi i have problem with my account i forget security question and rescue email wasn't used anymore how i can change my rescue email thank you

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    Changing the rescue email address requires supplying two of the answers. They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (108347)

  • Hey I have a problem. I want to change my rescue email address as somehow apple has the wrong one but I don't know my security questions - but you need one to change the other. Any help?

    hey I have a problem. I want to change my rescue email address as somehow apple has the wrong one but I don't know my security questions - but you need one to change the other. Any help?

    You can get your Security Questions reset by contacting iTunes Support at either of the two links below. Select the best options for your issue, or provide specific information. Let them know you are contacting them concerning Forgotten Security Questions. They will get back to you via your primary email address, usually within 24 hours. Once your Security Questions have been reset, you will be able to go in and reset your Rescue email address on your account:
    http://www.apple.com/support/itunes/ww/
    or by email:
    http://www.apple.com/emea/support/itunes/contact.html
    Cheers,
    GB

  • HT201303 HELP! I forgot my security questions and it want so send an email to my " rescue email" but it's not my email! How do I change the "rescue email" to my email?

    HELP! I forgot my security questions and it want so send an email to my " rescue email" but it's not my email! How do I change the "rescue email" to my email?

    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 I want to change my rescue email address. When I get to step 4 above no Password and Security to click. Is there an easy way to do this?

    I want to change my rescue email address.I've followed the instructioins to step 4. I have no 'Password and Security@ to click. Is there an easy way to change it?

    Welcome to the Apple Community.
    It should be here.

  • I want to change the primary email of my apple id

    I want to change the primary email of my apple id but it keeps saying that email is unavailable.is there anyway I can make it available because
    I don't know why it's unavailable.please help

    You can check if you are using it on any of your iTunes account by logging into each account via this page and seeing it it shows as an alternate or rescue email address on them : https://appleid.apple.com
    But there isn't a page that you can go to and see if, or on which account, a particular email address is used.

  • My rescue email is a deleted email and i have no idea what the answers are to my security questions- what do I do? How do I change the rescue email?

    My rescue email is a deleted email and i have no idea what the answers are to my security questions… what do I do? How do I change the rescue email?

    You will need to contact Apple support. You can use the link in the quote below from If you forgot the answers to your Apple ID security questions - Apple Support
    If you couldn't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, contact Apple Support.

  • How to change the Rescue email?

    How to change the rescue email?

    If you know the answers to your security questions, then from http://support.apple.com/kb/HT5312 :
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    Once you've finished editing your rescue email address, click the Save button directly below the email field.
    If you can't remember their answers and you have access to your current rescue email address then steps 1 to 5 should let you send reset info to it.
    If you don't have access to your current rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.Contacting Apple about account security :
    http://support.apple.com/kb/HT5699
    When they've been reset you can then use the aboe steps to change your rescue email address for potential future use.

  • How do I change the RESCUE email address for my security questions, when I have forgot the security questions and answers?

    How do I change the RESCUE email address listed for my security questions to my Apple ID notification to change security questions? The current email for changing my security questions is no longer my email. And I forgot my security questions answers. What do I do?
    iPad 2, iOS 7.1

    There is no need to post multiple versions of your question, the answers will be the same,
    Please see your other thread.
    https://discussions.apple.com/thread/6078685?tstart=0

  • HT5312 Need to change the rescue email on my account. Cant remember my security questions & the recue email is my wife's ols email address

    Need to change the rescue email on my account. Cant remember my security questions & the recue email is my wife's old email address. How do I change my rescue email?

    You won't be able to change it until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to update your rescue email address for potential future use

  • HT201356 Can you please put the steps to change the rescuer email address since I cannot receive any emails

    Can you please put the steps to change the rescuer email address since I cannot receive any emails

    The steps on the page that you posted from should work, but you can only change your rescue email address if you remember your answers to your security questions :
    - log into the account via the 'manage your apple id' button on http://appleid.apple.com
    - select the Password & Security section on the left-hand side of your account's screen
    - answer the account's security questions
    - you will then get a screen where you can change the address (and/or the questions)
    If you can't remember your answers, and you aren't receiving the reset email to your current rescue email account (and you've checked the spam folder as well as the inbox on it, and tried clicking the reset link again) then you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : Contact Apple for help with Apple ID account security
    If your country isn't on that page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html
    When they've been reset follow the above steps for changing your rescue email address

  • HT5622 How to change the rescue email?

    How to change the rescue email?

    Click here for information. If you can't change it through the method described in that article (it requires correctly answering two of the questions), contact the iTunes Store staff via the link in the 'Additional Information' section.
    (102928)

  • The rescue email to reset my security questions isn't one of my email accounts. How do I change the rescue email?

    Apple store is saying my security questions are wrong. The rescue email does not belong to me and there seems to be no way to change it. When I try to buy something it tells me to go to my security questions to verify my account. Then all that happens :( please help!

    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    b3nnyboyy wrote:
    Apple store is saying my security questions are wrong. The rescue email does not belong to me and there seems to be no way to change it.
    Note:
    You can only set up and/or change a Rescue Email BEFORE you forget the questions/answers

  • HT6170 i cant enter that email how do you change the rescue email

    i cant enter that email how do you change the rescue email

    Hi Raven ...
    Help here >  Manage your Apple ID primary, rescue, alternate, and notification email addresses

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