Want to desable left hand side pannel in CRM_DNO_Monitor

Hi,
I want to desable left hand side pannel which consists worklist find and calender tabs...for the all the usersso tht they should not view all the other tickets in the service desk.
Regards
S.Manu

Hi Manu,
Once you get the screen "Display support message" for the first time, you go to Extras>Locator>Show/Hide Locator (F9)
then from next time onwards you will not get the leftside panel.
Hope this solves your query.
More over when you use workcenter you will not get this panel. Hence give only workcenter access to keyusers with only message create role.
Regards,
Shyam

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Want to desable left hand side pannel in CRM_DNO_Monitor

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