Want to downgrade from 2 lines to 1

If anyone has advice, I would greatly appreciate it!  
My problem: my old phone broke at the end of December 2010.  Went to Verizon store.  Did not have warranty, so was going to have to pay full price for new phone.  Instead I was told I could just add a line for 9.99 a month and not pay anything for a new phone.  
Now, MyVerizon won't let me cancel the extra line.  I am eligible for an upgrade, but it looks like I am stuck with the extra line for 2 years!  
What leverage do I have now?  

GrantS wrote:
If anyone has advice, I would greatly appreciate it!  
My problem: my old phone broke at the end of December 2010.  Went to Verizon store.  Did not have warranty, so was going to have to pay full price for new phone.  Instead I was told I could just add a line for 9.99 a month and not pay anything for a new phone.  
Now, MyVerizon won't let me cancel the extra line.  I am eligible for an upgrade, but it looks like I am stuck with the extra line for 2 years!  When you purchased (or "didn't pay anything" for the new phone), you signed a contract to keep that line for 2 years . . .
What leverage do I have now? Not much - pay the ETF to cancel the line; find a friend who will pay you $10-$15 to have a phone for a couple of years . . .

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