Want to download free app but keeps asking for card details
when i go onto the app store and go on to install a free app it asks me to log in and when i do it asks for me to enter my card details when i tried to make a new account i tried to install the free app but the same thing happened what do i do?
See
http://support.apple.com/kb/ht2534
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When I opened my App Store today, I found 6 apps needing update. I clicked “Update All” and there popped “Sign in to iTunes Store” and asked me to enter the Apple ID password for <my account>. I entered my password for the Apple ID but it said “Your Apple ID or password is incorrect.” Since I entered incorrect passwords many times, I had to reset my password two times already. I want to update the apps on my phone. But, I can’t , and this is tiring, exhausting, and frustrating. My questions: (1) Why is iTunes asking for a password for an old account when I changed that already? (2) What to do now - Do I sign out of iTunes, delete the account and create a new one?
<E-mails Edited by Host>We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email addresses from your post (it's not a good idea to post personal info on any public forum).
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Why can i not download apps it keeps asking for payment details when apple already have them
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Itunes support recently updated their account security so that your billing address in your account must match the billing address of the credit card you are using, as well as how it appears in the USPS database (
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Hi I am trying to download a game for my grandson when pressing install, a message to confirm payment or cancel please can you help
Thanks patHarrison Barnes wrote:
I thought the Apple staff also hangs out in this forum to lend support.
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HT4623 I cannot download games keeps asking for payment details
I can't download free games it keep asking for payment details or update games
Hello Trisha cottle,
Thank you for using Apple Support Communities.
For more information, take a look at:
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/ts5366
When you create a new store account or sign in with an existing Apple ID (that you haven't used in the store), you must provide a payment method.
Have a nice day,
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In iTunes, click "Store", sign in with your Apple I.D. After singing in, click "Store" again, select "View my Account", re-enter your password and your account info will be displayed.
Click "Edit" in front of "payment information" and select "None" -
Want to get a free app but keep getting this response ' we could not complete your itune store request an unknown error occured (-9808)'?
I've done a search on here and haven't found any solutions posted for it for windows computers. You could try posting in the iTunes For Windows forum and see if you get any suggestions in there (are you able to download other items from the store e.g. a free app ?) - I use a Mac, the only things that I could think of to suggest trying is see if you get the same error on a different iTunes library :
creating and/or opening a different iTunes library : http://support.apple.com/kb/HT1589
or using a different user account on your computer in case it's a problem with that user account.
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How to I get the card information to none so I can download my free apps it won't let me it keeps asking for card information
Is it a new account ? If it is then unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store - you should be able to remove your card details after entering them -
hii i am using iphone 3g mobile i have some problem in downloading free apps here is asking an credit card details so i want to download with out entering credit cards details and here i have there is not havening an option "NON"
How did you create the account ? Unless you followed, exactly, the instructions on the HT2534 page that you posted from when creating an account then credit card details will need to be entered before the account can be used to download any item from the store.
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