Want to include the Comments given by Sup[port team in report

Hi ,
I want to include the comments (solutions comments )given by support team in the report with the transaction crm_dno_monitor .How can i achieve the same .Are these comments  already there in the standard report or I have to include it through some logic .
Regards
Saurabh

hey fr,
Actually what i understood from your Q is that you want to get whatever written inside the main text of message.
This is not possible you can get the header of doc but not the content of doc in the ALV display.
All the details like date time who created and when created,desc of message etc can be seen in crm_dno_monitor alv display but not the detail text.
What you can do that is create a mailing action with smartform fetching the main text or content of message and mail to respective authority.
Secondly the transaction data overview tab gives the exact details for the entries or text entered by responsible with date and time.
Please reward points.
Message was edited by:
        Prakhar Saxena

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