Want to remove safesear.ch from home page in address bar

Question

I turn on my computer and I get the desk top OK I click on internet explorer and I get www.safesear.ch in the address bar and as my home page.  I go to  internet options and www.safesear.ch is in the home page box plus it's gray  which mean
it's inactive.  so I can't change it
I need to know how to get safesear.ch off my computre and make centurylink.com my home page  
       Thanks for any help    Jim2tall

Answer 1

Hi, your problem is caused by browser redirect virus (detailed description can be found here). To resolve this problem, you have to remove this redirect virus from your PC. You can follow the steps below:
1. Remove the Safesear.ch related add-ons from your browsers.
Internet Explorer:
Launch the Internet Explorer browser.
Click “Tools”, select “Manage Add-ons”, and then click “Toolbars and Extensions”.
Look for any suspicious add-ons and disable them.
Mozilla Firefox:
Launch the Mozilla Firefox browser.
Click Firefox menu and select “Add-ons”.
Remove/disable any unknown or unwanted add-ons.
Google Chrome:
Launch the Google Chrome browser.
Click on the Wrench icon, select “Tools” and click “Extensions”.
Click “Extensions”, look for the unsolicited add-ons and delete them.
2. Remove all files and registry entries related to Safesear.ch.
Go to the local disk C, search for and delete any files associated with the redirect virus.
Click Start menu, in the search box, type “Reg” and click “Registry Editor” from the result list. When the Registry Editor pops up, search for the registry entries related to the redirect virus and delete them all.
3. Reset your homepage
Internet Explorer
Click on Tools icon and choose Internet Options. In General tab replace the hijacked homepage with a desired URL like www.google.com. Then click Apply to complete the action.
Mozilla Firefox
Click on Firefox menu and navigate to Options. Under the General tab, delete the unwanted URL from the Home Page field, input the URL you prefer and click OK.
Google Chrome
Click on 3-bars icon and choose Settings. In Appearance section click on Change. Remove the malicious homepage by clicking X symbol. Then you can add the desired homepage by entering its URL and hitting OK.
If the steps above cannot fix the problem, then you can consider using a professional malware removal tool like Malwarebytes and SpyHunter.