Want to reset factory settings but recovery drive is not recognized

Want to reset factory settings but recovery drive is not recognized

If you can't perform a system recovery from the hard drive, you will need to order recovery disks from HP for your laptop.
Here is a link to HP's support page:
http://www8.hp.com/us/en/drivers.html
If you type in your laptop model number, it will bring up a list of drivers and such for your laptop. If HP has recovery media available for your laptop, there will be an option on that page to purchase it.

Similar Messages

  • I have to reset factory settings but Apple ID is old email no longer used. I can't recall the password and when I went to answer security questions it told me my date of birth was wrong. How do i rest password but get it sent to my current email addr

    I have to reset factory settings but Apple ID is old email no longer used. I can't recall the password and when I went to answer security questions it told me my date of birth was wrong. How do i rest password but get it sent to my current email address

    Go to http://iforgot.apple.com to get help with your password.

  • Iphone 4: Home Button Not Working. The home button only works when it is connected to iTunes, once i disconnet it does not work, i have tried a restore to factory settings but it still is not working. Any suggestions?

    iphone 4: Home Button Not Working. The home button only works when it is connected to iTunes, once i disconnet it does not work, i have tried a restore to factory settings but it still is not working. Any suggestions?

    Apple, as I said, does not repair your iPhone. All hardware service issues are handled by replacing the unit. So they can't handle the home-button issue without also addressing the issue of the cracked screen, for which they'll almost certainly charge you. But you can make an appointment at an Apple Store or call Apple tech support and plead your case.
    Regards.

  • Sound problem: I want to restore factory settings, but...

    My iPhone 4S is having all kind of sound-related bugs, and I'd like to restore it to factory settings, hoping to get rid of these problems.
    But I've read many times, that iOs 8 and 4s are not a good match.
    Is there any way I can restore my iPhone to factory settings, but stay in iOs 7?

    No - sorry. Once you restore your device to Factory Settings, the latest iOS will download to the device.
    Cheers,
    GB

  • TS1541 tried to reset factory settings but now i cant do anything

    tried to rset setting to get rid of my dads account but now i cant to anything on it

    Prepare Your Mac for Sale
    Boot from the OS X Installer Disc One that came with the computer.  After the installer loads select your language and click on the Continue button.  When the menu bar appears select Disk Utility from the Utilities menu.  After DU loads select the startup volume from the left side list then click on the Erase tab.  Set the format type to Mac OS Extended (Journaled) then click on the Options button.  Select the one pass Zero Data option and click on the OK button.  Then click on the Erase button.
    Note: You can skip the Zero Data option if you are not concerned about removing sensitive personal data from the hard drive.  If you choose to skip this part of the process then it is possible for others to recover data from the hard drive.  The Zero Data procedure will prevent others from getting access to your personal information.
    This process will take 30 minutes to several hours depending upon the size of the hard drive.  After formatting has completed quit DU and return to the installer.  Now complete the OS X installation.  At the completion of the installation do not restart the computer.  Instead just shut it off.  The next user will be presented with the Setup Assistant when they turn on the computer just as it would if new out of the box.

  • My iPad 1 cannot install any apps from apple store even though it has been updated to ios 5.1.1 which is better than 4.3 that is required by most of the apps in apple store. I reset factory settings but still to no avail I cannot install any apps.

    MY iPad 1 cannot install any apps

    A lot of apps have current versions that require higher iOS versions than 5.1.1
    But some developers allow you to download older compatible versions of their apps. If the app is free then try downloading the current version on your computer's iTunes so that it's in your account's 'purchase' history, and then in the Purchased tab in the App Store app on your iPad see if you can download an older compatible version of the app. If the app is paid-for then try contacting the developer first and see if that will work with their app (and if they have a version compatible with iOS 5.1.1 available) - don't buy the app until you know that it will work.
    There is also this page for finding current apps that require iOS 5.1.1 or lower : https://sites.google.com/site/appleclubfhs/support/advice-and-articles/finding-a pps-for-older-devices#5.1.1

  • Hi, I am going to reset my Macbook Pro to factory settings but I would like to back it up first. I have backed it up to an external Hard Drive so if I were to wipe the laptop, would i be able to retrieve all of my files and applications

    Hi, I am going to reset my Macbook Pro to factory settings but I would like to back it up first. I have backed it up to an external Hard Drive so if I were to wipe the laptop, would i be able to retrieve all of my files and applications. (Office Mac, Adobe CS6, Logic Pro)

    When OS X asks you to restore a backup, it will allow you to select what you want to restore from the backup, Just select the things you need, because if you select everything, you will be in the same status as before restoring the Mac to factory settings. This has nothing to do with erasing the hard drive
    It's OK to make backups with Time Machine

  • TS1410 My iPod Touch is not charging, nor is it syncing with my computer and iTunes. It will charge on the wall charger, and my wife's iPod Nano will sync on the computer. I did go in and reset my iPod back to factory settings, but still will not work. An

    My iPod touch is not charging, nor is it syncing with my commputer and iTunes. It will charge on the wall charger, and in the car, but not on the computer. My wife's iPod Nano syncs on the computer. I went in and reset my iPod Touch back to factory settings and now it will not let me get in unless I sync to iTunes on my computer. Well, it still will not connect thru the USB cord. Does anyone know what I should do to get this corrected? I want my iPod back.

    Have you seen and worked through the suggestions in this Apple support document?
    iOS: Device not recognized in iTunes for Windows
    If you have any questions about any of the steps, feel free to ask!
    B-rock

  • HT201376 Hello, I am trying to reset my macbook pro to its factory settings but I can't type the name of the formatted disk nor can I click on erase, as this feature is disabled. Could you please assist?

    Hello, I am trying to reset my macbook pro to its factory settings but I can't type the name of the formatted disk nor can I click on erase, as this feature is disabled. The 'type name' space and the 'erase' button are in light grey - Could you please assist?

    Hello!
    Did you boot to the Internet Recovery Partition?
    Here’s how:
    1/ Make sure your computer is completely shut down.
    2/ You’ll have to be quick next: Press the Mac’s power button. As soon as you either hear the loud chime, or see the display light up - usually after a second or 2 - on your keyboard press [alt] + [cmd] + [r] Keep these keys on your keyboard pressed until you see a spinning globe with the text “starting Internet Recovery” You might have to connect to your Wi-Fi network before you can continue here.
    After a few minutes, you’ll be presented with a Utilities screen. This is the Internet Recovery partition. If this step is already giving you problems, try using a USB-keyboard. It doesn’t have to be an Apple-keyboard. If you have a Windows-tailored keyboard laying around, use the “Windows-flag” key in stead of the [cmd]-key and it should also work.
    3/ Choose Disk Utility and click [continue]

  • HT201210 I am trying to update and restore my iPod touch back to factory settings but i can't remember the password for the screen, How do I reset the password?

    I am trying to update and restore my iPod touch back to factory settings but i can't remember the password for the screen, How do I reset the password?

    Connect the iPod to the computer and restore via iTunes. If necessary, place the iPod in Recovery Mode to allow the restore.

  • I was resetting my macbook pro 17 (early 2009) to factory settings but does not restore due to a problem with the restore disk. Please advice me on what to do next.

    I was resetting my macbookpro 17 (early 2009) to factory settings but was indicating problems on the restore disk.  I erased my macintosh hd drive so the hd is empty.  What do I do next?

    Get an external drive and make a clone of your internal, erase the internal, set it for 1 partition (OSX Journaled) and restore the clone.

  • I wanted to reset all settings in my phone, but it requires passcode. I forgot it, unfortunately. What can I do? I am using iphone 5s.

    I can't add video on instagram. It always fails. I read on the web that i shoul reset all settings. So I wanted to reset all settings. But it requires passcode. I forgot that passcode. What can I do? Is it possible to change that passcode?

    To change the passcode if you have forgotten it the only option is to Restore your iPhone to Factory settings by connecting it to iTunes on your computer. And you can try the below steps to Reset your iPhone settings without need of any passcode.
    Reset ( No Data will be lost )
    First Make sure the Battery of your iPhone is Charged and then press and Hold the On/Off switch (On top  of your iPhone) and the Home Button (Button at the bottom of your iPhone screen). Hold both the keys simultaneously for atleast 10 to 15 seconds and you should see an Apple Logo coming up on your screen, once you see the Apple logo you can then release both On/Off switch and Home button and wait for your iPhone's Home screen.
    After your iPhone is Reset try to do what you were trying and see if it works or else you will have to Backup your iPhone and then Restore your iPhone to fix your issue as Restoring device fixes many of the issues
    Backup iPhone : http://support.apple.com/kb/ht1766
    Restore iPhone to Factory setting using iTunes : http://support.apple.com/kb/ht1414

  • On imac running10.6 I reset factory settings and start up only got logo andspinning wheel. I've tried safe mode w no luck. Tried recovery mode. Just tried shift command and v and the last three lines say dubious permission on file skipping. It stops ther.

    On imac running10.6 I reset factory settings and start up only got logo andspinning wheel. I've tried safe mode w no luck. Tried recovery mode. Just tried shift command and v and the last three lines say dubious permission on file skipping. It stops there.

    I also started in single user mode. Typed in the sbin fsck fy command. Said appears to be ok but also files were modified. When I type reboot it goes back to logo and spinning wheel

  • I have a restriction passcode that I have no idea what the passcode could be. I know that I need to reset the phone to factory settings but how do go about doing this without losing all of my contacts and other info, etc? (mainly contacts)

         At some point, I don't even remember doing this it must have been so long ago, I set a restrictions passcode on my phone. This has become a problem now because I have so many apps that I do not ever use that take up so much space I can no longer take pictures or put more music on the device. I have read that I need to restore to factory settings but that once I do that I cannot restore to a backup because restrictions passcodes are saved in backups. Is there any way for me to restore my phone to factory settings and then get all of my contacts and perhaps as much other data back as I can? I have tried every passcode I can think of for the restrictions passcode (24 times! to the point that ever time I try and fail I cannot try again for an hour. To say the least, this is quite frustrating as is limits what i can do with my phone on a daily basis, whether it be music or taking pictures and videos etc. Can someone please help me solve this problem without losing minimal data? I have already backed the phone up to my computer as well as iCloud. Even the woman at the apple store told me I had to restore it to factory but was too busy to get further into it and I didn't have a genius bar appointment. If all else fails I can make an appointment and go in there. I just thought I may as well ask on here first to see if there was a way I could do it myself. Thanks for reading and hope you can help me!
    -Mike

    You can't. Restoring new means everything is erased. If you have a backup made before creating a restriction code, then you can restore that backup, but none later.
    Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • I was given an iPhone 4 from a friend and I was trying to reset it to factory settings but it won't let me. It's keeps popping up with a box to put in my friends iCloud account password in but I don't know it. How can i delete their iCloud account?

    I was given an iPhone 4 from a friend and I was trying to reset it to factory settings but it won't let me. It's keeps popping up with a box to put in my friends iCloud account password in but I don't know it. How can i delete their iCloud account without knowing their password?

    You cannot delete the iCloud account that is signed on to Find My iPhone unless you know the password. This is called the Activation Lock:
    ACTIVATION LOCK
    It is an anti-theft security measure that is a part of iOS 7. You can only get around this by following the steps in this support article:
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    Contact your friend. This is the only way around the lock.
    Best of luck,
    GB

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