Want to restoring to factory settings on iphone 4s but lost passcode

I want to give me old iphone 4s to my son and restore it to factory settings/
i cannot remeber my passcode so i followed instructions on apple assistance which tells me to try doing it through itunes.
Restore your iOS device
Connect your iOS device to your computer using the cable that came with it.
Select your iPhone, iPad, or iPod touch when it appears in iTunes. In the Summary panel, click Restore.
however itunes does not show any of my devices.
can any one give me some advice please.
,many thanks c

Hello Josieclint,
Thank you for using Apple Support Communities.
The following article will provide the steps to walk you through restoring your iPhone using iTunes:
Use iTunes to restore your iOS device to factory settings - Apple Support
Regards,
Jeff D.

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yep, unfortunately can't reset without the passcode either.
With regards to doing a restore, do you mean:
open itunes on my computer
click on my device on the left
go to the device summary
click restore
it then asks if i want to back up before i restore (to which i say no)
then it asks me if i'm sure I want to restore to factory settings and that all of me media and data will be erased and replaced with the newest version ( to which I say yes)
then it takes about 90 mins to do this but when I look at my phone, everything is exactly the same.
Am I missing something? Obviously I'm technologically challenged, but I HAVE to get to the bottom of this!

Want to restoring to factory settings on iphone 4s but lost passcode

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