Want to update my OS from 4.6.1.250 to 5.0.0.900 but I get an error message

I went to sync my blackberry to me laptop it showed that there was a device software update available. When I went to upload, I got a message saying that only active service subscribers can download the update. How do I go about doing that and how do you know if you're an active service subscriber or not?
Solved!
Go to Solution.

There are hundreds of carriers in the world with dozens of data plans each. It's impossible to know exactly what services you should or should not have...and that includes this new requirement for an adequate data plan to use the 5.0 OS levels. Hence, you do need to contact your wireless service provider for formal assistance.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Similar Messages

I have an IPOD classic with 80MB of music. reying to reinstall library from a new PC. it goes through the synch process but I get an error message for most of the content. Library plays on the pc under Itunes fine?

I have an IPOD classic with 80MB of music. I am trying to reinstall library from a new PC. it goes through the synch process but I get an error message for most of the content. Library plays on the pc under Itunes fine?

Disable the Convert higher bit rate songs to 128 kbps AAC option from under the iPod's Summary tab in iTunes and see if that helps.
B-rock

I just tried updating ITunes to the new version and it will not completely download and now I get an error message of MSVCR80

I just tried updating ITunes to the new version and it will not completely download and now I get an error message of MSVCR80. Is there a problem with the new iTunes version?
Now ITunes won't open.Help!!!

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features(Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2

My hard drive fried and had to be replaced. I'm trying to install CS4 from my original discs but keep getting this error message - "One or more of the required components of Adobe Creative Suite 4 Design Standard failed to install correctly". A customer s

My hard drive fried and had to be replaced. I'm trying to install CS4 from my original discs but keep getting this error message - "One or more of the required components of Adobe Creative Suite 4 Design Standard failed to install correctly". A customer service rep gave me a link to download off the Adobe site, but when I try to open the file to run it, I get this error message - "A problem occurred extracting the archive".
Can anyone help?

Yep. Nothing happens at all. Windows tries to execute the uninstaller, but I don't get any other screen and all activity stops for the MSI. I monitored it in Process Monitor and the MSI executable appears, but is quickly ended, like it couldn't find anything or something.
It's as if windows has a blank entry in Programs and Features, because it used to show the size of the Adobe application in the "Size" column. Now it's just blank. Link to screenshot below:
http://img829.imageshack.us/img829/5006/screenshotcaf.jpg
Note the install date. That's when I was able to successfully reinstall it. Now I can't even do that. I should also mention I tried Revo Uninstaller. It deleted one small registry key, but nothing changed.
By the way, is the CS cleaner supposed to ask for a disc in the drive when you run it? It refused to run unless I had one in it, so I used my install dvd.

When trying to add music to a slide show from my PC to TV through Apple Tv the photos are fine but I get an error message that says the music cannot be downloaded.

When trying to add music to a slide show from my PC to TV through Apple Tv the photos are fine but I get an error message that says the music cannot be downloaded.

Because the location for each song in your library is on your hard drive. If the hard drive isn't there, how can iTunes play it?
You'll have to move/copy the music from your hard drive to your computer's hard drive.
Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
-Delete EVERYTHING from iTunes, so that your library is now empty.
-Go to "Advanced" inside of the "Preferences" window, found in the "Edit" drop-down. You can also access Preferences by pressing Ctrl+, (Press Ctrl and the comma key)
-Change your iTunes Media Folder Location to something simple, but on your computer. I use C:/iTunes. Make sure "Keep iTunes Media Folder Organized" and "Copy files to...." are both checked. You can close Preferences now.
-Now, drag and drop your music from your hard drive into your iTunes library. iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
Shouldn't have any more problems...

Trying to update my ipod but i get the error message network timed out. I've already uninstalled and reinstalled the latest version of itunes. I also do not have software update in settings on the ipod. How do i get the ipod to update?

trying to update my ipod but i get the error message network timed out. I've already uninstalled and reinstalled the latest version of itunes. I also do not have software update in settings on the ipod. How do i get the ipod to update?

Try the manual method specified here:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch

I want to backup my phone before upgrading to ios5 but I get an error message itunes could not back up the iphone because a session could not be started with the iphone. Please help me..

I want to backup my phone before upgrading to ios5 but I get an error message: itunes could not back up the iphone because a session could not be started with the iphone. I want to go to ios5, but I do not want to lose everything. I've gone to my device under preferences and I have no backup currently.
I have a Verizon Iphone 4 and a PC.
Please help me..

Hi Judy,
Im using windows 7 and im not a computer wizard, i've tried the method by using the instruction for Win7 but it does not work, same problem still exist.
Could uninstall itunes and reinstall it back on my pc fix my problem, please advise...... Many Thanks!
VBR,
ray

What does this mean: "The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem"? I tried reinstalling, but I get an error message saying something about permission to launch services.

What does this mean: "The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem"? I tried reinstalling, but I get an error message saying something about permission to launch services.

Solving MSVCR80 issue and Windows iTunes install issues.

Every time I try to update Muse to 2014.3 version in my mac (OS X 10.10.2) I get this error message: "Exit Code: 39 Please see specific errors below for troubleshooting. For example, ERROR: DW042 ... ---- Summary - 0 fatal error(s), 2 error(s) ERROR

Every time I try to update Muse to 2014.3 version in my mac (OS X 10.10.2) I get this error message: "Exit Code: 39 Please see specific errors below for troubleshooting. For example, ERROR: DW042 ... ---- Summary - 0 fatal error(s), 2 error(s) ERROR: Failed CreateAlias ERROR: DW042: ARP Entry couldn't be created for language : es_ES". I've tried both to uninstall the app and run CleanTooler, but there's no way. What else should I do?

Davidv82268468 have you removed and reinstalled Adobe Muse using the steps listed in CC desktop lists applications as "Up to Date" when not installed?

HT2914 Hello: I am very much a novice with Final Cut. I am trying to import some video files from my desktop but keep getting an error message that says, "File error 1 file recognized, 0 access denied, 1 unknown". The file type is .mov, 35MB, 1920 x 1080,

Hello:
I am very much a novice with Final Cut. I am trying to import some video files from my desktop but keep getting an error message that says, "File error 1 file recognized, 0 access denied, 1 unknown". The file type is .mov, 35MB, 1920 x 1080, Codec MPEG-2 video linear PCM timecode, color profile HD (1+1+1). Can someone help? Thanks, Paul

You can't import MPEG-2 files directly to FCP X.
Can you play this file in Quicktime Player? If so, then you can use the free program MPEG Streamclip to convert this to Quicktime. Use the ProRes codec.

I am trying to update itunes software to 10.5 but I get an error message saying to try manually installing and I try that and it still doesn't work, Help!!

I am trying to update itunes software to 10.5 but I get an error message saying to try manually installing, HELP!!!

With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

Trying to update iTunes but keep getting the error messag "the url could not be opened" when it's always worked fine in the past. What does this mean?

Trying to update my iTunes but keep getting the error message "the URL could not be opened" what does this mean and how do I resolve this? It's always worked fine in the past!

Select a broken track and press ctrl-i to Get Info. Look on the summary tab for the location where iTunes "thinks" the file should be. Where is it really? Post back the two locations and I can suggest the best approach.
tt2

I have burned CDs before from 2gb to 7gb using different types of discs. Now I get this error message Apple error The disc can't be burned because communication between the computer and the disc drive failed (error code 0x80020022). What should I do

I have burned CDs before from 2gb to 7gb using different types of discs. Now I get this error message Apple error The disc can't be burned because communication between the computer and the disc drive failed (error code 0x80020022). What should I do

Reset the SMC, as per > Resetting the System Management Controller (SMC)
1. Shut down the computer.
2. Unplug the computer's power cord.
3. Wait fifteen seconds.
4. Attach the computer's power cord.
5. Wait five seconds, then press the power button to turn on the computer.
Then zap the PRAM/NVRAM as per > About NVRAM and PRAM
1. Shut down the computer.
2. Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
3. Turn on the computer.
4. Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
5. Hold the keys down until the computer restarts and you hear the startup sound for the second time.
6. Release the keys.
Then retry the Disc Drive.

HT5858 I need to update my apps but I get an error message that it is pointed to the us store vs Canadian store? Where do I switch app stores.

I need to update my apps but I get an error message that I am pointed to us store vs Canadian store. Where do I change app stores?

Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the country/region where you are located; re-select country/region even if it is correct
9. Tap "Done".
Note: If the change doesn't take effect, sign out of account and sign in again.

I am trying to burn a CD from an iTunes playlist but I get the error message "medium write error". What's wrong?

I am trying to burn a CD from an iTunes playlist but I get the error message "medium write error". What's wrong?

Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

Want to update my OS from 4.6.1.250 to 5.0.0.900 but I get an error message

Similar Messages

Maybe you are looking for