Want to update my StarOffice 9 version but can't get access to update 9.1

Hi,
I bought StarOffice in 2009 and want to update it to version 9.2. This is a public accessable download however I need to first install version 9.1 and strange enough it sends me to a support page where I have to input an Service ID. I'm running around in circles now. I purchased an official product, can update to a public 9.2 version but have to download 9.1 first and that is behind bars. It is driving me nuts. I looked how contact Oracle but can't find anything and are confronted with YES AGAIN a Service ID. The only option is to write a letter to Oracle headquarters to overcome this problem.
Does anybody knows a better solution for my problem than writing a letter ;-).
Kind regards,
Marcel
Edited by: user13486280 on 15-dec-2010 13:44

PGAGA wrote:
Monday, December 20, 2010
There is no such information on our CD but we had an account on https://sunsolve.sun.com/ and got updates from it. But now access to this website is redirected to https://support.oracle.com where we need an Customer Support Identifier to get updates.
If you properly migrated your identity to oracle, then you should still be able to access the updates at this site
https://sspatch.oracle.com/showMe.do?page=public
That I did, but I didn't know about this URL. Now we can download patches (but with some difficulties — descriptions of patches are missing).
If you did not create the Oracle account with the same email address as you used for Sun, you will need to contact Oracle to reestablish your identity.
Q: Is there any way to get updates (or get OOO installer) without the mysterious CSI?Updates will require you reestablishing your identity.
For OOO you will need to purchase a new license.
I understood that:
1. "StarOffice 8" owners has possibility of update to "StarOffice 9" without any additional payment.
2. But "StarOffice 8" owners has no possibility of update to OOO without buying it. (from OOO3 Patch readme: +"You may only use this product with an already existing license to StarOffice 9 or Oracle Open Office 3.2.1."+ ).
But my situation is more complicated:
Our software provider sold the "StarOffice 8" to us on 26 ^th^ March 2009 when "StarOffice 9" was existing more than half of year. The fact of the sale is properly committed in our official papers.
Q.: Can my company use OOO taking into account the above information?
OOo gives no any guarantee to properly work comparably with OOO.With the exception of Oracle Cloud Office support, OOo is compatible since that is the code underlying OOO.
PhilThanks for you reply!

Similar Messages

Want to use iphone 4s as ipod but can't get past activation

My brother sent his iPhone 4s in to have a replacement. When he got the new one back he never used it and he closed his account with ATT. He has a work phone that is paid for him now and doesn't need it. I asked him if he'd send it to me to use. I wanted to use it as an iPod, but I can't get past the activation. I'm being told by the phone that I need a sim card to activate it but I don't have a sim and I have phone service already so I don't need to go get it turned on. It's a perfect little piece of equipment that I'd love to use but I can't. Can anyone please help me?

USING AN IPHONE AS AN IPOD
Restore your phone as new. Place a SIM card into the phone and connect it your computer with iTunes open and follow the activation assistant to activate the iphone. Once the iphone have been activated remove the SIM card and turn on imessage in settings/messages. Only your Apple ID should appear in the “You can be reached by imessage at” and “Start new conversation from” fields. Read the following article for help http://support.apple.com/kb/HT3406

I want to cancel Creative Cloud ... but can't get through to the gatekeepers

Like so many others I've been tearing my hair out in an effort to cancel Creative Cloud, which has never worked on my computer.
I tried the 1-800 number, but after costing me a lot of money (due to long waits and a per-minute charge on my phone plan) the line dropped part way into the conversation. I have since left a forum message some days ago with and Adobe employee (Rajshree) who seems to be the one person on earth able to implement a cancellation, but she has not responded.
It's infuriating that you can sign up without even trying but that it's so hard to get out of your subscription. As a loyal customer who has given many thousands of dollars to Adobe over the years, I'm saddened to report that in the course of this ordeal I have gone from loving the company to regarding it as despicably devious.
Thanks to anyone who can get me out of this,
Graham

Thanks so much Rajshree. Finally getting through to Adobe support feels like a miracle.
To answer your question, yes I used the same email address for Adobe registration and chat support. It never would have occurred to me that using just one address would render the system unworkable, but frankly at this point nothing would surprise me. It'd be nice if somebody could fix that.
Now that I've reached you, PLEASE CANCEL MY CREATIVE CLOUD ACCOUNT as I have requested. Email me if necessary. You have my email in the system. But please don't instruct me to go to some forum I can't get into. this is the only one I can find, and the pop-up says you are staff.
Since I never used it, and since I have spent countless frustrating hours trying to get through by phone and internet, I hope you will have mercy and not charge me any more than the hundreds I have already paid for Creative Cloud. Indeed, a full reimbursement seems reasonable to me given that I could never get it to work on my computer, and I could never reach support.
Having said that, let me make it clear that I WANT OUT ... now and forever.
Hopefully,
Graham

WRE54G is already connected to WRT160N Router, but can not get access to internet?

Hello,,,
I have seven of rung expanders WRE54G and all settings i set as this link
http://linksys.custhelp.com/cgi-bin/linksys.cfg/php/enduser/std_adp.php?p_faqid=4104&p_created=11611...
* same wireless SSID name
* same Channle ( What is the difference between the channel number 6 & number 11 for example?)
* security ( i used WPA2 mixed, that is not in WRE54G, so what i should use)
* Each Expander has own IP address as 192.168.1.2 up to 192.168.1.8
Is the gateway mean the main IP of router 192.168.1.1 ?
all those expanders connected with WRT160N ( the Link gets Blue light)
but my laptop can not get the IP address near of any of those expanders, to get the access to the internet!!!!
What is the reason please?
Message Edited by Almowdmer on 11-10-2008 12:42 AM

I am very happy to communicate with you ( I sure i can learn some thing from you my brother )
Your words are true seven the number of expanders is not easy option
or the cause of the success of the wireless network coverage May succeed strengthened,
with one or two, but more than that needs to be a better distributor.
I think I will use RangePlus WRT110 as repeater in some floor where the wireless signal
is not can work, after connecting through the wire with the main router,
and then I can get half the reference from the repeater when i useing the WRE54G expander
What do you think?!!
I put on my experience on this link
http://forums.linksys.com/linksys/board/message?board.id=Wireless_Routers&thread.id=115808
Message Edited by Almowdmer on 11-16-2008 10:21 PM

Installed latest version but can't get it to work with you tube videos

I installed the latest version of Flashpayer for Windows XP but when I go to Youtube and try to play videos Youtube doesn't recognize that it is installed
What am I doing wrong or how do I fix the problem? Thank you.

I'm having the same problem, when I try to see a youtube video, it says "you need to upgrade your Adobe Flash Player to watch this video". When I click on "download it now", Adobe says I already have it installed.
I too have Windows XP and using Windows Internet Explorer 8 browser.

Has anyone used reMIDI as a plug-in for GarageBand. I downloaded a trial version of reMIDI, which enables MIDI instruments to be strummed or arpegiated, but can't get it to work in Garageband. How do I set it up?

Has anyone used reMIDI as a plug-in for Garageband ('08)? The program allows MIDI instruments to be strummed or arpegiated. I have a trial version, but can't get it to work in Garageband. Wonder how to set it up.
Thanks, Doctor Mark

Port Forwarding.....or Port Mapping....as Apple calls it is a difficult and complex configuration method for most users. Because there are so many variables involved in this type of setup, it is not possible to provide a step by step guide that will work for everyone with all devices.
It is possible that a setup guide exists for the the WD drive and AirPort Extreme, but you will have to go looking for it on the Internet. Even if you find one, it may not be tailored to your specific situation or needs.
Sometimes, you can do everything right....at least according to someone's article or "how to" guide, and things still will not work correctly.
In situations like this, when you really don't know what to do, you need to enlist the aid of an IT pro, who will know what to do based on your particular products and unique circumstances. Sometimes....they won't be able to get things working either due to particular circumstances.
But, before you do this, I would strongly recommend that you use a Static IP address for your Internet connection with your ISP. If you do not have this now, contact them to ask them if they offer this type of connection. Expect to pay more for this type of service, of course.

I updated my first generation iPad to version 5.1.1 and won't go past the setup screen that asks if I want to use the iPad locator. I can go back but can't get any further.

I updated my first generation iPad to version 5.1.1 and won't go past the setup screen that asks if I want to use the iPad locator. I can go back but can't get any further

I just updated my original iPad 32 GB WiFi to iOS 5.1 about fifteen minutes ago. But I did it with the system restore feature in iTunes. So it wiped out everything on my iPad. But it did work. Then I restored an earlier backup and all went fine. Maybe you could try backing up your iPad and then using Restore to get it back to factory settings to see what happens.

The Ni Update service does't work, it needs a new version but can't download it.

1-When I start VISAIC.exe in Windows 7, the following error appears: Run Time error R60360 -CRT not initialized.
2-The Ni Update service in MAX does't work, it needs a new version but can't download it.
What can I do ?
Thanks in advance

Hi,
Take a look at this page:
Where Can I Download the Latest Version of Measurement & Automation Explorer (MAX)?
Regards,
Ludovic R.

My itunes is on an old computer. So old that I can't update it and so Haven't used it in two years. How can I move it to my new laptop and make sure this doesn't happen again? Very frustrated that I've spend $$ but can't get my music.

My itunes is on an old computer. So old that I can't update it and so Haven't used it in two years. How can I move it to my new laptop and make sure this doesn't happen again? Very frustrated that I've spend $$ but can't get my music.
I want so set up itunes on my laptop and make sure that I get all of my old music and any music shared from my sons' itunes accounts. Do I have to set up itunes on my new laptop first and then use the same logins? Really concerned about losing any music, etc.

These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
Note if you have failed to move contacts and calendar items across you should create one dummy entry of each in your new profile and iTunes should merge the existing data from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
tt2

What web player I use on my ipad2 bot watch live sports and how I get it? PLEASE HELP. Also since I updated my ipad2 to ios6 cannot connect to iTunes so cannot get no apps nothing can connect to App Store but can't get nothing it's brand new?

What web player can I get on my ipad 2 so I can watch live sports? And how comes since I updated to ios6 I cannot acces the iTunes can connect to App Store but can't get nothing at all from there? PLEASE HeLP

Just connect the new iPod to your computer and setup the iPod via iTunes (instead of via wifi).
If you want to copy all the infor from an old iPod touch to the inew iPod see:
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device

I have photos I want to group together in one album, but can't do this because some may have the same number. How can I combine them all into one album?

I have photos I want to group together in one album, but can't do this because some may have the same number. How can I combine them all into one album? I was trying to move several albums onto a USB drive and it stated all other files exist at this location. They are pictures taken at different times and have the same number I guess.

In iPhoto albums may contain photos with the same file name - iPhoto handles that just fine
If you are exporting them to move somewhere else use the sequential file name feature of export to give each file a unique name
LN

HT204053 I have 2 itunes accounts that I want to put on one iCloud, but can't get them to sync. What can I do that the instructions aren't telling me?

I have 2 itunes accounts that I want to put on one iCloud, but can't get them to sync. What can I do that the instructions aren't telling me?

You don't mention anything about the music files on your computer that were used to copy into iTunes. If you have moved those files to a different location on you PC you will get that error message from iTunes. This is because iTunes will look for the music files in the original location that they came from on your PC when they were copied. If this is the case you have to tell iTunes to look in the new location for the music files or move the music files back to the original location.

How can I watch a Disney movie from the Disney website I have purchased movie cd and I can go to the website on by gateway computer but can't get it to play on my iPad it wants me to download flash but apple doesn't support flash or I can down loadQuickTi

How can I watch a Disney movie from the Disney website I have purchased movie cd and I can go to the website on by gateway computer but can't get it to play on my iPad it wants me to download flash but apple doesn't support flash or I can down loadQuickTime but don't know how. Says to email website did that but takes me back to same place to email help

Contact iTunes Customer Support, but honestly, there are no returns for iTunes purchases.

This is a stupid question but I needed to ask because I don't want to go there and not being able to buy it, but can I get the iPhone 5 brought straight there when I go to an apple store?

This is a stupid question but I needed to ask because I don't want to go there and not being able to buy it, but can I get the iPhone 5 brought straight there when I go to an apple store?

And I meant go to the apple store physically without preordering it online, and I meant the Southampton one. So could I just stroll in apple store and buy a iPhone 5 in Southampton apple store and buy the iPhone 5 straight away? Because I didn't want to have to wait? I just want to go in and buy it and go out with it, if you guys get what I mean? And felipeV if it is in stock could I just buy it and leave with my iPhone 5?

I had to change my Hard Drive, now I want to work on files in iWeb, but can't access Time Machine before yesterday. The dates are there on the right hand side but are greyed out before yesterday when I changed my HD. How do I access anything from before.

I had to change my Hard Drive, now I want to work on files in iWeb, but can't access Time Machine before yesterday. The dates are there on the right hand side but are greyed out before yesterday when I changed my HD. How do I access anything from before?

Start with B5/6 in the 1st linked article.
Time Machine Troubleshooting
Time Machine Troubleshooting Problems

Want to update my StarOffice 9 version but can't get access to update 9.1

Similar Messages

Maybe you are looking for